RoboPets Avis 

189
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Princess Matecat was ordered on Monday and delivered the next day by Royal Mail, wow. It was packaged well with care and in excellent condition and I'm thrilled with her. I was worried I'd have to "se... Voir plus

Noté 5 sur 5 étoiles

The orange tabby cat is very pretty, rolls over ,purrs etc and my mum loves her .unfortunately the breathing purring robotic cat wasn't as pretty as the picture and didn't work as expected so was retu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Super fast service, excellent product, my dad has dementia and had his cat but he tried to wash it thinking it was real. I had to replace it urgently, yiur company had the replacement delivered within... Voir plus

Noté 5 sur 5 étoiles

Super fast delivery and everything perfect as packaged so well and clearly handled well. Item in perfect condition. Really happy with the cat and I know its new owner will be delighted when I give it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de jouets

Écrit par l'entreprise

RoboPets is a family run business and the leading UK and EU supplier of the very latest Robotic Companion Pets. We provide products that can help people living with Dementia, Alzheimers, Children with special needs, and anyone who loves animals but are unable to have a real pet of their own.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

189 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(189)

149 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The product was lovely just as it said…

The product was lovely just as it said on the webpage my husband is in a nursing home it was easy marking it on the tag near the batteries and I brought a cat collar with his name and room no on a great product

10 mars 2026
Logo de RoboPets

Réponse de RoboPets

Thank you Jean for your lovely Review and I'm so happy that your husband is enjoying his new companion pet. Deborah x

Noté 5 sur 5 étoiles

A lovely companion

Originally out of stock so spoke to the lady. Patches was delivered as soon as it came into stock. She has fooled several people thinking she is real and people are facinated with her. She is a lovely companion and so soft to stroke.

12 mars 2026
Logo de RoboPets

Réponse de RoboPets

Thank you so much for your lovely Review, and I'm so pleased that you love your new companion pet and that it brings you a lot of joy. Deborah x

Noté 5 sur 5 étoiles

Gift for Dementia parents

My Parents have been cat lovers all their lives until old age & Dementia placed them in a care home. I hoped a robot pet could entertain them.
I found the website easy to navigate & compared the different models before deciding the moving, purring cat would be best.
The fur is extremely tactile & irresistibly soft! My father unfortunately has diminished too fast to interact but my mother is delighted with her ‘Sandy’ cat, stroking & talking to it. It provides her with pleasure, in a world now very limited

5 mars 2026
Logo de RoboPets

Réponse de RoboPets

Thank you so much for your wonderful Review. I'm sorry to hear of your father, but it is wonderful news that your mother is delighted with her new Robopet "Sandy" and that she is getting a lot of joy with her new pet. Deborah x

Noté 5 sur 5 étoiles

great Uk based company with great customer service.

I placed the order on their site, not only did they have easy to follow instructions for vat free shopping for disabled people, they also highlighted the pay in three with paypal subject to financial status, which was great. also, when I had to rush ship a package so I could be there to receive it that was great too. would buy from this company again. oh, and the joy for all white cat is lovely too. a miaowssive five stars from me *smile*

12 mars 2026
Logo de RoboPets

Réponse de RoboPets

Thank you so much Martin for your wonderful Review, and I'm so happy that your love your beautiful new companion pet. Enjoy! Deborah x

Noté 5 sur 5 étoiles

A realistic and beautiful substitute for a real pet.

I bought a beautiful robocat for my mum who has dementia.
She was enchanted at first sight and “Billy”is now very much a favourite with her. She constantly grooms and sings to him.
She found the meowing a little scary but the clever designers enable him to be silenced whilst still interactive. Interestingly, he also still purrs in this mode, much to my mum’s delight.
She’d always had cats and I think she believes he is real and continues her love affair with him. He is seldom away from her side.
I can honestly say that he has enriched her life and brought much needed distraction from this cruel disease.
Thank you so much for creating these beautiful creatures.

