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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fabulous mascara. Really didn’t think a small mascara brush would work. It’s amazing on my eye lashes . No clogging or getting stuck together . Just perfect

Noté 3 sur 5 étoiles

It was ok, I’ve used tubing mascaras before that have been more effective. This one coats every lash but if your lashes are fine it unfortunately does jack

Noté 5 sur 5 étoiles

I really like the small brush. I took the time to think before I decided which mascara to buy and the explanation for the small brush made sense to me. I have thin lashes and this makes it much easier... Voir plus

Noté 5 sur 5 étoiles

The tracking wasn’t showing up for my purchase. Contacted customer service who advised it seemed to have gone missing in the Royal Mail system and sent me a replacement. She advised if the original it... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits de beauté
  2. Grossiste en produits de beauté

Écrit par l'entreprise

Designed by an artist, made for you. Makeup Artist Ruby Hammer MBE has distilled her 35+ years in the beauty industry to create an award-winning range of makeup and accessories. Designed to simplify your routine, putting you in control of your beauty. “Abandon the rules. True beauty is not defined by age, colour, size or sex. Personality and self-confidence create individual beauty.” – Ruby Hammer MBE, Creative Director & Founder


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

272 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

It was ok

It was ok, I’ve used tubing mascaras before that have been more effective. This one coats every lash but if your lashes are fine it unfortunately does jack

30 mars 2026
Noté 5 sur 5 étoiles

Fabulous mascara

Fabulous mascara. Really didn’t think a small mascara brush would work.
It’s amazing on my eye lashes . No clogging or getting stuck together .
Just perfect

31 mars 2026
Noté 5 sur 5 étoiles

Love the mascara

Love the mascara, just wish it was a mascara wand only as I don’t use eyebrow part, which is a waste! Please bring out a mascara only wand! Thank you x

29 mars 2026
Noté 2 sur 5 étoiles

Sorry but this is not good for me made…

Sorry but this is not good for me made my eyelashes stick together I’m 70 and thought the little brush would work but unfortunately not and so hard to get off with eye makeup remover

25 mars 2026
Logo de rubyhammer.com

Réponse de rubyhammer.com

Hi Sue, Hopefully I can talk you through how to get the best from the product. Firstly the mascara is tubing rather than wax based so eye makeup remover won't remove it easily. However, if you use a little warm water and apply to the lashes it will slides off super easily. At 64 years old herself Ruby wanted an option that is easier on the eyes, no rubbing scrubbing or harsh formulas required. As for the lashes sticking together it could be down to applying too many layers, tubing formulas work best when applying one or two light coats to define and lengthen rather than volumise. The micro spiral wand can define even the sparsest of lashes, simply swipe up from the roots and wiggle through to the tips. If a second coat is required, apply whilst the first is still wet to ensure the ashes don't stick together. If you would like any other tips, tricks or recommendations please don't hesitate to reach out to a member of the team. Always happy to help.

Noté 5 sur 5 étoiles

I really like the small brush

I really like the small brush. I took the time to think before I decided which mascara to buy and the explanation for the small brush made sense to me. I have thin lashes and this makes it much easier to coat each lash without making a mess

30 mars 2026
Noté 5 sur 5 étoiles

Treat yourself to some gorgeous stuff!

I've ordered some lovely stuff from Ruby Hammer including lip serums which are gorgeous to wear and lovely colours. Ive also got eyeliner which is always fab and cheek colour, especially the red as it literally gives a natural rosy look which is amazing. Delivery is really quick as well.

27 février 2026
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service! I had to wait a little longer as my product was out of stock, but I was kept informed of progress which was great! The product is amazing (the brow and lash duo) and will repurchase asap to ensure I have an extra one at all time! Love it!

3 mars 2026
Noté 5 sur 5 étoiles

I've recently decided to up my make up…

I've recently decided to up my make up game, and came across the blusher/mascara/lipstick deal.
I'm so glad I bought it, the mascara is the best one I have ever used - just a single swipe had my lashes looking fab. The lipstick is incredibly moisturising and the colour is gorgeous, and a small amount of the blusher has me absolutely glowing.
I couldn't be happier!

3 mars 2026

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