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Routebuddy Avis 12

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TrustScore 3 sur 5

3,0

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3,0

Moyen

TrustScore 3 sur 5

12 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Got this for my daughter as she was…

Got this for my daughter as she was really nervous about her test. She’s been using the routes alongside her lessons and I can see her confidence building already. The fact she can practise routes anytime is great. We did have a small issue setting it up but support were very helpful.

18 mars 2026
Avis spontané
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Réponse de Routebuddy

That’s lovely to hear! It’s great that RouteBuddy is helping your daughter build confidence alongside her lessons, being able to practise anytime really does make a difference. Glad our support team could help get things sorted, too. Wishing her all the best for her test!

Noté 4 sur 5 étoiles

It’s not perfect

It’s not perfect, a few routes could be updated more often, but overall it’s a useful tool. Support team are responsive aswell which is important.

20 février 2026
Avis spontané
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Réponse de Routebuddy

Thank you for your feedback! We appreciate your honesty. While we’re always working to improve the app and update routes, we’re glad to hear that you found it useful and that our support team was responsive. Your input is important to us as we continue to make RouteBuddy even better!

Noté 1 sur 5 étoiles

NOT HELPFUL AT ALL

Be aware that once you buy the subscription, even you use it for 1 week, they will charge you every month, i did not realize when i was placing order, it looks like that the price is for 1 month but they charge every month. when they charged me second time, i contacted them straight away within 1 hour that my test date as passed, they will no issue you a refund.

I am not happy with the customer service at all.

1 avril 2026
Avis spontané
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Réponse de Routebuddy

This app is a subscription service. It is clearly stated that RouteBuddy operates on a monthly subscription basis. When you sign up, you are billed based on the plan you select, whether monthly, every 3 months, or every 6 months. It’s your responsibility to cancel before the next billing cycle if you no longer wish to continue. The ‘cancel anytime’ option is always available for all plans.

You were charged because the subscription was still active, which means it wasn’t cancelled in time. If you cancelled after the billing cycle, it would not stop the current charge. Unfortunately, we cannot issue refunds for charges that have already been processed.

Noté 5 sur 5 étoiles

Didnt expect much at first but its…

Didnt expect much at first but its actually decent. The routes are updated and you can follow them like a real exam which is cool. I used it with my instructor and also on my own.

7 janvier 2026
Avis spontané
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Réponse de Routebuddy

Nice one! appreciate you sharing this! We're happy RouteBuddy proved more useful than expected, and that you could use it both with your instructor and on your own. That mix of practice can really make things click!

Noté 5 sur 5 étoiles

The navigation is really good and I…

The navigation is really good and I like that you can use it with CarPlay as well. Sometimes it takes a sec to load routes but nothing major tbh.

6 janvier 2026
Avis spontané
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Réponse de Routebuddy

We really appreciate you sharing this! Great to hear you’re enjoying the navigation and CarPlay feature, that’s exactly how it’s meant to be used. We’re also working on making route loading even smoother. Thanks again for the honest feedback!

Noté 4 sur 5 étoiles

Been using it for a couple of weeks and…

Been using it for a couple of weeks and already feel way more comfotable with the test routes. I’d love to see more detailed info on each test centre’s route, but still recommend.

1 mars 2026
Avis spontané
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Réponse de Routebuddy

Thank you for your great feedback! We’re so happy to hear that RouteBuddy has helped you feel more comfortable with the test routes. We’re always looking to improve and appreciate your suggestions for more detailed info on each test centre’s route. Thanks for recommending us, and we’ll keep working to make it even better!

Noté 1 sur 5 étoiles

Scammers

This company is a joke

9 mars 2026
Avis spontané
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Réponse de Routebuddy

We noticed your account is based in the United States, while RouteBuddy is a UK-only app designed for learners preparing for UK driving tests and is not available in the US. Because of this, it’s possible this review may relate to a different service and may not be a genuine RouteBuddy user review. If this was posted in error, please let us know. Our support team is available at support@newdriveprogramme.com

Noté 1 sur 5 étoiles

Worst route app

Worst route app. subscribed for a month and couldn’t use the app cos it says I need to start from the centre and when I did it kept redirecting back to the centre.
Loads of dead ends.

