Riverside Shutters, Blinds & Awnings Ltd ® Avis 

114
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The shutters are fantastic, they look beautiful. The two guys that fitted them were very professional and very helpful, the price was good after having quotes from other companies. I would recommend R... Voir plus

Noté 5 sur 5 étoiles

Great advice from the salesman with regard to size and fabric of the awning. The installation team was amazing. Professional, friendly and they went out of their way to pick up the brackets needed. I... Voir plus

Noté 5 sur 5 étoiles

From the initial appointment, to the day of fitting, the company were punctual and polite. We were advised on the varying types of shutters, and shown mock up versions. We were given a rough quote a... Voir plus

Noté 5 sur 5 étoiles

Riverside Shutters fitted my black plantation shutters to set of 3 lounge doors and side window perfectly …. Very clean, tidy, polite and professional throughout the whole process. They were highly r... Voir plus

À propos de l'entreprise

  1. Fournisseur d'auvents
  2. Magasin de rideaux et stores
  3. Charpentier
  4. Magasin de rénovation

Écrit par l'entreprise

Riverside Shutters, Blinds & Awnings. Your premier destination for high-quality shading solutions in London, Surrey, Berkshire and Hampshire. Based in Chessington. Specialising in a wide range of awnings for both domestic and commercial applications, we take pride in using top-of-the-line Dickson solar fabrics to ensure durability and style. Our extensive selection also includes a variety of Hardwood and Security-grade Shutters, designed to enhance the aesthetic appeal and security of your property. With a commitment to quality and customer satisfaction, we invite you to visit our showroom in Chessington, where our knowledgeable team is ready to assist you in finding the perfect solution for your needs. Experience the Riverside difference, where style meets functionality!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

114 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(114)

28 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent customer service and advice

Really clear explanation of a tricky bay window due to different levels and a fixed pelmet. Others who quoted didn’t notice or mention this. We went for the UK manufactured product which meant ordering to installation was about a month. Really impressed and the shutters look fantastic.

4 novembre 2022
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Dear Mrs B,

Thank you so much for taking the time to share your positive experience with us on Trustpilot. We're thrilled to hear that you had a great experience with our service and you are enjoying your new shutters.

Your feedback means a lot to us, and we appreciate your trust and confidence in our brand.

Noté 5 sur 5 étoiles

Excellent

Good quality products, excellent customer service and affordable prices!

4 juillet 2022
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 5 sur 5 étoiles

Shutters that transformed my bedrooms!

Riverside shutters came and completely transformed my bedrooms with integrated blackout blinds with shutters. The team was efficient, tidy and informative. I highly recommend them to anyone who are planning on investing in shutters. You won't be disappointed! Thank you Mike and team!

20 septembre 2022
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 5 sur 5 étoiles

What a service!!!!

What a service!!!!! Mike and his team are awesome. Great Service provided highly recommend to friends and family. Quality loyalty and respect. Would use again. Thanks guys!!!!!!!

24 septembre 2022
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 5 sur 5 étoiles

Riverside came recommended to us by…

Riverside came recommended to us by friends and we weren't disappointed.
Excellent service from start to finish and great quality shutters.
Would definitely recommend these guys .

1 septembre 2022
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 5 sur 5 étoiles

Great service

Great service and quality of products are top ..
highly recommended…

27 septembre 2022
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 5 sur 5 étoiles

Mike and the team are amazing!

Mike and the team are amazing! They helped with everything from product selection through to a great installation. Price was good everything done with a smile. Our shutters have really finished our home off!! Just what we needed

15 septembre 2022
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 5 sur 5 étoiles

Was amazing experience start to finish

Was amazing experience start to finish. Excellent quality would highly recommend

16 septembre 2022
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 5 sur 5 étoiles

Mike came over as I was looking for…

Mike came over as I was looking for shutters for the front of the house.
I found him to be so helpful and knowledgeable on everything.
We had other quotes but the quality of there shutters was cut above.
Mike so helpful and I love my new shutter would definitely recommend

26 septembre 2022
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 3 sur 5 étoiles

Good product, slick salesman, felt used

Mike the MD is a slick salesman and very knowledgable. The quality of the workmanship has been very high and we are happy with the product. The reason for only 3 stars is that the experience has been pretty poor. When the MD came for the site visit to calculate a quote his eyes lit up when he saw a very large window that he said he could supply shutters for - even though thats not why we had called him in. He kept steering the conversation back to the larger window despite us fobbing off with “not now, we will think about it”. Our order was placed but on checking a few weeks later to see about estimated delivery we were told it hadn’t been put through as they were waiting to see if we had made up our minds on the large window - certainly not what we had indicated - that delayed us two weeks. Riverside then tried to to take the remaining 50% of our money before fitting as they had changed their policy to full payment up front, even though thats not the contract we had signed up to. Overall a good product but the the MD is charming but we felt that the friendly courtesy shown prior to placing the order quickly dried up I once they had sold as much as they were going to to us.