3 novembre 2025
Logo de RoboPets

Réponse de RoboPets

Thank you for your wonderful Review, and I'm so happy that your mum loves and adores her new Robopet, Billy, and that it brings her much joy. Many people living with Dementia do believe the Robopets are real, and will name them, and care for them. By having a Robopet it empowers someone with Dementia, because one of the things that tends to stay with someone is the need to nurture something. Deborah x

Noté 5 sur 5 étoiles

Love my robopet he is the best.

Love my robopet he is the best.. and is soothing me while going through bereavement.. he means everything.. id recommended to everyone

2 mars 2026
Logo de RoboPets

Réponse de RoboPets

Thank you Miriam for your lovely Review and I'm so happy that your Robopet is bringing you comfort during this difficult time of bereavement. Deborah x

Noté 5 sur 5 étoiles

Percy the cats new home

Bought Percy the cat for my mum who has Alzheimer’s disease. She adores cats and her wee face was a picture when she seen the cat. She lit up and spoke more than she has in a long time. She is so happy and loves him to bits

13 février 2026
Logo de RoboPets

Réponse de RoboPets

Thank you Christine for your lovely Review, and it's wonderful to hear how your mum is benefitting from her new Robopet, Percy, and loves him. Knowing that Percy has benefitted your mum is truly wonderful to hear, and I know you must be delighted in knowing she is so happy and content. Deborah x

Noté 5 sur 5 étoiles

A lovely product that's going to give alot of joy!

We bought the black and white cat for my Mum for her Birthday - she has Moderate Alzheimer's. Mum is delighted with him as is the family. It's an absolute delight to watch her interacting with 'Norton' - so called because he purrs like a motorbike 😄.

When I first got him I wasn't sure because of the mechanical whirring and clicks. I contacted customer services and Deborah replied straight away asking me to send a video. She said that was normal but if Mum was bothered by it I could send it back. Because the cat is so lovely and such a joy you end up not hearing the sounds so we're definitely keeping him.

I would highly recommend a Robopet for company and comfort for your loved one, a great quality product and excellent customer service.

21 février 2026
Logo de RoboPets

Réponse de RoboPets

Thank you so much Janet for your kind words and lovely Review. I'm so happy that your Mum is delighted with her Robopet, called "Norton", and that it brings her a lot of comfort and joy. Having witnessed first-hand the impact our Robopets have on people living with Dementia, and also children with special needs, it is a true honour to be able to provide these wonderful pets knowing the joy they can provide. Deborah x

Noté 5 sur 5 étoiles

Great quality product

Great quality product, my mum, who suffers with dementia, absolutely loves it, it is such a great comfort to her.
Thank you so much, and for the excellent service and prompt delivery. I highly recommend this product and Company.

12 février 2026
Logo de RoboPets

Réponse de RoboPets

Thank you so much Sally for your lovely Review, and I'm so pleased that your mum loves her new robotic companion pet. Deborah x

Noté 5 sur 5 étoiles

Great comfort for Dementia patients

Easy to order website. I gave this to my Dad as he was moving into a care home and it gave him comfort and reassurance. He loves our pets and I knew he would miss them.

9 février 2026
Logo de RoboPets

Réponse de RoboPets

Thank you Sarah for your lovely Review, and I'm so happy that the Robopet provided comfort and reassurance while your Dad moved in to his care home. Deborah x

Noté 5 sur 5 étoiles

Ragdoll pet 'Cuddles'…

I purchased a weighted Ragdoll 'pet' named Cuddles. The beautiful plush cat arrived very quickly and extremely well packed. I chose the Ragdoll as I have two real Ragdoll cats that I am a slave to! I am beyond pleased with my purchase and highly recommend Robopets for their quality products and excellent customer service.

9 février 2026
Logo de RoboPets

Réponse de RoboPets

Thank you Deborah for your lovely Review, and I'm so pleased that you love your new plush Ragdoll, Cuddles. A new playmate for your two real beautiful Ragdoll cats! Deborah x

Noté 5 sur 5 étoiles

Gold Standard Service.

I ordered Percy Kitten on Friday 13 February 2026 and received the parcel, beautifully wrapped inside a cardboard box the next day, Saturday 14 February 2026. Service first class, Percy is adorable and just as described. I am truly delighted with my purchase.

