Rosy Bingo Avis 1 149

TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Sadly after being a player on here for many hears i have now closed my account. My £40 weekly limit imposed by the site is gone in 5 minutes. Cant build let alone withdraw so unfortunately i have deci... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Definitely 5 stars. I was paid my withdrawal the next day and have since won again. Dont listen to the bad reviews I think they are done too soon and people don't think they'll be paid but they will.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you Maria for your kind gesture,and it was a great privilege to get chatting to you tonight take care

L'entreprise a répondu

Noté 5 sur 5 étoiles

Denisa M simply helped me and I am very grateful for responding to my message so quickly.

L'entreprise a répondu

À propos de l'entreprise

  1. Salle de bingo
  2. Casino
  3. Fournisseur de service de jeux

Rosy Bingo

Écrit par l'entreprise

Rosy Bingo is an online bingo site that offers exciting rewards and exclusive offers to its players. With fun bingo rooms, chatroom games, a host of online slots with new additions each month and amazing prizes, it’s safe to say everything is rosy at Rosy Bingo!
Our response to the current situation
At Rosy Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
Our approach to Safe Gaming
Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
Getting in touch
For any queries, please contact us at support@rosybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.

Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing site.

Amazing site.
Honestly one of the best ones I’ve played on. Great bingo rooms and amazing prizes. I deposited £10 got my initial bonus and after wagering requirements I had £217 cash balance. The customer service is very fast and always helps resolve any queries. Great site, will continue using.

21 août 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Anna,

Thank you so much for your fantastic review! We're thrilled to hear that you’re enjoying the bingo rooms and prizes. It’s great to know that our customer service team has been able to assist you quickly. We’re glad you had such a positive experience, and we look forward to having you continue playing with us!

Best,
Rosy Bingo

Noté 4 sur 5 étoiles

They ask for an awful lot of information…

They ask for an awful lot of information, which was frustrating and I can see why they need it but seems too much. Jessica , Theresa and Rachel helped me out, I almost gave up joining . How good it will be, I don't know yet. We will see if I ever win .!

15 août 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Patricia,

Thank you for sharing your experience. We understand that providing information can be frustrating, but it’s all part of ensuring a secure and smooth process. We’re glad Jessica, Theresa, and Rachel were able to assist you through it. We hope you enjoy the site and wish you the best of luck with your games! If you need any more help, we’re here for you.

Best,
Rosy Bingo

Noté 1 sur 5 étoiles

Closed my account

Closed my account! 1 player won 8 times in a row! Always happy for players winning but very frustrating when its the same player over and over again! The CMs are also very rude to players! Plus never received my bonus after signing up!

11 août 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Elizabeth,

Thanks for your feedback. We’re sorry to hear about your experience. All wins are random, but we understand your frustration. Apologies for the issues with the moderators and the missing bonus. If you need assistance, please reach out to our 24/7 support team—they’ll be happy to add the missing bonus for you.

Best regards,
Rosy Bingo

Noté 5 sur 5 étoiles

Best site I’ve used for slots

Best site I’ve used for slots. Team are so helpful and friendly also and withdrawals are always super fast. Rachel from the team was super friendly also. Thanks guys x

2 août 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Chloe,

Thank you so much for the fantastic review! We’re thrilled to hear that you’re enjoying the slots and finding our team, especially Rachel, to be friendly and helpful. It’s great to know that our fast withdrawals are meeting your expectations. If you need anything else, just let us know!

Thanks again and happy gaming!

Best,
Rosy Bingo

Noté 5 sur 5 étoiles

Bonuses weren't added

Bonuses weren't added, Quick chat and Patrick sorted my problem straight away 👌🏼

1 août 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Sarah,

Thank you for letting us know! We’re glad to hear that Patrick was able to sort out the issue with your bonuses quickly. If you have any more questions or need further assistance, don’t hesitate to reach out.

Thanks again!

Best,
Rosy Bingo

Noté 1 sur 5 étoiles

Been on this site for years now never…

Been on this site for years now never banked a penny. Dead spins constantly and when you finally get a bonus you win a couple of £. Won’t be wasting another penny on here or there sister sites.

1 août 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Lisa,

Thanks for sharing your feedback. We're sorry to hear about your experience and understand your frustration. Please feel free to reach out to our customer support team if you'd like to discuss this further. We’re here to help and always looking for ways to improve.

Best wishes,
Rosy Bingo

Noté 5 sur 5 étoiles

Teresa straightaway sorted my issue

Teresa straightaway sorted my issue
Thankyou very much

28 juillet 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Teresa,

Thank you for your feedback! We’re glad to hear that Teresa resolved your issue quickly. We’ll be sure to pass on your thanks to her. If you need any more help, just let us know!

Best,
Rosy Bingo

Noté 1 sur 5 étoiles

Come back after a break and see that…

Come back after a break and see that you gone back like before just takes no wins no bonuses, no excitement in this site so ive self excluded for 5 years.save your money folks.

