Robins and Sons Chocolate Avis 46

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just had my delivery of Robins and Sons chocolates which I always send as gifts to family and friends. I ordered a few of my favourites (mint crackle and orange crackle) and as usual they were delicio... Voir plus

Noté 5 sur 5 étoiles

Robins and Sons provided our employees (all 120 of them) with a handmade slab of chocolate and personalised/branded note for a small Christmas gift. These were then sent in letterbox sized boxes to ea... Voir plus

Noté 5 sur 5 étoiles

Fantastic company, bought the hot chocolate hamper as a last minute valentines gift and it didn't disappoint! Tastes phenomenonal! Priced just right and delivery was prompt from Hermes! Will be buying... Voir plus

Noté 5 sur 5 étoiles

I ordered letterbox each Easter eggs for all the staff in our offices. Andrea was so lovely and a massive help on the phone and was able to send the packages directly to the staff's addresses rather t... Voir plus

À propos de l'entreprise

  1. Artisan chocolatier
  2. Chocolatier
  3. Confiserie
  4. Grossiste en confiserie

Informations provenant de diverses sources externes

Special chocolate for a special occasion. 'Deliciously Different' chocolate gifts and indulgent handcrafted treats made with the finest chocolate, natural plant and fruit oils and no artificial colours or flavours. Beautifully packed and delivered luxury chocolate selection gift boxes, ribbon tied gift bags, artisan bars, Easter Egg bars and Christmas stocking fillers for all ages.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

46 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Just had my delivery of Robins and Sons…

Just had my delivery of Robins and Sons chocolates which I always send as gifts to family and friends. I ordered a few of my favourites (mint crackle and orange crackle) and as usual they were delicious! Nut clusters also amazing and this year I tried the fruit and nut clusters which was a lovely surprise with almonds, orange and cranberries - a lovely bite of Christmas! This will definitely be on my order next year!

3 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely love the chocolate bars

Absolutely love the chocolate bars we have just bought as a "thank you" to our clients. So pleased with the service we have had and the great communication. Thank you again we will definately be ordering again soon.

23 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

My go to company for chocolate gifts!!

My go to company for chocolate gifts!!
Especially like the chocolate hearts and stir sticks with all the different toppings.

14 février 2023
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Réponse de Robins and Sons Chocolate

Many thanks for the great review Liz, we're thrilled to be able to help out with your gifting occasions.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, excellent chocolates!

8 février 2023
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Réponse de Robins and Sons Chocolate

Many thanks for your kind words and great review Pat!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Went above and beyond to ensure I got my order during the postal strikes. Chocolate is amazing, a firm favourite in my house!

23 décembre 2022
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Réponse de Robins and Sons Chocolate

Absolutely our pleasure Sharon! We'll always do our very best to make sure orders are delivered safely and promptly. Huge thanks for your continued support.

Noté 5 sur 5 étoiles

Great as always

I’ve ordered from Robins and Sons many times and have always had a top experience with the product and delivery.

17 octobre 2022
Noté 5 sur 5 étoiles

Superb quality chocolate

Superb quality chocolate, I’ve ordered several times and each time very happy with products for the family at Easter and Christmas. 10/10

18 avril 2022
Noté 2 sur 5 étoiles

Disappointing

Was packed well snd came on time BUT very disappointing.
The actual 'egg' was a slice of chocolate for over £6 plus postage and package totalling £10+.
A bar of Chilli chocolate in a store retails at £1.60......do your homework before purchasing.

5 avril 2022
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Réponse de Robins and Sons Chocolate

Dear Barry, I’m sorry to hear you were disappointed with our Letterbox Easter Egg Bars, we appreciate they differ from the usual High Street Easter Eggs which is why we go to considerable lengths to accurately describe our items:

1. Letterbox friendly - as the term suggests and wording included in each product listing specifies, the item is designed to fit through a letterbox (i.e. is flat).
2. The word ‘BAR’ is mentioned 3 times in the product listing (once in the title, and a further twice in the description).
3. We also include multiple product photographs for each product – item front on, in packaging, without packaging and side on, so all angles can be viewed.

With regard to value, yes, you can most certainly buy a supermarket bar of chocolate for less than our Easter bars, however just in the way you pay more for freshly baked artisan bread instead of a standard long life sliced loaf, or barista made coffee instead of coffee granules from a jar, the cost reflects quality over quantity:

1. Our bars are freshly made as opposed to supermarket bars that can be many months old before consumption which directly affects taste – fresh bread tastes better than week old bread, fresh chocolate also tastes much better than old.
2. We only use superior ingredients e.g. real fruit and plant oil extracts, not routinely used in mass produced chocolate because they’re more costly and don’t have a very long shelf life, they do however result in a superior flavour.
3. Also many High Street Easter Eggs give the appearance of being better value, not for the amount of chocolate they contain (solid bars often have the same amount of chocolate as hollow eggs), but for the additional packaging they come in e.g. plastic inserts, boxes and cardboard packaging. Our letterbox eggs are minimally packed to reduce waste because although these materials are recyclable, the carbon footprint arising from the collection / transport of bulky materials and emissions from recycling plants, means benefits aren't always clear cut, so we've tried to take the 'lesser of evils' approach and stick simply with less is more.

We always encourage customers to contact us if they’re unhappy in any way, so if you’d like to get in touch directly, we’ll be more than happy to help rectify the situation to your satisfaction.

Noté 5 sur 5 étoiles

Fabulous chocolate

Great chocolate, fast delivery, have been buying from this company for years. Top quality.

28 mars 2022
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Réponse de Robins and Sons Chocolate

Dear Mairead, many thanks for your great review, we hope to continue welcoming you back to Robins and Sons for a long time to come!

Noté 5 sur 5 étoiles

Great service, great chocolate

Fast delivery, lovely chocolate and the freebies were very much appreciated!

28 mars 2022
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Réponse de Robins and Sons Chocolate

Dear Jane, thank you for the lovely review, it's great to hear your gifts arrived safely and you got to enjoy a few treats too :)!

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