13 février 2026
Logo de RoboPets

Réponse de RoboPets

Thank you so much for your wonderful Review, and I'm so pleased that you love your new Robopet, Percy Kitten. Deborah x

Noté 4 sur 5 étoiles

Thank you for letting me share your…

Thank you for letting me share your Percy who has been renamed Nigel, I do feel his back legs need to be placed differently but other than that he is quite cat like. thank you. Gail Bonnington

12 février 2026
Logo de RoboPets

Réponse de RoboPets

Thank you Gail for your lovely Review, and I'm so pleased you love your Robopet, now renamed to Nigel. I hope he brings you lots of joy. Deborah x

Noté 5 sur 5 étoiles

My experience from this company was…

My experience from this company was receiving a quality product, & a very fast delivery. Excellent!

10 février 2026
Logo de RoboPets

Réponse de RoboPets

Thank you for your lovely Review, and I'm so happy that you chose Robopets and that you found your experience with us excellent. Deborah x

Noté 5 sur 5 étoiles

Excellent service

I received the order within 2 days, it was beautifully wrapped. It hasn't been opened yet as its for mum's birthday in a couple of weeks.

9 février 2026
Logo de RoboPets

Réponse de RoboPets

Thank you for your lovely Review and I'm sure your Mum will love her new companion pet. Have a great celebration with your Mum. Deborah x

Noté 4 sur 5 étoiles

Made me happy

Made me. cope with my anxiety by holding and stroking my beautiful cat Percy

9 février 2026
Logo de RoboPets

Réponse de RoboPets

Thank you for your Review, and I'm so pleased that you love your new Robopet, Percy, and that it helps with your anxiety. Our Robopets are soft and cuddly and perfect for for cuddles. Deborah x

Noté 5 sur 5 étoiles

Getting to know my lovely new pet.

I had done web searches and was careful to make a wise decision when choosing my cat. I watched the video and read reports and that gave me the confidence to buy. I had occasion to telephone as there was a delay in delivery and spoke to a nice, helpful lady. She dealt with it Immediately (shipment just come in) and received it next day. I am pleased with my purchase and we are getting to know each other. Seemingly rather random responses are cute as it gives authenticity to an already impressively made "pet".

3 février 2026
Logo de RoboPets

Réponse de RoboPets

Thank you so much for choosing Robopets, and I'm thrilled that your new companion pet is bringing much joy and companionship. Deborah x

Noté 5 sur 5 étoiles

I've never ordered from this company…

I've never ordered from this company before but I have been very pleased with my recent order . The site is easy to navigate & payment is simple & quick. Delivery time was excellent & free delivery a bonus .
Freckles the dog is incredible, Mom has dementia & very much misses her own dog but she's definitely in love ! Everyone who's met Freckles is amazed & in no time are chatting to him as if he's real . I may never have a real dog again !!

30 janvier 2026
Logo de RoboPets

Réponse de RoboPets

Such a lovely Review, thank you so much. I'm so pleased you love your Robopet, and hope it brings the recipient a lot of joy. Deborah x

Noté 4 sur 5 étoiles

Swift delivery Great product We…

Swift delivery Great product We purchase for dementia patients

5 février 2026
Logo de RoboPets

Réponse de RoboPets

Thank you so much for your kind words and lovely Review. I hope the patients you purchase for love their new Robotic Companion Pets, and that they bring a lot of joy and comfort. Deborah x

Noté 5 sur 5 étoiles

Wonderful product for dementia

Great company, priduct sent really quickly. My mum who has dementia abd alzheimers absolutely lives her cat and it jas brought her so much comfirtvand joy. 2 other ladies in the care home now have their own cats after theor relatives saw my mum with hers and its so heartwarming to see them all with them. They are so realistic and respond to their voices and touch ❤️

15 janvier 2026
Logo de RoboPets

Réponse de RoboPets

Thank you for your wonderful Review, and I'm so happy to hear that your mum loves her new Robopet, and that it brings her much comfort and joy. I'm sure the other two ladies in the care home love their pets too. Deborah x

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus