Russell Dean Furniture Avis 

Great service from Mark H.
We ordered a suite last week
What we liked was the time given to choose with the great variety of fabrics. Free coffee and biscuits were appreciated as we made our decision. Mark clearly took us through the care procedures and was very thorough in all discussions. We have been informed of progress to date
I highly recommend Russell Dean
Thank you

We visited Russell Dean on 11th Oct to look for a kind size bed and 2 seater settee for a new holiday cottage we are developing.
Laura approached us and after listening to our needs was very informative directing us to several options. Her knowledge helped us to choose the right furnishings and she also advised us of the best "sale" items, plus cleaning and maintenance of the products.
We bought both items and were delighted with our service

We drove over to look at a new matress for our bed. We were greeted at the door and we were waylaid on the 1st floor looking at all the ranges of Sofas and chairs. I can't believe the choice on offer and the quality products. We Were helped by Ronan who has a vast knowledge of the products and fabrics available. It was a pleasure to be assisted by someone who really knew their products and was clearly very helpful. We took away some information and prices to consider. We then went up a floor and Ronan imparted his excellent knowledge on mattresses too. We purchased a matress and look forward to delivery. Ronan is a credit to the store and his helpfulness and knowledge is admirable.

We visited with the intention to buy two easy chairs for our new extension. We were kindly greeted by Laura and she was very helpful.
The store had lots to choose and good quality furniture. We purchased two chairs and also two 3 seater sofas. Looking forward to receiving them . A well set out store and certainly worth a visit , parking under cover with an elevator to the area we were visiting.

Laura was great and helpful totally recommend this company .. not the cheapest but quality ..

I visited the store some months ago wanting to purchase a couple of bean bags which were unfortunately out of stock. Laura took our details and promised that she would keep them in her locker and call us when they were back in stock. Lo and behold last week she called us to let us know that she had kept our details that the bean bags were back in stock. I was suprised that she had kept the details for so long and had remembered her promise to call us. We really feel that this really exceeded our expectations and thank Laura for keeping her promise to us

Visited the story back in July looking for a sofa snd possible a mattress, Right from the moment we entered the store we were welcomed without being hassled, we couldn’t decide against 2 sofas so we slept on it and returned the next day, we were greeted by Mark H who we had spoken to at length the day before and Luckily the sofas were still available, we ended up purchasing 2 sofas and a cuddle chair, Mark gave us a demo on how to get the best out of the sofas, and provided all the information we needed , we mentioned purchasing a mattress so he took us upstairs and handed us to Samantha who was lovely and a king size bed was also purchased, very impressed with the service both Mark and Samantha went above and beyond to make sure we were happy, the delivery service was also fantastic. Thank you for making the experience personal , absolutely love our purchases

We had some issues with with company supplying our sofa but Alan and the team at Russell Dean were on it and sorted everything. I recommend using Russell Dean as you just get a quality service throughout your purchasing experience. Thank you to the Russell Dean team.

we visited Russell Deans searching for a new leather suit after visiting a large number of furniture stores and was a bit dismayed after over powering sales staff ,no knowledge, and false priceing.We had shopped at Russell Deans when in Northowram a number of years ago and my parents we’re always happy. So we headed back to the store in Mytholmroyd, it was a joy to find no overbearing staff and a fantastic range of leather suits at realistic prices.After find what we was interested in Samantha came to see if we needed any more information on the suit we had picked and nothing was too much trouble we left with all the information we needed and leather samples of the colours we picked. Returned a week later happy to place our order.

Super business. Laura was very knowledgeable and efficient at dealing with our many queries.

Samantha was really helpful and patient helping us to buy the right sized sofa in the choice of fabric that we wanted. A first rate service, fully explained how to care for it and also explained the delivery service too. Excellent

Sales people and quality furniture
Samantha at the Mytholmroyd store was extremely helpful and made the purchase easy

Ronan was friendly, polite & helpful. He was knowledgeable about his products & after sales service too.

Samantha advised us on our sofa , she was extremely helpful and went the extra mile to explain how it works and how to keep it clean , also how we could keep it looking its best for many years to come, she was extremely helpful and friendly, I would definitely go back to this store in the future, it’s beautifully presented and easily accessible with plenty of parking

Great service from Troy. He was extremely helpful and patient and made the whole experience of choosing our new sofas most enjoyable! Thanks Troy.

We were served by Ronan, who was knowledgeable and patient. He did well considering it was close to closing time and he had not been working at the store very long. He found out all we needed to know to make a substantial purchase. Just waiting for delivery.

Above and Beyond
The help, advice and patience was amazing. We were looking for a leather sofa/armchair and lift and rise chair, the choices were brilliant and Mark's knowledge and customer care was top notch. Our shopping expedition was successful and we look forward to receiving our new furniture.

Great service from the team at Russell Dean. Mark helped us order the sofa and then change the colour! Samantha supported us in the early stages. Great service all round.

Great experience shopping @ RD as always

Big thanks to Ronan and the team for sharing their knowledge , who knew trying to buy a bed would be so hard 😂👍

Laura really looked after us - knowledgable about options and helped us decide. Not at all pushy, but really supportive. Lovely people to deal with :)