We’re sorry to read about your disappointment. However, we’d like to clarify a few important points for transparency.
Your store is in a highly competitive niche with high order value products, and it was a fresh store with no prior data, customer base, traffic, or branding. In such cases, generating sales immediately requires time, testing, and strategic offers. From the start, we advised focusing on traffic acquisition and branding to build a marketing funnel before expecting a positive ROAS or immediate conversions.
There was no promotional offer in place, the budget was limited, and expectations for rapid sales were set much higher than what is realistic in such a competitive market. Small budgets in highly competitive regions, like the USA, are unlikely to yield strong results instantly.