Roberts Crossley Solicitors Avis 

This is the second time I've used Roberts solicitors, first time for a flat purchase which went so smoothly when I was looking for a solicitor to sell a property I have, went straight back to them. Ben Roberts was my case manager and as last time, great service, professional and helpful, no hesitation in recommending the firm and specifically Ben.

Great experience with Ben went very swift.

Reece

Roberts crossley solicitors are very good from start to finish. They kept my informed at every stage of the property transfer. It was a very pleasant experience.

The experience I had with Jonathan, he was actively involved at all times and communication was excellent
I am aware that not all Solicitors are as engaged so I'm grateful

Professional service, highly recommend!
Thanks

Due to the fact we were moving from Scotland, we needed support to align the sales conveyance managed by our Scottish legal team, with our purchase conveyance in England. The team provided prompt and professional support to keep the two different processes in sync and running to a tight deadline. They provided clarity on the nuances of the search reports, avoiding jargon, and making the process much easier for us. We would thoroughly recommend Lily and the team.

Me and my partner couldn't recommend Robert Crossley enough, our solicitor Rob was fantastic from day one and was incredibly helpful and patient.

As first time buyers, we were nervous and weren't familiar with all the processes and forms we needed to complete, but Rob was able to advise and support us throughout the entire process.

We would like to thank Rob for his professionalism and we are super grateful that we were able to complete as fast as we did.

My ex-partner instructed this firm to deal with a transfer of equity, and although I am not their client, I am directly involved in the matter and have been significantly affected by the way it has been handled.

The transfer of equity has been ongoing since April, with very little apparent progress. The lack of communication and urgency has been extremely frustrating. I have been left waiting, chasing for information and unclear about what is actually happening with the matter.

For something involving a property and significant financial/legal implications, I would expect a much more professional, organised and proactive service. Instead, the whole process has felt unnecessarily drawn out and stressful.

From my experience of dealing with them, the service has been extremely disappointing. I would not recommend this firm based on the way this matter has been handled. They absolutely don’t know what they doing. Avoid , avoid and avoid. Absolutely unprofessional they don’t understand nothing at all.

We used Robert Crossley’s online services to sell two properties for probate and dealt with Jonathan Davey. I was very wary of using an online solicitor but we have had absolutely no issues at all from start to finish. Every time I called, the phone was answered immediately by Jonathan himself. Emails were responded to promptly and professionally. Completed today. What a breath of fresh air this has all been at a difficult time! I can’t thank Jonathan and his colleagues enough for their work and would recommend their services to anyone. Thank you guys :)

I have used this company both when I bought my house and when I have sold it and bought my new one. I have been extremely happy with the service received. Ben is efficient, courteous and replies to emails within the set period of time. There were four sets of people in my 'chain' and at all times I felt Ben was leading this - we seemed always to be ahead! It went through a lot quicker than I'd expected and very smoothly.

Alicea McLellan at Roberts Crossley was absolutely instrumental in our flat purchase. We really doubt anyone else would have been able to get it over the line in the way that she did - she was determined, personable, knowledgeable, and positive throughout the entire process. Thanks again for all the hard work - we couldn't recommend using Robert Crossley Solicitors more.

The communication and service has been exceptional. Jonathan was fantastic during this very lengthy process!
Highly recommend

This was a difficult sale of my mother’s property which was part of a probate transaction.

There were a few false starts with potential purchasers.

The service offered by Robert Crossleys employee, Jonathan Davey had been outstanding and offered incredible value.

This is the fifth time that I used their service for good reason, outstanding value and excellent service.

The good timely communication as well as their technical expertise are significant features of their service.

Lily Moores was exceptional - professional polite & personable. The online platform easy to use and any queries responded too promptly. Thank you.

Will was simply perfect from start to finish: professional, quick to respond and no dramas.

Great solicitors, we worked with Ben Thomas and he was very quick and replying and got our house through as quick as was possible considering the delays from the seller! Would highly recommend!

I would highly recommend this firm for their Conveyance services. I have used both Ms Mclellan and Mr Roberts in the past and cannot speak highly enough about their communication with me as a client. I was regularly updated with progress via email, and on important matters or areas that I didn't understand they were happy to discuss over the phone. The fee structure is also clear and competitive.

Ben handled our complicated leasehold flat sale. Really efficient & friendly service and good value.
Our enquires were dealt with quickly & we were kept informed throughout the sake. Highly recommend.

I used this firm to sell my property. I cannot fault them. I used Will. He was fantastic and kept me informed every step of the way. He was great to talk to if I was unsure of anything and checked in frequently. It was a fixed price transaction. I will use this firm again and recommend to anyone who wants to pursue things with as few complications as possible

Alicea was really helpful and kept in touch throughout my house sale. Would highly recommend.