roslandgold.co.uk Avis 79

TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Payed £2200 for 1oz platinum coin. Was in web site for over a week. Received confirmation by email everything was payed and would be posted. Kate’s same day I received phone call saying they were all... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been buying historical coins from Rosland Gold and couldn’t be happier with the quality and service. Each piece feels special, and I hope my Grandchildren will treasure them, or sell them one day... Voir plus

Noté 1 sur 5 étoiles

Ich habe bei diesem Anbieter eine Goldmünze bestellt, die nach zwei Wochen immer noch nicht geliefert wurde. Der Kundenservice reagierte weder auf meine E-Mails noch auf meine Anfragen über das K... Voir plus

Noté 5 sur 5 étoiles

Had a call out the blue the other day, was a bit skeptical at first but had a great conversation with one of the junior associates. Managed to send a brochure to me, very informative well mannered com... Voir plus


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

79 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 12 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Rosland Gold

I have been dealing with Rosland for several years now. Their staff are extremely knowledgeable and very helpful. I would strongly recommend that you give them a try if you are thinking of investing in gold.

6 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Very straightforward transaction with…

Very straightforward transaction with Jamie from Rosland capital. He was able to provide me with all the necessary information for the transaction I was interested in making, and made sure things went through smoothly. It was all completed in a satisfactory time as well. I have dealt with Rosland now for just over 10 years and won’t hesitate to call them again

19 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Payed £2200 for 1oz platinum coin

Payed £2200 for 1oz platinum coin. Was in web site for over a week. Received confirmation by email everything was payed and would be posted. Kate’s same day I received phone call saying they were all sold but I could by alternative coin for £3500. Taking them to trading standards. Breach of contract

12 janvier 2026
Avis spontané
Logo de roslandgold.co.uk

Réponse : roslandgold.co.uk

Rosland has thousands of happy customers – many being repeat customers. You purchased a coin via the website that had been sold out for months. This was explained to you and a full refund was actioned. Note - Your card had already flagged as ‘possible fraud’ on the transaction by the payment gateway, so even if we had stock we wouldn’t have sent you one until we found out why. Also, your own explanation in an unprompted email following your online transaction saying your billing address and delivery address were incorrect meant we could never have got the sale past KYC/AML & compliance. So, the fact the coin is genuinely nil stock helped the situation from our side. And, as also explained, the customer agreement is very clear in that refunds can be issued if coins are nil stock, which is the case. The company’s terms of service are therefore as clear as your previous multiple 1-star review on other companies. But we still wish you the best.

Noté 5 sur 5 étoiles

I've been buying from Rosland for a…

I've been buying from Rosland for a while now, and I've never had single issue. They always keep me informed from delivery updates to the latest news on gold. Excellent communication and truly reliable service.

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I always order from this company my…

I always order from this company my husband, an avid coin collector, prefers them above all others. The ordering process is simple, delivery is fast and the coins are always pristine condition.

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy transaction

George made the transaction easy. He explained the process in simple terms and he communicated frequently. I would not hesitate to use Rosland again in the future

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautiful Historical Coins to Pass Down

I’ve been buying historical coins from Rosland Gold and couldn’t be happier with the quality and service. Each piece feels special, and I hope my Grandchildren will treasure them, or sell them one day if they ever need to

31 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service and communication all throughout!

Exactly what I ordered! The team provided outstanding customer service from start to finish. Someone was always available to assist me and patiently answered all my questions in very professional and helpful manner. They made sure everything went smoothly and that I was completely satisfied with my order. Great service and communication all throughout!

27 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

helpful

You were very helpful when i spoke to one of your representatives the service was truly first-class.

24 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Stunning Graded

Just received my graded Britannias truly exquisite pieces! The entire experience was seamless from start to finish.I especially appreaciated the personal touch when my account manager called to confirm safe delivery. Their communication is excellent, keeping me informed every step of the way. professional, efficient, and authentic - they made the whole process feel effortless

23 octobre 2025
Avis spontané

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