Avoid them. I bought an Adobe Liightroom licence, installed successfully, the app accepted the licence code. Got kicked out after 3 months. No response to email help request.
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Lisez les avis des autres
Bought a GPU and an SSD. Requested cancellation within 24h. The cancellation was successful but I never receive my refund. 5 days have passed and the order still shows 'Paid' instead of 'Refunded' o... Voir plus
Bought Intel i5 10400f for a great price. Seen some terrible reviews afterwards saying this is a scam site and they didn't get their goods or refund I started to get concerned. Pleased to say I receiv... Voir plus
I ordered from RonsElectronics because the hard drive I purchased was cheaper than any other consumer I input into a Google search (This also included EBay). This always is a bit of a concern as I’d... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
RonsElectronics is a UK based PC Hardware, Retail and OEM retailer and wholesaler. Established in 2021, we operate in the UK. We primarily work OEM wholesalers and large business customers with an emerging e-commerce presence. Our after sales support is extensive and comprehensive, offering both technical and returns support over prolonged periods. Our mission is to continually improve. We invest in our people, our service and internal systems daily, enabling us to provide our customers with the highest possible level of service before, during and after their purchase.
Coordonnées de contact
6 South Molton Street, W1K 5QF, London, Royaume-Uni
- reviews@ronselectronics.co.uk
- ronselectronics.co.uk
3,1
Moyen
238 avis
Aucun historique récent de demande d’avis
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Slightly slow delivery but amazing…
Slightly slow delivery but amazing price and well packaged
1 août 2022
Might be cheap,but total lack of service.
Might be cheap but a total lack of service or communication. No contact number!
They quote up 1 - 3 days delivery. Monies taken same day. 7 days later order still marked as 'unfulfilled' No communication. Requested refund, still awaiting a refund. They have had over £2300 of my funds for over 10 days now, who knows when I will receive a refund? Be very wary.
1 août 2022
Changed mind and received a refund
Originally purchased a RTX 3070 - changed my mind within 24 hours and bought a the GPU from elsewhere as I was concerned about the negative reviews.
Received my refund today after 11 days and sending a reminder email to support.
Will purchase from them in future, but a lower value item.
30 juillet 2022
Avis spontané
Poor communication from email support.
Poor communication from email support.
Inaccurate/false delivery information.
No tracking facility.
No tracking updates.
Goods never arrived.
Chargeback requested from credit card supplier.
30 juillet 2022
Good Service
Overall service was pretty good. As others have indicated no tracking details are provided but rest assured you will get an email notification that order is despatched. From this point it was a 2 day delivery to N.E Scot. Be patient.
Box was open on arrival. Tape had failed on box joints but everything was there.
All goods were genuine originals and brand new. So no issues with quality of the product.
30 juillet 2022
Worst customer service !
Received zero response ,no order updates,tried to cancel order .No Phone number.
Try checking out their address on a map before you order then think again .
I ended up ordering from a more reliable retailer ,just hope I get my money back .
30 juillet 2022
Good overall
Communication is a little slow and no phone contact, howether correct item perfect condition and while 2 days later than stated still a rather fast delivery.
30 juillet 2022
Ordered a 12600 for a good price
Ordered a 12600 for a good price and it arrived, no complaints.
29 juillet 2022
had to chase a very late delivery
had to chase a very late delivery, before being advised problems with payment.
Second day of using keyboard and am experiencing keyboard not working at times. Of course this maybe due to other factors. This is a replacement keyboard, I am experienced with this model, I will persevere
29 juillet 2022
Bad reviews for a good service?
Bought Intel i5 10400f for a great price. Seen some terrible reviews afterwards saying this is a scam site and they didn't get their goods or refund I started to get concerned. Pleased to say I received exactly what I ordered delivered within the estimated delivery date given. Would use again.
28 juillet 2022
Avis spontané
6 days late... £250 Amazing savings
Item received. 6 days late.
Original Review---
Sadly the service is starting to appear like a lottery... You may get lucky as 72% of people on here... Or you may be left waiting!
Customers service web message takes 48 hours plus. No telephone. Emails unanswered. So lucky if you get 2 messages read per week! Doesn't make for a fast conversation or assistance!
I purchased £1500 motherboard a week last Monday night. Estimated delivery Wed to Friday last week! No dispatch notification by Thurs night. So messaged company Thurs...
Message back Sat. Advising dispatched over weekend for Mon / Tue delivery...
Tuesday night nothing! No dispatch notification, so I assume that means nothing Wed either!
The saga continues!
If I receive before Friday, I shall up rating, if not I'll request cancel!
Update---
I received dispatch notification at 1am Wed morning and yes today Thursday I have the motherboard in my hand. I'm guessing it came from a European supplier.
So I've saved £250 on a motherboard with a UK retail price of circa £1750 using this company! That's really good and I can't ignore that.
My suggestion to the RonsElectronics would be to provide realistic delivery timescales and updates! I don't mind delays. But not knowing is annoying!
I have now adjusted my rating accordingly from 1 to 4. Delivery was 6 days late and communications painfully slow, but I can't ignore the £250 savings.
26 juillet 2022
Avis spontané
spent 300 quid and still haven’t got my…
spent 300 quid and still haven’t got my package definitely don’t recommend this website and it’s Been 6days and still nothing
!
26 juillet 2022
CPU Cooler
Really quick free delivery,product looks in perfect condition,for a new build so have,nt installed it yet
25 juillet 2022
Great company
25 juillet 2022
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