Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Total Scam! Do not buy anything! The clothes they sent was complete trash I would use to clean my floor. I didn't know you could make such cheap and awful stuff. Nothing came even close to fitting... Voir plus

Noté 1 sur 5 étoiles

DONT BUY FROM THIS COMPANY Poor quality clothes - cheap feeling materials finished badly not sure they will last one wash - they make Primark look high end fashion. Long delivery wait - 2-3 week... Voir plus

Noté 1 sur 5 étoiles

This company should definitely not be allowed to advertise on Facebook. I usually read reviews before ordering from the internet, but unfortunately didn’t on this occasion. Lesson learnt! The fast... Voir plus

Noté 1 sur 5 étoiles

This Chinese company should not be allowed to operate. The images on the website certainly don't represent the goods you receive, they're very poorly made and shoddy, cheap material is used. There's... Voir plus

1,2

Mauvais

TrustScore 1 sur 5

132 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,2

Tous les avis

(132)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Just don't.

Just don't.
Fake clothes.
Fake company.
Trying to get money back via PayPal now.
If you want to get back at them, send lots of nr 4 and 🕓. Symbolizes bad luck wich is all I wish for them.

17 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

One star is too much!

I have given one star, as a minus rating is not an option!

The tops I ordered were poor quality and massive. I contacted customer service as instructed and eventually told them I wanted a full refund, so sent the tops back to China by tracked and recorded delivery.

The parcel was delivered on 8th November, but I have been told the factory hasn’t received it!,

Save your money, time and patience DO NOT ORDER !!!

15 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

I ordered 2 'tops' / 'tunics' - Poor quality and not worth the cost

I ordered 2 tops / tunics which on receipt were absolutely nothing like the 'images/photos' on the website. On one of the tops the hemming had not been finished - the material was fraying and of very poor quality! and the printing (patterns) on the material was of akin to cheap paint print . Overall I would say that both were not fit to be worn or sold as finished garments and were really just rags! I emailed the company requesting a refund and an address to return the garments; I received an email back with address to return (China) and an offer of 15% discount but as I had paid >£40 and that the garments were unwearable I declined. The garments were returned and although postal tracking has proved their delivery Rosefind are not responding to my request for full refund. Do not order anything from this company.

15 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Avoid

I, too, wish I had read the reviews on Trust Pilot instead of just the reviews on the Rosefind website.
Two of my three tops were completely unacceptable....nothing like advertised. I eventually got a partial refund on 2 of the tops but it still means I paid 48 pounds for the one acceptable top.

14 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Minus 0 stars !!!

Minus 0 stars !!!! Awful products went on website to return but not such part as return / exchange to fill in , emailed them only for the email to be rejected ???? So how do I return ? No phone number no valid email address ..... con artists 😡😡😡😡😡

13 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

So disappointed!

So disappointed!
Order 3 items.. 2 of them arrived after 2 weeks (bad quality and not the same colour as I expected) - from 3 weeks trying to return one of them -and so far no chance to do it!
1 T-shirts off stock - after two weeks they just found out.. ok. No problem..things happen. Less money return than originally paid (?) who knows why? No reply so far.

I would not recommend it.

11 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

I can only reiterate what everybody…

I can only reiterate what everybody else has said except that I received half my order which was trash and in three months I haven’t had the rest of the order. They say it has been shipped so heaven knows where it’s sailed of to. There must be somewhere where you can report this extortion to.

11 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

I wish I could give 0 stars.

I wish I could give 0 stars.
Items took ages to arrive, they are far to small for the size they are supposed to be and quality is appalling. Sent them an email tell them their sizes are wrong and to ask how to return the items and a refund. As a response they wanted pictures of me wearing them. I obliged and sent the pictures. Here is the reply I got
"Hello,
A nice day to you!
We are sorry for bring you unpleasant shopping experience . Because the goods are shipping from other countries ,the custom fee is so high when return.It maybe lost in the process of returning.If lost , we can't refund the money to you. In the process of returning goods,the high custom tax you will be charged.The cost far exceeds the value of the goods.If you really do not want it and it is not suitable for you, you can send it to your friends or family.In order to show our sincerity we can give you 10% refund, do you agree?
Best wishes
Maggie '
As of it was my fault!!!
Absolutely shocking
Stay away from them!

11 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

I fell into the same trap

I fell into the same trap. Wanted to return an item that looked nothing like the photo and was told that the shipping cost and duty was not worth it and was told to give it to a friend or family. I was offered a 10% refund. Item took weeks to arrive as well Steer clear of this company.

8 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

AVOID

Appalling - all the other reviews are right. Awful quality and crap delivery. Total con.

6 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

DON'T....Just don't buy from this…

DON'T....Just don't buy from this company ( i use the word loosely). Apparently we have to give 1 star to write a review....in my view, they shouldn't get any stars....
awful service....weeks for clothes to arrive and when they did the stitching was terrible and faulty.
Their response.....send them back ( no offer from them to cover postage), OR have 25% refund and GIVE the clothes to a friend! That works, giving faulty, shoddy clothes to a pal!!

Seriously, words (in public) cannot describe these clever parasites.

6 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Don't do it the pics look lovely but…

Don't do it the pics look lovely but the reality is shoddy poor quality and all you get when you complain is. Give it to friend or family and we'll knock 20% off it's not worth it. Logging complaint with PayPal as I feel like I've been robbed.

6 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Absolute rubbish

Absolute rubbish, very tiresome and complicated return procedures. Looks like £58 completely wasted, £5.80 would have been too much!!! Another rip off trader from China. Probably reinvent itself next week with a new name to con another set of trusting online shoppers.

5 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Zero stars

Zero stars. Stitching poor, nothing like picture, material shoddy. When you send back they say you didn't return it. No chance of refund. Doesnt even accept the order number or account. PayPal not helpful at all. £25 down the drain. Dont use Rosefind or PayPal!!!

3 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

FRAUDS

They sent total rubbish, their goods (if they can only be called goods, I'd rather call them bads) are of poor quality or no quality at all, the clothes don't even look like the ones in the photos. Moreover, they refuse to exchange or refund the items that to not match the buyers expectations. So if you don't want to waste your money, time and nerves, please avoid this fraud business.

3 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. ITEMS ARE CHEAP AND OFPOOR QUALITY WITH POOR WORKMANSHIP AND NO REFUNDS OFFERED. THEY EXPECT ME TO WEAR THE ITEM WHICH IS TOO SMALL AND JUSTIFY MY REQUEST FOR REFUND! I CANT AND WONT WEAR THIS RUBBISH. I ALSO ANALYSED THE FIBRES AND THEY ARE NOT COTTON AS DESCRIBED. £40 COMPLETELY WASTED AND RUINING MY FAITH IN ON-LINE SHOPPING. SAVE YOUR MONEY GIRLS AND SHOP WITH THOSE YOU CAN TRUST

3 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Don’t waste your money

Don’t waste your money! The top I ordered can only be described as very shoddy. The material is cut on the cross causing the hem and sleeve edges to be rutched. Lots of excess thread that has not been finished off properly due to extremely poor sewing, a child could make one better than these so called machinists! This company should be ashamed of themselves that there’re actually selling this crap! It’s money for old rope!

2 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from this company.

Poor quality and they expect you to pay for returns to China! Clothing nothing like advertised and not even finished off. Spent £50 and wanted to return items. They wanted me to pay £18 to send them back to get a refund. They are in breach of distance selling rules. SCAM COMPANY. DO NOT BUY FROM THEM.

2 novembre 2019
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus