Princess Matecat was ordered on Monday and delivered the next day by Royal Mail, wow. It was packaged well with care and in excellent condition and I'm thrilled with her. I was worried I'd have to "se... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The orange tabby cat is very pretty, rolls over ,purrs etc and my mum loves her .unfortunately the breathing purring robotic cat wasn't as pretty as the picture and didn't work as expected so was retu... Voir plus
L'entreprise a répondu
Super fast service, excellent product, my dad has dementia and had his cat but he tried to wash it thinking it was real. I had to replace it urgently, yiur company had the replacement delivered within... Voir plus
Super fast delivery and everything perfect as packaged so well and clearly handled well. Item in perfect condition. Really happy with the cat and I know its new owner will be delighted when I give it... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
RoboPets is a family run business and the leading UK and EU supplier of the very latest Robotic Companion Pets. We provide products that can help people living with Dementia, Alzheimers, Children with special needs, and anyone who loves animals but are unable to have a real pet of their own.
Coordonnées de contact
Plymouth, Royaume-Uni
- deborah@robopets.co.uk
- robopets.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The product was lovely just as it said…
The product was lovely just as it said on the webpage my husband is in a nursing home it was easy marking it on the tag near the batteries and I brought a cat collar with his name and room no on a great product

Réponse de RoboPets
A lovely companion
Originally out of stock so spoke to the lady. Patches was delivered as soon as it came into stock. She has fooled several people thinking she is real and people are facinated with her. She is a lovely companion and so soft to stroke.

Réponse de RoboPets
Gift for Dementia parents
My Parents have been cat lovers all their lives until old age & Dementia placed them in a care home. I hoped a robot pet could entertain them.
I found the website easy to navigate & compared the different models before deciding the moving, purring cat would be best.
The fur is extremely tactile & irresistibly soft! My father unfortunately has diminished too fast to interact but my mother is delighted with her ‘Sandy’ cat, stroking & talking to it. It provides her with pleasure, in a world now very limited

Réponse de RoboPets
great Uk based company with great customer service.
I placed the order on their site, not only did they have easy to follow instructions for vat free shopping for disabled people, they also highlighted the pay in three with paypal subject to financial status, which was great. also, when I had to rush ship a package so I could be there to receive it that was great too. would buy from this company again. oh, and the joy for all white cat is lovely too. a miaowssive five stars from me *smile*

Réponse de RoboPets
A realistic and beautiful substitute for a real pet.
I bought a beautiful robocat for my mum who has dementia.
She was enchanted at first sight and “Billy”is now very much a favourite with her. She constantly grooms and sings to him.
She found the meowing a little scary but the clever designers enable him to be silenced whilst still interactive. Interestingly, he also still purrs in this mode, much to my mum’s delight.
She’d always had cats and I think she believes he is real and continues her love affair with him. He is seldom away from her side.
I can honestly say that he has enriched her life and brought much needed distraction from this cruel disease.
Thank you so much for creating these beautiful creatures.

Réponse de RoboPets
Love my robopet he is the best.
Love my robopet he is the best.. and is soothing me while going through bereavement.. he means everything.. id recommended to everyone

Réponse de RoboPets
Percy the cats new home
Bought Percy the cat for my mum who has Alzheimer’s disease. She adores cats and her wee face was a picture when she seen the cat. She lit up and spoke more than she has in a long time. She is so happy and loves him to bits

Réponse de RoboPets
A lovely product that's going to give alot of joy!
We bought the black and white cat for my Mum for her Birthday - she has Moderate Alzheimer's. Mum is delighted with him as is the family. It's an absolute delight to watch her interacting with 'Norton' - so called because he purrs like a motorbike 😄.
When I first got him I wasn't sure because of the mechanical whirring and clicks. I contacted customer services and Deborah replied straight away asking me to send a video. She said that was normal but if Mum was bothered by it I could send it back. Because the cat is so lovely and such a joy you end up not hearing the sounds so we're definitely keeping him.
I would highly recommend a Robopet for company and comfort for your loved one, a great quality product and excellent customer service.

Réponse de RoboPets
Great quality product
Great quality product, my mum, who suffers with dementia, absolutely loves it, it is such a great comfort to her.
Thank you so much, and for the excellent service and prompt delivery. I highly recommend this product and Company.

Réponse de RoboPets
Great comfort for Dementia patients
Easy to order website. I gave this to my Dad as he was moving into a care home and it gave him comfort and reassurance. He loves our pets and I knew he would miss them.

Réponse de RoboPets
Ragdoll pet 'Cuddles'…
I purchased a weighted Ragdoll 'pet' named Cuddles. The beautiful plush cat arrived very quickly and extremely well packed. I chose the Ragdoll as I have two real Ragdoll cats that I am a slave to! I am beyond pleased with my purchase and highly recommend Robopets for their quality products and excellent customer service.

Réponse de RoboPets
Gold Standard Service.
I ordered Percy Kitten on Friday 13 February 2026 and received the parcel, beautifully wrapped inside a cardboard box the next day, Saturday 14 February 2026. Service first class, Percy is adorable and just as described. I am truly delighted with my purchase.

Réponse de RoboPets
Thank you for letting me share your…
Thank you for letting me share your Percy who has been renamed Nigel, I do feel his back legs need to be placed differently but other than that he is quite cat like. thank you. Gail Bonnington

Réponse de RoboPets
My experience from this company was…
My experience from this company was receiving a quality product, & a very fast delivery. Excellent!

Réponse de RoboPets
Excellent service
I received the order within 2 days, it was beautifully wrapped. It hasn't been opened yet as its for mum's birthday in a couple of weeks.

Réponse de RoboPets
Made me happy
Made me. cope with my anxiety by holding and stroking my beautiful cat Percy

Réponse de RoboPets
Getting to know my lovely new pet.
I had done web searches and was careful to make a wise decision when choosing my cat. I watched the video and read reports and that gave me the confidence to buy. I had occasion to telephone as there was a delay in delivery and spoke to a nice, helpful lady. She dealt with it Immediately (shipment just come in) and received it next day. I am pleased with my purchase and we are getting to know each other. Seemingly rather random responses are cute as it gives authenticity to an already impressively made "pet".

Réponse de RoboPets
I've never ordered from this company…
I've never ordered from this company before but I have been very pleased with my recent order . The site is easy to navigate & payment is simple & quick. Delivery time was excellent & free delivery a bonus .
Freckles the dog is incredible, Mom has dementia & very much misses her own dog but she's definitely in love ! Everyone who's met Freckles is amazed & in no time are chatting to him as if he's real . I may never have a real dog again !!

Réponse de RoboPets
Swift delivery Great product We…
Swift delivery Great product We purchase for dementia patients

Réponse de RoboPets
Wonderful product for dementia
Great company, priduct sent really quickly. My mum who has dementia abd alzheimers absolutely lives her cat and it jas brought her so much comfirtvand joy. 2 other ladies in the care home now have their own cats after theor relatives saw my mum with hers and its so heartwarming to see them all with them. They are so realistic and respond to their voices and touch ❤️

Réponse de RoboPets
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