23 août 2022
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank you for your review – we are really pleased to hear you are happy with your shutters and feel the quality is of a high standard. We are very proud of the products we provide and always endeavour to deliver an excellent service from survey, through to fitting and completion.

During our survey process we always aim to provide the most sensible and competitive quotes and make suggestions / give ideas that are in line with interior aesthetics in order to achieve the best shutter solutions for our customers and their homes.

With regards to the delays in your order and the change of payment terms – this was unfortunately out of our control and we are sorry that you experienced this – your order was put through on your request, however once processed our suppliers had an outbreak of covid and halted production which resulted in your order being delayed. Alongside this, they updated their payment terms which meant as a small business, we had to react and change our payment terms to reflect this.

Once again, we are very pleased to hear you are happy with your shutters and value your feedback. Many thanks

Noté 5 sur 5 étoiles

Riverside were recommended to us…

Riverside were recommended to us from some friends who had shutters installed last year. We were instantly impressed with the work and knew we needed the same people to provide these for our home. We certainly made the right choice, beautiful shutters and a first class service to match.

9 août 2022
Avis spontané
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Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 5 sur 5 étoiles

Mike and his team were fantastic

Mike and his team were fantastic, they fitted shutters in various places around the house very pleased with the quality and level of service would be definitely use riverside again and would highly recommend

12 février 2022
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 5 sur 5 étoiles

Highly recommended!!!

Second time using Riverside Shutters to fit the back of the house, superb job by the lovely Walter, he is just excellent at his job and such a perfectionist! You won’t be disappointed if you use this company, can’t recommend them highly enough, from start to finish the service is excellent 😊

8 février 2022
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 5 sur 5 étoiles

Delighted with our new shutters.

Delighted with our new shutters.
Very professional experience from start to finish. At the quote stage we were impressed with the knowledge and thoroughness of the estimator, prices were competitive, fitting was excellent (thanks Walter!) and quality of product equally high.
Would definitely recommend.

25 septembre 2021
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 5 sur 5 étoiles

Seemless switch out of my old blinds…

Seemless switch out of my old blinds and installation of new shutters, working from home and they caused no disruption to my day whatsoever. Thanks for the great work

28 mai 2021
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 5 sur 5 étoiles

Absolutely brilliant company

Absolutely brilliant company, installed my security shutters as asked in a brilliant time, couldn't have asked for better

19 février 2021
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 5 sur 5 étoiles

Very satisfied with the job...

I received a fair quote after shopping about and having read other reviews and seen photos of their work, I decided to proceed. Very satisfied with the job and delivery of my expectation.

18 février 2021
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 5 sur 5 étoiles

Could not be more happier with the job.

I was not entirely sure which choice of shutter would work best with my home decor but the guys took the time to ensure the right choice and style was made. On top of that, the install job was smooth and plain-sailing. Could not be more happier with the job.

15 décembre 2020
Avis spontané
Logo de Riverside Shutters, Blinds & Awnings Ltd ®

Réponse de Riverside Shutters, Blinds & Awnings Ltd ®

Thank You so much for your positive review. We really appreciate this. Thanks again from all the team at Riverside Shutters Ltd.

Noté 3 sur 5 étoiles

Poor Execution

We contacted Riverside pre-COVID and based on strong reviews and a good sale pitch versus the competitors, we went with them. COVID it seems really stretched their resources and they did not have any visibility in their supply chain. Our order was delayed. This happened to a lot of businesses obviously with Chinese supply chains but what I did not really like was how they handled the whole thing. Instead of being customer centric and providing frequent updates, they stonewalled me and even became aggressive to my queries. Really inappropriate customer service in my opinion. The shutters are fine and do the job as they all do.

6 novembre 2020
Avis spontané

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