Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have never received as many compliments on my fit as I do when I wear my Ruanua set! They really do hold up in extreme weather conditions too, I’ve been in -20c in Canada without feeling any chill... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Customer service was fantastic. I had placed my order on a Friday and Lisa reach out straight away to say there may be a delay in dispatch due to the weekend. Really impressed with the communication a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

No issues with Ruanua as a company, good to deal with. But was disappointed with the product ( ski leggings/trousers) for the price they’re more expensive than Poivré Blanc or Salomon which are bee es... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy ordering, prompt delivery and not to much packaging. Would love to see Male ski outfits Even my son wanted the furry hat, he promises to send photos of it skiing in various places

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Écrit par l'entreprise

Womenswear Ski Brand blending functionality with modern fashion forward designs. Founded by a former ski teacher and racer this range is designed to make women feel and perform to the best of their ability. Merging the athletic with the aesthetic.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing ski set

I can only recommend it. The ski set looks amazing, the material is high quality and I am very satisfied. I especially appreciate the fast delivery and help with ordering.

16 février 2026
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Réponse : Ruanua

Thank you so much for your order and your kind review Natalie. We really appreciate it and are delighted you are happy with your ski set and the service. Lots of love, Ruanua Team xx

Noté 5 sur 5 étoiles

Great brand, would recommend

Great service, quick shipping, accurate size guide and loved the ski trousers. Super comfortable, I have worn them on several trips and still in perfect condition - and very fun!

12 avril 2025
Avis spontané
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Réponse : Ruanua

Thank you for your order and review Sophia, we are so glad you love your ski trousers! Lots of love, Ruanua Team xx

Noté 5 sur 5 étoiles

Love the ski trousers

Fast shipping and very responsive team. I love the ski trousers I bought, comfortable and stretchy enough to let me ski and move with alot of ease, quality feels great as well.

11 janvier 2026
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Réponse : Ruanua

Thank you so much for the review Kristin, we are so glad you love your ski pants! Lots of love, Ruanua Team xx

Noté 5 sur 5 étoiles

Fab Salopettes

Really fun print, great technical spec, very comfortable

23 février 2026
Avis spontané
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Réponse : Ruanua

Thank you for your review and your order Gilly! We are so glads that you love it! Lots of love, Ruanua Team xx

Noté 5 sur 5 étoiles

Excellent Customer Service

Great customer service there was a slight issue in my order and the assistant named Lisa was very quick to respond and solved the issue promptly. Very happy with the product and the service. Would definitely recommend!

13 février 2026
Avis spontané
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Réponse : Ruanua

Thank you for your order and for the kind review Rosie, we are so happy you love it! Lots of love, Ruanua Team xx

Noté 5 sur 5 étoiles

Fantastic product

Easy ordering, prompt delivery and not to much packaging.
Would love to see Male ski outfits
Even my son wanted the furry hat, he promises to send photos of it skiing in various places

13 décembre 2025
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Réponse : Ruanua

We are so glad to hear Claire, thank you for the review! We have so many men who buy the faux fur bucket hats we are not surprised your son loves it!! Many thanks, Ruanua Team xx

Noté 5 sur 5 étoiles

Customer service was fantastic

Customer service was fantastic. I had placed my order on a Friday and Lisa reach out straight away to say there may be a delay in dispatch due to the weekend. Really impressed with the communication and the hat is so fab and can’t wait to wear on my upcoming ski trip !!

6 février 2026
Avis spontané
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Réponse : Ruanua

Thank you so much for the positive review Niamh! We are delighted you love the hat, thank you for choosing us! Many thanks, Ruanua Team xx

Noté 5 sur 5 étoiles

Compliments galore

I have never received as many compliments on my fit as I do when I wear my Ruanua set! They really do hold up in extreme weather conditions too, I’ve been in -20c in Canada without feeling any chill.

I have the slim leg red and pink trousers with the matching puffer jacket and I am already eyeing up the leopard print set!

19 janvier 2026
Avis spontané
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Réponse : Ruanua

Hi Olivia, we are so happy to hear that you get so many compliments and that your Ruanua set performed to your standards! Thank you for your review! Lots of love, Ruanua Team xx

Noté 5 sur 5 étoiles

Amazing ski set

Super pre ski present for my gf!.