25 février 2026
Avis spontané
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Réponse de Routebuddy

Thank you for your feedback, and we’re sorry to hear about the issues you’ve encountered. RouteBuddy is designed to help learners practice real test routes with accurate, turn-by-turn navigation. The issue you described with redirection may be related to device settings, GPS permissions, or other technical factors, and we're here to help sort it out. Please reach out to us at support@newdriveprogramme.com, and we’ll work together to get everything running smoothly.

Noté 1 sur 5 étoiles

Don't waste your money

The activation pierced process is a joke and the routes are so out of date or is unreal.

AVOID AT ALL COSTS

24 janvier 2026
Avis spontané
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Réponse de Routebuddy

Thank you for your feedback. We’re sorry to hear that you didn’t have a positive experience. RouteBuddy is designed to provide up-to-date driving test routes, and we work hard to ensure the app offers accurate guidance. If you're experiencing issues with the activation or routes, please reach out to us at support@newdriveprogramme.com, and we’ll work to resolve this for you. We’re committed to improving the app and providing the best experience possible.

Noté 1 sur 5 étoiles

Slow app activation and routes out of date

I signed up via the web, £29.99 for 6 mths with promises of up to date DVSA routes. It took several emails to the support team to get my account activated 2 days later.
The routes for Worcester, UK are out of date - dead ends, industrial estate road changed and blocked, roundabout exit at the 5th exit when only 3 exits available and directions to enter a car park via a roundabout that was removed 3 years ago!
Overall not worth the money, routes are out of date and obviously the app relies on others adding to site.
I'd like a refund but customers support not helping.

2 novembre 2025
Avis spontané
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Réponse de Routebuddy

Thank you for your feedback. RouteBuddy works hard to provide accurate driving test route guidance used by many learners preparing for their tests. Road layouts and access points can sometimes change, which may occasionally affect navigation. We’d like to review the Worcester routes and your account activation with you. Please contact support@newdriveprogramme.com, and our team will assist.

Noté 1 sur 5 étoiles

SCAM SCAM SCAM

SCAM SCAM SCAM

they will intentionally take your money everytime, i cancelled the subscription and they said subscription cancelled successfully only for me to notice they had taken money out of my account three times. i have reported this to my bank and will be getting my money back.

27 septembre 2025
Avis spontané
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Réponse de Routebuddy

Thank you for your feedback. RouteBuddy does not intentionally charge users after a subscription has been cancelled. In most cases, subscriptions are managed directly through the app store, and billing can sometimes be linked to the store’s subscription settings. Please contact us at support@newdriveprogramme.com
so we can review your account and help resolve this.

Noté 1 sur 5 étoiles

Beware - very badly reviewed app

Just thought I'd drop a quick review as no-one else has flagged this company/app.
Made the mistake of giving them a month subscription before fully checking them out. It's only £12.99, so I thought worth it before my daughter's driving test in a couple of weeks.
However the email arrived to activate my account, and the link in it was flagged by Malwarebytes for Riskware. I didn't want to proceed futher, obviously, so have not been able to use it.
And then I checked out the app on the Play store, and it's got a 1 star rating from all the reviews. So consider that before you give this guy any money.

Incidentally the credit card charge came from a company called NEW DRIVER PROGRAMME LTD - and they are on Trustpilot. The reviews there are a mix of five star reviews eulogising about them, and one star reviews screaming Scam!

Come on Alan Baker and Benjamin Paul Robinson, if you're going to leave fake reviews on your own company, sprinkle in a few less than five star ones, otherwise it makes it so obvious that they're fake.

8 octobre 2025
Avis spontané
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Réponse de Routebuddy

Thank you for your feedback. We’d like to clarify that RouteBuddy and New Driver Programme Ltd are legitimate services used by many learner drivers preparing for their tests. Our activation emails and links are safe, though some security tools can occasionally flag new or unfamiliar links incorrectly.

We take reviews and feedback seriously and do not post fake reviews. If you have any concerns or would like us to check your account, please contact support@newdriveprogramme.com
and our team will be happy to assist.

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