Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

This is not a shop in Brighton but Hong Kong the gillet I bought was of a dreadful standard and not even the correct colour. Please avoid these con artists and save your money. Don’t be fooled by thei... Voir plus

Noté 1 sur 5 étoiles

About time Facebook got its act together, removed these leeches from the site and protected users. As per others, Companies House checked with negative results, Bank informed and asked to recall payme... Voir plus

Noté 3 sur 5 étoiles

As per the other reviews, it was NOT apparent that you were ordering from Hong Kong (However, a check of the shipping information on the site makes it apparent you are importing the item!!) The Robins... Voir plus

Noté 1 sur 5 étoiles

My partner spent a fortune on this shop (note to self: never let them online shop unattended!). The items arrived from China and were absolutely shocking in quality. I requested a refund and was o... Voir plus

1,4

Mauvais

TrustScore 1.5 sur 5

52 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,4

Tous les avis

(52)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

It’s a scam

It’s a scam, sent a very cheap version of product that did not look like the item ordered. Website looks genuine and I sadly got fooled. Weirdly they responded to request to refund but never provided return address and kept fobbing me off about its greener not to return and offer gift voucher for 60% of original cost.. which would be useless as they are fake and website now is taken down ..

9 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAM

SCAM, SCAM, SCAM Order if you want to put your money in the BIN! Quality completely robbish and you will not be able to retur it to Hong Kong or in your cost so you will spend more and they will not send you the refund due to any excuses from them.
SCAM, SCAM, SCAM

24 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Complete and utter SCAM

Complete and utter SCAM. Shop does not exist in Brighton. When clothes do turn up they are truly awful. When trying to return items they will make you an offer to keep the clothes, along with a 10% refund as a goodwill gesture. They use the knowledge that to return the goods to Hong Kong would be pricey.

23 janvier 2025
Avis spontané
Noté 3 sur 5 étoiles

It's a really clever scam

It's a really clever scam. Managed to get my money sent back via the bank but the order turned up a couple of weeks later. The clothes aren't what they made out they were but they aren't bad. If you google image the photos you find the products for a fraction of the cost on Ali express etc - and probably what they are actually worth.

31 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam out of Hong Kong

Robinson is not some high quality clothing boutique in Brighton but a Chinese scam out of Hong Kong. Do not fall for it like I did. The jacket I ordered did turn up though but it is not as good as it looked in the pictures and is 100% polyester. I suspect that they knock out cheap copies of the original designs. That’s £70 I’ll never see again.

4 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid, Avoid, Avoid

Appalling, massive rip off, rubbish goods from China that either, in my case, were poor quality, damaged zip and poor quality footwear that doesn’t fit. They try everything to stop returns. Avoid.

17 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolutely appalling Do Not buy from…

Absolutely appalling Do Not buy from this site- complete fabrication - not an upmarket UK shop closing down. They are in fact hong kong based exporter. The huge discounts on quality products are a sham. You end up paying over the odds for poor quality products. Mens handcrafted "leather" boots were nothing of the sort. No leather at all - is poor quality PU leather. Fleece Hoody bought very poor quality. One sleeve pocket has press stud fastenings...but only the top of press stud is present... AVOID THIS COMPANY at all costs!!

17 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam

Scam. Not a shop in Brighton but the money heads its way off to Hong Kong. Doubt we'll ever see the goods or that they'll be of appropriate quality if they ever arrive.

4 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

The company aren't UK based

The company isn't UK based. I've had shipping updates, so not a total scam (yet). The last update mentioned 'airport', so who knows which sweatshop my shirts were made in. Not holding out any hope on quality. I hope I'm wrong. It's not looking like Facebook will be looking after their users anytime soon, either.

13 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

About time Facebook got its act…

About time Facebook got its act together, removed these leeches from the site and protected users. As per others, Companies House checked with negative results, Bank informed and asked to recall payment and treat as fraud. Any trash that comes from China or wherever will be refused at the door and sent back to the scrimshankers. And may they rot together...

30 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam website

Scam website. 100%

The heart string tugging story about the lady having to close down, the authentic (AI) looking website. Even fake tracking numbers for shop.com tracking. V smart, I’m so annoyed I was caught out by it.

Edit: a jacket did actually arrive, after 3 weeks, but is shocking quality, v poor fit. And no means to return it means I’m stuck with it.

13 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Company is a scam as reported by…

Company is a scam as reported by earlier posters

Contacted my CC company to create a dispute and put a block on the payment. Assuming the money does not go to the seller's account immediately.

30 décembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Item Delivered !!

As per the other reviews, it was NOT apparent that you were ordering from Hong Kong (However, a check of the shipping information on the site makes it apparent you are importing the item!!) The Robinson Brighton site looks like an upmarket English site. That said, I did get numerous e-mail updates since ordering. The tracking details provided, would appear to have been correct. Item, as ordered turned up, on schedule. Initial examination looks promising. Overall quality appears quite good. Whether the waterproofing claims are true, yet to be confirmed. Zips aren't the best quality.

7 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

The website is actually registered in…

The website is actually registered in Arizona via GoDaddy! (Check with uwhois)
The fact that nearly all the prices are identical, there's a lack of phone number, or address details, etc.. and alarm bells ought to ring!
Then, use image search from Google to find the products on offer and you'll see things are way, way cheaper on Amazon, for example.
If something seems too good to be true, it probably is, and certainly needs some proper research before rushing in!

6 janvier 2025
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus