Good service team .I have to say I was apprehensive about ordering from the this website having seen mixed reviews. However my experience with them was excellent. Due to a shipping error, the order wa... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered rug 2 weeks ago. Payed extra for faster delivery minus processing time. Rug is still processing. How long does processing actually take. They sure processed my payment pretty quick. Emailed th... Voir plus
L'entreprise a répondu
Worst company to deal with returns and refunds. No one ever answers the phone on the website and their branch office that they state is in California is not. Try to return an unacceptable item and it... Voir plus
The rug I purchased did not look. anything like the rug y’all advertised online it was very poor cheap quality an then y’all kept almost all of my refund when resolving the matter I will never make a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our products not only meet the quality requirements, but also give you a high aesthetic living space. With a wide range of designs and styles, our carpets are suitable for all decor styles and exude elegance and sophistication in every detail.
Coordonnées de contact
17224 S. Figueroa Street, Gardena, 90248, California, Etats-Unis
- 1 (866) 407-4334
- Support@rughere.com
- rughere.com
2,5
Bas
44 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I couldn't be happier with my new rug
I couldn't be happier with my new rug. It's a true work of art that radiates elegance. It has brought a new level of comfort and style to my home.
29 août 2023
Réponse de RugHere
I'm delighted to hear that your new rug has brought such joy and elevated the comfort and style of your home! It sounds like you've found a truly special piece that adds a touch of elegance.
If there's anything else you'd like to share or if you have any questions or concerns, please feel free to let me know. Your satisfaction is important to us!
We have dispatched a 20% discount code for your forthcoming orders to your email. Kindly check your inbox to retrieve the code. We anticipate the opportunity to serve you again in the future
was hesitant about buying a rug online
was hesitant about buying a rug online, but this purchase turned out to be fantastic. The rug arrived on time, and it's even more stunning in person. It truly ties the room together.
30 août 2023
Réponse de RugHere
I'm so pleased to hear that your online rug purchase turned out to be a fantastic experience! It's understandable to be hesitant, but I'm glad to know that the rug exceeded your expectations and arrived on time. It's even more rewarding to hear that it ties your room together so well.
If there's anything else you'd like to share or if you have any further questions or feedback, please don't hesitate to let me know. Enjoy your beautifully tied-together space!
We have dispatched a 20% discount code for your forthcoming orders to your email. Kindly check your inbox to retrieve the code. We anticipate the opportunity to serve you again in the future
What went wrong is how you packaged…
What went wrong is how you packaged this rug for shipment! Could you have folded it up any smaller and shove it in a small bag? No business should fold up a rug like you did to mine. It should have been shipped layed out flat so I don't have to try and remove all the creases you caused it. It's been lying flat and I've been doing my best to make it look presentable. Those creases will never smooth out. There are boxes the size of the rug which would have allowed it to not be folded up at all. I can promise you I'll never purchase another product from your company. The only thing I like is the product looks nice and would be perfect, if not for all the creases.
8 août 2023
Avis spontané
Réponse de RugHere
Sorry to hear this. We will try for orther package in future. Thank for your review. Hace a nice day
Love the rug and material
Love the rug and material! Great communication skills thru email, concerning orders.
4 août 2023
Avis spontané
Réponse de RugHere
Thank you so much for your wonderful feedback! We are delighted to hear that you love the rug and the material it's made of. Your satisfaction is our top priority, and we take pride in providing high-quality products that meet your expectations.
We are also glad to know that you had a positive experience with our communication skills through email. Clear and prompt communication is essential to us, and we are committed to keeping you informed and addressing any concerns you may have.
We have sent you a discount code for your next order in your email, as a thank you from us.
Once again, thank you for choosing our product and for your kind words. We truly appreciate your support and hope the rug continues to bring comfort and joy to your home. We look forward to serving you in the future
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.