Rugvista Avis 

168
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ “I’m extremely happy with this rug! The quality is excellent, and it looks even better in person than in the photos. The colors are vibrant, the material feels durable and soft underfoot, and... Voir plus

Noté 4 sur 5 étoiles

Loved the cross section of choice. Made me look at styles I wouldn't normally look at. When I found 2 similar rugs, with different names, I found it difficult to make out the difference in the pho... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Delighted with my choice of rug & size is perfect as it is hard to judge buying on line. It was for my bedroom so went half way under bed & lots of room all around the bed too. Jennifer

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve had a lovely experience ordering from rugvista! Fast shipping, great quality and very quick and reliable customer service. I had a return and it went super smoothly with no issues. Will definitel... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de tapis
  2. Magasin de tapis d'Orient

Écrit par l'entreprise

Rugvista — Helping People to a Home They Love. We founded Rugvista in 2005 with a clear mission and purpose: we help people to a home they love by making it simple and enjoyable for our customers to find the perfect rug. From the very beginning we have focused on offering high-quality rugs at fair prices while providing a seamless and convenient shopping experience. Today we are proud to be one of Europe’s leading online rug retailers serving customers across multiple countries. Our collection includes over 30,000 rugs ranging from traditional hand-knotted Oriental designs to modern machine-woven styles; each rug is carefully selected to ensure quality, durability and timeless design so our customers can feel confident in every purchase. We believe that shopping for a rug should be just as enjoyable as living with it: that is why we provide clear product information, detailed images and an intuitive online store. Reliable delivery across Europe, flexible return policies and friendly, responsive customer support make the shopping experience simple, safe and stress-free for every customer. Headquartered in Malmö, Sweden and operating across Europe, we combine Scandinavian design values with international craftsmanship and modern e-commerce solutions. Our team works every day to improve our services, expand our selection and inspire confident interior choices for every home. We are committed to building long-term relationships with our customers by providing high-quality products, excellent service and a shopping experience that is transparent, trustworthy and consistently enjoyable. At Rugvista we help our customers create spaces that feel personal, welcoming and beautiful—one rug at a time.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

168 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(168)

124 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Perfect for us

Timely delivery. I was kept up to date as to the status of my order. Love love love my new rug. It's perfect. Exactly what I wanted for my sitting room. Love the fact it hasn't a carpet type pile. Will be much easier to keep with a dog in the house 😊

19 août 2025
Noté 1 sur 5 étoiles

Failed to have return collected

Purchase straight forward and product arrived. However. despite several attempts I have failed to have the item collected to be returned. Frustrating. They use Fedx for Irish deliveries and despite organizing a collection time on two days It’s still not collected.

17 juin 2025
Logo de Rugvista

Réponse de Rugvista

Hi Noreen, 

Thank you for your feedback. We're truly sorry to hear about the difficulties you've experienced with the return process. This is certainly not the experience we want for our customers.

While we're glad your order arrived smoothly, we understand how frustrating it must be to arrange a return without success. We work with FedEx in Ireland, and while most returns go smoothly, delays can unfortunately occur.

We would love the opportunity to make this right. Please reach out to our customer service team at info@rugvista.com with your order number, and we'll do everything we can to assist you in organizing a successful collection.

Thank you again for your patience and understanding.

Noté 5 sur 5 étoiles

Great Service and Product

After having a failed delivery of a rug from Amazon, I went with Rugvista. Delighted with the service, great updates on delivery and love the rug.

5 juin 2025
Noté 5 sur 5 étoiles

I have never bought a rug before and I…5 Stars!

I have never bought a rug before and I spent ages looking for something suitable online. Rugvista website was really easy to navigate and I thought they had the best selection of rugs that I had seen. I had been worried about how I would return such large item if it didn’t suit but they offer a very good return service.

17 mai 2025
Noté 5 sur 5 étoiles

Simply perfect

The rug I ordered is just like in the photos, which is obviously helpful for online shopping. The quality and the price were good. Delivery was fast and I got regular updates on where my package is. I highly recommend both Rugvista and FedEx that they use for their deliveries.

22 avril 2025

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