6 février 2026
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Réponse : Ruanua

Hi Neal, thank you for buying this for your girlfriend! We hope she loves it! Lots of love, Ruanua Team x

Noté 5 sur 5 étoiles

I get so many compliments wearing this outfit

Have worn it on 2 ski holidays now and get so many compliments, delivery was fast as well

9 janvier 2026
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Réponse : Ruanua

Hi Erin, thank you so much for your review! We are so glad that you are happy with your order and delivery. Lots of love, Ruanua Team x

Noté 5 sur 5 étoiles

LOVE my ski trousers

LOVE my ski trousers. Great movement. Quality is exquisite

23 février 2026
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Réponse : Ruanua

Hi Melissa, thank you so much for your review! We are so glad that you love them. Lots of love, Ruanua Team x

Noté 1 sur 5 étoiles

Low quality at this price point

No issues with Ruanua as a company, good to deal with. But was disappointed with the product ( ski leggings/trousers) for the price they’re more expensive than Poivré Blanc or Salomon which are bee established brands and the quality of the material was very cheap and uncomfortable. They also look a really different fit to how they appear online.

12 février 2026
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Réponse : Ruanua

Hi Claire, we are so sorry you were not happy with our product and we are surprised to see this review as you visited us at the snow show in person. We see you ordered the black slim leg trouser, this is fleece lined bonded soft shell material, maybe you were expecting a different style of trouser? This is not cheap fabric. We are a small business so try our best to be competitive price wise in the market. Big companies achieve economies of scale and even that being said we are not more expensive than the ones listed. Salomon does not stock soft shell ski trousers but looking at their other styles we are cheaper than 7 out of 8 of their styles. Poivre Blanc we are £10 cheaper than their equivalent style. When starting we tried really hard to get our prices to be as competitive as possible because we wanted to keep our quality as high as possible even if it meant a smaller margin. We are so sorry that these trousers did not meet your standard and would love to chat about how we can improve the fit. Thank you for ordering off us and we will work hard to improve our product.

Noté 1 sur 5 étoiles

The package did not arrive on time

The package did not arrive on time

5 février 2026
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Réponse : Ruanua

Hi Joana, we are very sorry that this order did not arrive on time. We try our hardest to ship everything as fast as possible and realise we should have done better on this order. Thank you for the feedback and we will work hard to not let this happen again. Many thanks for your order and review. Ruanua Team x

Noté 5 sur 5 étoiles

I’m delighted with my new 2026 season…

I’m delighted with my new 2026 season ski gear! So unique, warm and very comfortable. As I am in between sizes I bought the pants in two sizes knowing I would be returning a pair. The return process was super easy for me as I could deliver my return personally rather than having to trek to the post office! An option to return to a shop like the Great Outdoors would be great..

10 janvier 2026
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Réponse : Ruanua

Thank you for the lovely review Jackie, we are so glad you love your new ski trousers. Many thanks, Ruanua Team xx

Noté 5 sur 5 étoiles

Arrived very quickly and super pleased…

Arrived very quickly and super pleased with the quality , fit and style . I am a size 8-10 and the small was perfect .
Thank you Ruanua .
Looking forward to wearing it skiing .

17 décembre 2025
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Réponse : Ruanua

Thank you so much for kind review Sarah, we are so happy that you love your pieces. Lots of love, Ruanua Team x

Noté 5 sur 5 étoiles

Great outfit

Love this ski set can’t wait to wear it.

1 décembre 2025
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Réponse : Ruanua

Hi Claire, thank you so much for your kind review. We are so glad you love your new set. Lots of love, Ruanua Team xx

Noté 5 sur 5 étoiles

Lovely

I love the Ski pants but I have an idea. Maybe put some holes for a belt onto the pants because maybe for someone with a slim waist it’s a little bit problematic..
But otherwise I’m really happy and can’t wait to shop more from your brand!!

3 novembre 2025
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Réponse : Ruanua

Hi Lisa, Thank you so much for your review. That is a great idea and something the team have discussed. While our waist is adjustable with the stretch back panel, belt loops could also help. Thank you and we will look into this. We are so happy that you like the brand, many thanks, Ruanua Team x

Noté 5 sur 5 étoiles

Love Ruanua

Love this brand - brilliant quality, fast shipping and overall excellent customer service

24 octobre 2025
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Réponse : Ruanua

Thank you so much for the review Amy, we are so glad that you love the brand and that you were happy with the service. Thank you for supporting us xx

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