Roger la Borde Avis 

256
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

This is the first time I'd ever seen your advent calendars (on sale at Towner gallery in Eastbourne). I bought a few. I tried to order more but not available there but I noted you are also online. I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing customer service! I found the perfect notebook just a few days before a long trip. I ordered, hopeful but slightly doubtful it would arrive in time (the estimated arrival dates were the day... Voir plus

Noté 5 sur 5 étoiles

I loved the illustrated journals I received. The quality of them is outstanding and they are so pretty and unusual. Also very fast delivery. I had previously bought 3 of their Advent calendars from... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having a nightmare with the Advent House, The night before Christmas. The numbers on the House do not match the numbers on the pieces. When we look at the picture to see where pieces should be the s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Papeterie
  2. Boutique de cadeaux
  3. Boutique de cartes de vœux

Écrit par l'entreprise

Roger la Borde are the creators and publishers of charming, eclectic and wonderful stuff: gorgeous greeting cards, fabulous journals and notebooks, luxe stationery and much more. Our signature products are our Illustrated Journals featuring full-colour artwork on every single page, as well as our intricate Lasercut Greeting Cards which are truly mini masterpieces. Our London born-and-bred company was founded in 1985 by sisters Alison and Jenni, and we have stayed true to the original vision of creating beautiful and original products on paper and beyond.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

256 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(256)

52 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Your careing approach after my order…

Your careing approach after my order went missing, thank you

13 mars 2024
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Réponse de Roger la Borde

We are pleased to hear that we could sort out the issue you experienced. Thank you for your review.

Noté 5 sur 5 étoiles

Beautiful hardback journals

Beautiful hardback journals. I bought 3 A5 journals as I couldn't decide which design I liked best. They are lovely quality. Very pleased with this purchase, and their speedy despatch.

12 février 2024
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Réponse de Roger la Borde

We're delighted you are enjoying our journals! thank you for your review!

Noté 4 sur 5 étoiles

Love My New Advent Calendars!!

I ordered some Advent calendars, and they are just wonderful. So beautiful, colourful and artistic. I ordered six of them, and will be giving them as Christmas gifts to friends and family at the end of November later this year. I myself have a Roger La Borde advent calendar and love it!

One small suggestion I have to improve the ordering experience is the following: After I placed the order, I receive an email confirmation, stating: “We are preparing your order for shipment. The shipping company is DHL.” Usually, a company will send a follow up email, indicating that the item has now been shipped. However, I didn’t receive such a message, instead I began to get a series of text messages and emails from DHL about the shipment. All of this would be fine, however, I get a lot of spam text and email messages that claim to be from DHL, UPS or Purolator. And so, I wasn’t sure if I should believe the DHL messages I was getting, especially since the tracking # they gave was not the order # in my message from Robert La Borde. Also, the DHL shipment was coming from “ReadyatHand” (guess the distributor?), thereby adding further confusion to whether these messages were authentic or a hoax. In the end, they were indeed authentic, but that one missing message from Roger La Border to say, “Your items have shipped and here is your DHL tracking number and the shipper is ReadyatHand” would have made all the difference.
Otherwise, a great experience!

19 janvier 2024
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Réponse de Roger la Borde

Thank you for this comprehensive feedback, and apologies for taking so long to reply to you! We will absolutely pass this info along to the web team.

Noté 5 sur 5 étoiles

Beautiful book

Beautiful book. Ease of purchase. Quick delivery. Very happy!!

22 janvier 2024
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Réponse de Roger la Borde

Thank you!

Noté 4 sur 5 étoiles

Hannah

As a return customer welcomed new laser cut designs but would have liked more choice.

18 janvier 2024
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Réponse de Roger la Borde

Thank you for your feedback, Hannah! Have you seen our new range? We currently have 80 lasercut designs available.

Noté 5 sur 5 étoiles

Beautiful illustrated journals

I loved the illustrated journals I received. The quality of them is outstanding and they are so pretty and unusual. Also very fast delivery.
I had previously bought 3 of their Advent calendars from another source and was so impressed I researched the company . Even more delighted that they are a well established company based in London.
Will definitely be back for more and telling my friends.

17 janvier 2024
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Réponse de Roger la Borde

Thank you for such a lovely review! We hope you enjoy using your items!

Noté 5 sur 5 étoiles

Christmas gift

I received a pop out and construct reindeer from my sister at Christmas. I thought it was lovely and unique and I'd never had anything like it before. It was well made and can be reused. I liked it so much that during the sale I bought various ones available. I am a bit of a savvy shopper and like a bargain ,so I will be giving mine to others next Christmas.

2 janvier 2024
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Réponse de Roger la Borde

Thank you!

Noté 5 sur 5 étoiles

Beautiful 3D advent calendars

Beautiful 3D advent calendars. These are my for family after buying myself one for Christmas. Easy to order. Delivered well packaged.

2 janvier 2024
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Réponse de Roger la Borde

Thank you for your review. We hope you enjoyed the Advent Calendars!

Noté 5 sur 5 étoiles

A wonderful and novel festive treat

My family has an annual contest for the best advent calendar, and my Roger la Borde 3D tree house blew the competition out of the water! It was so beautiful, and fun to complete. Incredibly creative. The most festive celebration of Advent ever!

4 décembre 2023
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Réponse de Roger la Borde

This is absolutely fantastic to hear! We are delighted to have helped you win the family contest :-)

Noté 5 sur 5 étoiles

I love the pop together stag scene

I love the pop together stag scene, it is beautiful. It was well packed and swiftly despatched, so I am very happy with the service.

28 novembre 2023
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Réponse de Roger la Borde

Thank you very much!

Noté 5 sur 5 étoiles

The first time I'd ever seen animals for advent...

This is the first time I'd ever seen your advent calendars (on sale at Towner gallery in Eastbourne). I bought a few. I tried to order more but not available there but I noted you are also online. I therefore bought several AND they arrived quickly and weren't excessive postage etc. I have initiated them for Xmas gifts to friends but also now bought just for me!!I I particularly like the emphasis on animals , rather than religion. Have never seen before in this way and already advising people to buy them!

4 décembre 2023
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Réponse de Roger la Borde

Thank you for the kind words... and for spreading the word!

Noté 4 sur 5 étoiles

Quick delivery

Quick delivery. 3D models are great, but stickers I thought rather expensive

4 décembre 2023
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Réponse de Roger la Borde

Thank you for your feedback.

Noté 5 sur 5 étoiles

Quick delivery of joy

Inspirational, joyful advent calendars and impressively quick delivery - I wasn't sure they would make it in time as ordered quite late, but they did, which felt intentional. Even if it wasn't!

29 novembre 2023
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Réponse de Roger la Borde

Thank you! We're delighted that they arrived in time - we always do our best to send Advent Calendars super speedily!

Noté 1 sur 5 étoiles

Complete waste of money

I bought The Night Before Christmas advent calendar from a National Trust shop. It ended up in the bin because it is impossible to erect. The slots for the tabs are not big enough and it is impossible to adjust them with fingernails, knives or scissors without damaging them. Made in China. Very poor quality.

5 décembre 2023
Avis spontané
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Réponse de Roger la Borde

Hello. Very sorry to hear you have had a faulty product. We would like to resolve for you and will get in touch with some options.

Noté 5 sur 5 étoiles

Delivered on time

Delivered on time, well packaged and a beautiful product

27 novembre 2023
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Réponse de Roger la Borde

Thank you!

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