RIPNDIP Avis 

Respect your elders.

Respect your elders

Steals art from independent artists

Art thief - horrible customer service- absolute scumbags online - terrible quality- go check their X account and look at everyone shitting on this company

Art thieves

Glad I ordered even after reading the bad reviews. I almost didn't but everything went well.

Leider ist meine Winterjacke nach 2 Winter schon kaputt gegangen, der Reißverschluss ist defekt.
Leider ist die Qualiät absolut nicht dem Preis entsprechend.
Fast Fashion!

Ich weiß nicht, warum es so viele negative Bewertungen gibt, aber ich hatte eine sehr gute Erfahrung. Ich habe eine Alpha Industries Jacke bestellt und bin sehr zufrieden – schnelle Lieferung, top Produkt.Ich kann den Online-Shop RipnDip.de sehr empfehlen.

Looks really cheap when you have it in hand. Poor quality overall.
Return is not free (8$), can't even get a refund, you only get store credit.

If I could do negative stars I totally would! DO NOT ORDER ANYTHING FROM THIS COMPANY!!!! Owner is an art THEIF AND THEIR ORDERS DO NOT/WILL NOT show up on time! IF AT ALL! Good luck getting a service rep to solve the issue! I had to use email which was about as much help as listening to a meteorologist for the weather GOOD EFFING LUCK! Eff this company, not worth the migraine they induce!

I shop here a lot because my son loves it but the customer service is so bad I don’t even want to anymore. I was sent the wrong size shoe and had to go back in forth with customer service who was telling me I received what I ordered and the shoes run small. They sent me a sizing chart and I sent back the measurements of the shoe showing that according to THEIR sizing chart I got the wrong size. After a lot of back and forth all i received was a $25 credit and the email that was sent was so rude saying and you can keep the size 5 shoe that you ordered. So passive aggressive and this it from a professional company.

I placed an order on November 23rd and today, December 10th, my package is still nowhere to be found. It shows as “stuck in customs clearance,” which is frankly ridiculous — even parcels coming from China don’t run into issues like this.

I contacted RIPNDIP’s customer service, and their response was somehow even worse than the situation itself: instead of showing even a minimum level of interest or professionalism, they completely washed their hands of the matter, shifting all responsibility elsewhere. I was told, with unacceptable nonchalance, that I should handle it myself and contact the carrier. This kind of attitude is the epitome of incompetence and total disregard for customers.

After nearly twenty days, I can’t even review the products because, of course, nothing has arrived.

A brand that claims to be “professional” offering service this poor is simply shameful. This will undoubtedly be the first and last time I ever order from them.

Update – December 15th

As of today, December 15th, the package has finally been delivered — 16 business days after the order was placed.
The products themselves are actually nice and meet expectations; however, this does not change the outcome of my review in any way.

The overall experience was still disastrous, marked by unacceptable delays, poor communication, and a complete lack of accountability. A smooth delivery is part of the service, not an optional extra.
Despite the quality of the merchandise, I will never order from this website again.

Just a terrible company

I was a bit worried about ordering with all the extremely negative reviews, but I decideret to give it a try, being the brand is pretty much unavailable in my country.

Ordered a few items, clothing and accessories. Everything arrived super fast, was well packaged and like the webside said, no extra import duties etc.

I will definitely order from here again.

Products don't have good quality, definitely less quality irl than advertised. They make you pay extra insurance just to make sure your package won't be damaged in transit. Expensive shipping and taxes. Worst possible packaging (literally just use a plastic bag wrap), broken, damaged, and dirty products receive. Honestly wouldn't recommend, and won't buy from them again.

DO NOT ORDER FROM RIPNDIP — THIS BRAND IS A COMPLETE SCAM.
I placed a $450 order to Canada, paid the extra money for their so-called “Order Protection”, and guess what? I NEVER received my order, and these clowns have been dragging me around since October. It’s now December and they STILL refuse to give me my refund.

They told me I had to file a police report — fine, I did that back in NOVEMBER. The police confirmed it and approved it. But apparently that wasn’t good enough for RIPNDIP. Then they told me I had to go get a PDF copy of the report. So I literally drove over an hour to Newmarket and paid ANOTHER $100 out of my own pocket just to get this stupid PDF. I sent it to them immediately.

And guess what?
They STILL say it’s “not approved.” They STILL say it’s “not received.”
They’re pulling excuse after excuse just to avoid giving me MY MONEY BACK.

I have now spent over $550 on an order I never received, plus extra money I should NEVER have had to spend. This company is absolutely shameless. The customer service is useless, robotic, and clearly trained to run you in circles until you give up. I’m convinced at this point that this brand survives off scamming people who never end up getting their refunds.

And just to make it even more obvious how dirty this company is:
Here’s what THEIR OWN POLICY says about Order Protection — and it’s right on their website:

“OrderProtection.com covers your order for loss, damage, theft, wrong items, defective items and missing items… If something goes wrong during shipping, you can quickly file a claim in a few clicks. You’ll receive a refund or reshipment if your claim is approved.”

“Most claims are resolved the same day.”

“Order Protection covers loss, damage, theft, wrong items, defective items, and missing items.”

NOWHERE — absolutely NOWHERE — does it say that customers must:
❌ file a police report
❌ pay for a police report
❌ drive to another city
❌ provide a paid PDF
❌ wait months
❌ beg for a refund
❌ or go through any of the bullshit I’ve been put through.

This entire process is something THEY made up to avoid giving refunds.
It is NOT part of their official policy. It is NOT written anywhere. It is 100% shady and unethical.

RIPNDIP is a scammy, unprofessional, shady-ass company and I will NEVER order from them again.
Save your money, save your time, save your sanity — don’t buy from these people unless you like being robbed.

I've been a supporter for 5+ years and the quality of clothing has just gotten worse and worse as well as their customer service.

They advertised NermBooBoos as a pre order item in late August. I purchased them along with a couple hundred $ in clothing and bc the pre order items are having issues, they are holding the rest of my order hostage even tho my purchase amount is nearly twice the free shipping amount. Like why can't you send the items that I paid for months ago? Then send the booboos once you guys figure it out? I had to also send multiple emails to get them to give me any sort of info, which wasn't much. Just that the booboos are having issues, and they will reach out when they have more info on a shipping day. So literally, nothing. My order was nearly $300 and I've spent thousands in the years. After this order, I dont think ill be supporting any more. I could have bought all the items (except the booboos) during the Labor Day sale at nearly half the price and shipped out within a week. At the very least you'd think they could have offered to send all other items I have already boughten and paid for (at full price), before everyone else did on Labor day.

These items were for a birthday. A birthday in October. Just lame.

Poor quality clothing. The shirt collar turned inwards after a couple of washes. It looks terrible and it needs to be thrown out after owning it for 3 months.I contacted customer service and they never replied.

Terrible quality