22 juillet 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Candice,

Thank you for sharing your thoughts with us. We’re sorry to hear that your recent experience wasn’t as exciting as you’d hoped. Our games are based on chance, and we understand that can sometimes be frustrating.

We appreciate your decision to take a break and respect your choice to self-exclude. Your well-being is important to us, and we hope you find enjoyment in other activities during this time.

If you ever decide to return, our team will be here to help ensure you have the best experience possible. Thank you for giving us a try, and take care!

Best wishes,
Rosy Bingo

Noté 1 sur 5 étoiles

Absolute rubbish you might win a couple…

Absolute rubbish you might win a couple of quid when you first join but after that you got no chance its the same people winning all the time dont waste your money folks

21 juillet 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Claire,

Thanks for sharing your thoughts. We're sorry to hear you're feeling this way. Our games are designed to be fair for all players, and winners are chosen randomly.

If you have any concerns, please reach out to our customer support team. We value your feedback and want to ensure you have a positive experience with us.

Best regards,
Rosy Bingo

Noté 5 sur 5 étoiles

As a lady of a certain age

As a lady of a certain age, let’s just say I’m not great with computers. Chatted with a couple of the live chat helpers as I was having problems. Not the site’s fault I might add. Rachel and Gael were especially helpful and patient guiding me through everything. 10/10. A great experience as so often people can get frustrated with a certain generation. Would recommend massively.

19 juillet 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Joanne,

Thank you so much for your kind words! We're thrilled to hear that Rachel was able to assist you promptly. We strive to provide quick and helpful responses, and it's great to know we're meeting your expectations. If you need anything else, please don't hesitate to reach out.

Best regards,
Rosy Bingo

Noté 5 sur 5 étoiles

Excellent customer service

Spoke with Rachael, very helpful & informative, was a pleasure 😁

19 juillet 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Shaughan,

Thank you so much for your kind words! We're thrilled to hear that Rachael was able to assist you promptly. We strive to provide quick and helpful responses, and it's great to know we're meeting your expectations. If you need anything else, please don't hesitate to reach out.

Best regards,
Rosy Bingo

Noté 1 sur 5 étoiles

The bonus doesn't automatically come up…

The bonus doesn't automatically come up when you make your first initial deposit. So I decided to not play and withdraw my money.

13 juillet 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Buck,

We apologize for the inconvenience regarding the bonus. We've reached out to you privately to request your account details so we can assist you with the bonus. Please check your messages or email from us. If you need any further assistance, please don't hesitate to reach out.

Best regards,
Rosy Bingo

Noté 5 sur 5 étoiles

Patrick's so helpful and polite ty

13 juillet 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Lesley,

Thank you for your positive review of our site.

We are glad to hear that you found Patrick very helpful.

Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!

Kind regards,
Rosy Bingo

Noté 5 sur 5 étoiles

Easy polite interaction - savannah !

Spoke with savannah for a short time but my question was answer quickly and straight to the point. Polite and welcoming. Been with rosy a long time but only recently came back to the site and definitely be coming back for bingo Saturdays with the missus 😀 Rocking rosy all the way !

8 juillet 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Richard,

Thank you for your positive review of our site.

Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!

Kind regards,
Rosy Bingo

Noté 5 sur 5 étoiles

Patrick was very helpful answered my…

Patrick was very helpful answered my questions asked :)

6 juillet 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Lily,

Thank you for your positive review of our site.

We are glad to hear that you found Patrick very helpful.

Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!

Kind regards,
Rosy Bingo

Noté 5 sur 5 étoiles

James

James. You done me a big favour by getting me back into my account your a star , Thanks mate ...

4 juillet 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Jerome,

Thank you for your positive review of our site.

We are glad to hear that you found James very helpful.

Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!

Kind regards,
Rosy Bingo

Noté 5 sur 5 étoiles

Had a live chat with Andrew

Had a live chat with Andrew, I had problems sending my ID, he solved it straight away, very polite and helpful, much easier than e-mailing! Definately use live chat in the furture, if needed and hopefully get through to Andrew :)

3 juillet 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Tracy,

Thank you for your positive review.

Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!

Kind regards,
Rosy Bingo

Noté 5 sur 5 étoiles

Teresa on live chat is very competent…

Teresa on live chat is very competent and polite, really helped me

1 juillet 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Peter,

Thank you for your positive review.

Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!

Kind regards,
Rosy Bingo

Noté 5 sur 5 étoiles

Good chat and nice people work here

Good chat and nice people work here. People Teresa answered me Very nicely and said that my conclusion will be today, when I will hope and wait. Teresa thank you 😊 I'm will like speak with you today,,,

1 juillet 2024
Avis spontané
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Réponse de Rosy Bingo

Hi Ana,

Thank you for your positive review.

Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!

Kind regards,
Rosy Bingo

Noté 5 sur 5 étoiles

Great entertainment

Great entertainment

30 juin 2024
Avis spontané
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Réponse de Rosy Bingo

Hi DL,

Thank you for your positive review.

Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!

Kind regards,
Rosy Bingo

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