Rumsey's Handmade Chocolates Avis 

345
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Chocolates arrived really quickly, beautifully packaged and with a hand written note. Each chocolate is a generous size and lovely, thick chocolate. A couple didn't quite deliver the hoped-for punch e... Voir plus

Noté 5 sur 5 étoiles

Well, for me these chocs are special occasions only, 'cos they ARE expensive ! But there's no doubt about the quality (wonderful full, rich flavours, decent size chocs, really fine appearance in the... Voir plus

Noté 4 sur 5 étoiles

We really love your products. I bought my son and his partner hot chocolate flakes as a small anniversay gift.. For me it's a great little service - I live abroad and can send him chocolate gifts vi... Voir plus

Noté 5 sur 5 étoiles

Reviews commented that the box was small so we were prepared. The box was small but that’s because there are no little plastic inserts taking up space. We bought eight chocolates each of which was ver... Voir plus

À propos de l'entreprise

  1. Artisan chocolatier
  2. Café servant des chocolats chauds
  3. Chocolatier

Écrit par l'entreprise

Award winning chocolatier. Visit chocolateries in Thame and Wendover to see chocolates being made or order chocolates online.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

345 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(345)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

These chocolates are unmatched…

These chocolates are unmatched globally. They're generously sized, consistently high in quality, and the flavors are delectable.Not only are the chocolates exquisite, but they also come in lovely packaging. The ordering and delivery were straightforward and swift, leaving me thoroughly impressed.

6 janvier 2026
Avis spontané
Noté 2 sur 5 étoiles

Disappointing experience today

Went into Rumseys Wendover this morning and ordered my usual which is a strawberry milkshake which is £5.95.
When it was bought to me it was in a takeaway plastic cup but I had specified I was eating in! I queried it as with a takeaway you don’t get the shortbread biscuit, the chocolates or the chocolate decoration normally on top of the glass. The girl informed me the dishwasher wasn’t working! That’s fine but why omit to bring the biscuit etc? This I queried and she grudgingly bought out a biscuit but not the choc so asked again for the chocolates. Feel it should automatically have been included as wasn’t my fault dishwasher broken. Otherwise should have been a lower price as a take away. Suppose banking on I didn’t know what was included in a normal milkshake in a glass. Normally have good experiences but really disappointed today :(

1 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Luxury Chocolate Caramel Easter Egg

I have ordered before from Rumsey`s and have never been disappointed
This time I ordered the Luxury Chocolate Caramel Easter Egg and was very pleased with it.The taste was delicious.I wish I could buy it all year round !

24 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

The best chocolates in the world

The best chocolates in the world. Generously sized, always top quality and delicious flavours

Beautiful chocolates and very nicely wrapped. The order and delivery process was easy and quick, overall very impressed.

13 octobre 2024
Avis spontané
Noté 2 sur 5 étoiles

Sitting in a kennel

I enjoyed the cake albeit the limited choice of gluten free on offer, but hey I'm used to that. It was very busy and it is noisy. There seems to be a trend for cafes welcoming dogs. In the cramped downstairs area were no less than 5 dogs, 3 at the table next to me, a large one behind me and another large one galumphed down the stairs, over excited and setting off a round of barking. The large one behind me tried to get at my cake and, one of the 3 next to me nudged at my arm. The whole area smelt of dog! Yet one of the women next to me called out to someone entering to shut the door. I did suggest it might be nice to keep it open as it was stifling in there. Absolutely ridiculous allowing all of those dogs into such a small area. Outrageous that we are all subject to the whims of dog owners. Unhygienic and way over the top. And I like dogs! I mentioned this to the waitress when I paid. She replied there was nothing she could do about it. Erm...a no dogs allowed notice would be good. This was unacceptable.

16 mai 2024
Avis spontané
Logo de Rumsey's Handmade Chocolates

Réponse de Rumsey's Handmade Chocolates

Thanks for the feedback and apologies you didn't enjoy your experience. As we get lots of walkers in the area we are keen to allow customers with dogs in, although 5 at one time is fairly unusual. Dogs are also not allowed upstairs in the chocolaterie, so there is always a dog free space that can be enjoyed. If you do decide to visit again I can highly recommend our pistachio macarons as one of our most popular gluten free options. Kate Rumsey

Noté 1 sur 5 étoiles

Dreadful Service

Visited Wendover cafe today for a treat. We found a seat easy as it wasn't very busy at all. When entering we weren't even acknowledged we found a table and sat down. There were no menu's on the table so we viewed the cakes on display. Still no acknowledgement by staff chatting and eating crisps! I then noticed the menu's at the counter so I took these back to the table.
We waited and waited to be served, nothing, so I assumed it was counter service only. I stood at the counter and eventually I called to the girls that were chatting behind the counter to ask to be served. Then, they acknowledged us and told us to sit down and they would come to take our order. Our cakes arrived but no cutlery. So I went back to the counter, to be informed that they were coming with our drinks. We waited looking at our cakes and ice cream unable to eat for a while then our drinks arrived with cutlery. We expected a better experience especially at the prices, bill was over £30 for 2 hot drinks (coffee and tea) and an juice and 3 slices of cake! -1 for service and atmosphere. I wouldn't recommend at all !

9 avril 2024
Avis spontané
Noté 3 sur 5 étoiles

Disappointed

So in terms of processing and delivery, there were no issues with my order. That said, for the price of my order I was pretty disappointed with the quality. I ordered a selection of chocolates, some caramel chocolate buttons and some mint hot chocolate as a Christmas treat. Some of the chocolates in the selection tasted a bit pasty as if it were a little old while others just weren't anything special. The mint hot chocolate was also far too intensely mint flavoured and wasn't pleasant at all. On the positives, the caramel buttons were nice and one of the chocolates that I'd selected was very good and had no taste/quality issue. If I'd paid £10 or even £20 I'd just chalk it up to experience, but I didn't expect to be so disappointed spending over £50...

20 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Delicous Chocolate Gingers

Excellent service and quick delivery, and the best Chocolate gingers we have had. So good in fact that i immediately ordered another box for my brother and his partner to enjoy.

5 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

HAND MADE DELIGHTS…

these fabulous tasting chocolates were a gift for my son for his birthday to be enjoyed with his wife and two sons as we live in Australia its great to find hand made chocolates in the UK.

3 octobre 2023
Noté 5 sur 5 étoiles

Yummy Chocolates

It was easy to order the chocolates you wanted and they all tasted brilliant - a bit different from other chocs with different flavours - I enjoyed them all but the Golden Caramel was yummy and my husband loved the Rum & Raisin - would definitely buy again and would recommend them to everyone.

26 septembre 2023
Noté 5 sur 5 étoiles

Best hot chocolate

Easy and clear website. Prompt posting in well presented packaging and best of all a more than delicious product. We have been on the hunt for some special hot chocolate and this will be such a pleasure to give(and keep some for ourselves)!

25 septembre 2023
Noté 5 sur 5 étoiles

Perfect retirement treat

Bought for a friend as a special retirement/birthday gift. She loved them and just wished she lived close enough to buy them and enjoy the coffee and whole experience.

10 septembre 2023

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus