A good coffee subscription service with excellent customer service. I can honestly say whenever I have contacted customer services they have always been very helpful and have always gone over and be... Voir plus
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A good coffee subscription service with excellent customer service. I can honestly say whenever I have contacted customer services they have always been very helpful and have always gone over and be... Voir plus
L'entreprise a répondu
I had high expectations which is understandable as this isn't cheap coffee and I can't say I am that impressed. No matter what brewing method I used I couldn't get a drinkable cup of coffee that mat... Voir plus
L'entreprise a répondu
Highly recommend RISE both as a service, who provide timely delivery, excellent customer service, respectful communication, but also as the product offered. The coffee is top quality, delicious, so va... Voir plus
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What wonderful coffee. Tasted gorgeous and fresh full of flavour. That alone is worth re ordering without the free gift in the subscription box. But what a really lovely is this companies attitude to... Voir plus
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At RISE we’re shaking up the coffee industry and raising the bar in what it means to take a more responsible approach to sourcing great quality coffee. We don’t believe great tasting coffee should compromise the wellbeing of people or the planet, so we put those two things first in everything we do to help people feel better about getting their coffee kick. We call it Friendly coffee
London, Royaume-Uni
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A good coffee subscription service with excellent customer service. I can honestly say whenever I have contacted customer services they have always been very helpful and have always gone over and beyond. I have always said you can judge a business by it's customer service and after care. The taste, variety and quality of the coffee is like I’ve not experienced before, the free gifts in boxes are a fabulous touch. I also like the leaflet that comes with the coffee telling you the source of the coffee. Can't recommend it enough. RISE UP People!!!
A perfect way to start your day.

Réponse de Risecoffeebox
Highly recommend RISE both as a service, who provide timely delivery, excellent customer service, respectful communication, but also as the product offered. The coffee is top quality, delicious, so varied and interesting, each with information attached in a booklet about the origins and what to expect. Sensibly packaged and always look firward to the little treats. Subscriptions are reasonable and good value for money. A true joy to consume.

Réponse de Risecoffeebox
I had high expectations which is understandable as this isn't cheap coffee and I can't say I am that impressed. No matter what brewing method I used I couldn't get a drinkable cup of coffee that matched the flavour profile or tasted in my opinion nice. It is just opinion as that is what it comes down to. I found the coffee fairly acidic which is more common with lighter roasts but it caused my stomach to do feel off.
I can't fault the packaging, presentation or information regarding the coffee or service which is 5*. I will keep searching for coffees that match what I do like.

Réponse de Risecoffeebox
A brilliant gift idea for coffee fans. Have ordered a few times now and the coffee has always been a huge hit with the recipients.
Had a small issue this last time with delayed stock affecting delivery but the customer service and communication was excellent so really not a problem

Réponse de Risecoffeebox
I love the idea of a coffee subscription, I had companies I'd never heard of but absolutely loved!

Réponse de Risecoffeebox

Réponse de Risecoffeebox
What wonderful coffee. Tasted gorgeous and fresh full of flavour. That alone is worth re ordering without the free gift in the subscription box. But what a really lovely is this companies attitude to honesty, customer service and delivering a quality product. The website is warm and the notes show a small company trying to make it in ridiculously competitive market by offering a quality product and trying to make you feel valued for you business. Well done Rise, there's something lovely in having you as my coffee supplier.

Réponse de Risecoffeebox
The coffee is great and I like the little surprise treats that come in with every order.
The team is very friendly and reply to emails promptly, helping solving any small issues quickly, highly recommend their service!

Réponse de Risecoffeebox
Fantastic coffee. Love that it’s curated and carefully chosen bags that arrive each month from Alice and Ben. Great customer service too - very responsive and helpful.

Réponse de Risecoffeebox
We've had the coffee subscription for a few years and we still always look forward to receiving our box each month. The coffee is always great quality! The customer service is brilliant too, always communicating and resolving any issues quickly. Would highly recommend to anyone who values a good cup of coffee each morning.

Réponse de Risecoffeebox
One of the best cofres I’ve had in a while.
If it keep up this way, boy, what an experience !
Thank you!!!!!

Réponse de Risecoffeebox
Boxes are amazing, filled with 3 bags a different branded coffee every 4 weeks and an extra surprise. I love that you can push orders back or request them sooner The customer service is exceptional (shout out to Jen helping me with my order) Thank you Rise Team :-)

Réponse de Risecoffeebox
I have now gifted 2 subscriptions. Just yesterday these two people were discussing how much they enjoyed the coffees you choose.

Réponse de Risecoffeebox
Excellent coffee. I drink decaff which is often the poor relation. Not so with Rise. They give me high quality decaff coffee every time. No chemicals used and I really can taste the difference. On the odd occasion where I have had a problem they have dealt with it very quickly which has increased my trust in them. Highly recommended.
I already have enough coffee and forgot to cancel my subscription and this morning had an email saying I'd paid for a box. I emailed them and with in an hour or so got a Reply. Jen helped me and said they'd cancel and refund the order for me or delay which ever I wanted.
They were helpful, and gave great customer service. I'd recommend as a customer or as a person whos forgotten to delay an order who needs help.
Great service
Amazing coffee, and fab customer service! I look forward to receiving the coffee every month :) thanks!

Réponse de Risecoffeebox
We’ve had the subscription a few months and the coffee is always delicious and a high standard, and is easy to adjust delivery schedule if we go away. Jen from CS replied to a query v quickly and was very lovely and polite.

Réponse de Risecoffeebox
Bought as a gift and we are both really enjoying all the coffees. So good to support independent small brands

Réponse de Risecoffeebox
The coffees are delicious and definitely niche. Not made for everyone though. Only if you are quite open to different tastes. Their service is very friendly as well and I love the booklet with the info on where the coffee is coming from. Only minus is that I am a huge coffee drinker, and the price tag is not the most affordable. If you drink 1/2 coffees a day I highly recommend it.

Réponse de Risecoffeebox
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