Banner for R Woodfall Opticians - East Dulwich

R Woodfall Opticians - East Dulwich Avis 

193
TrustScore 5 sur 5

4,8

46 Lordship Lane, East Dulwich, E22 8HJ London, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I asked for an appointment, and got one an hour later. When I arrived I went straight in without waiting. The optician was pleasant and professional.

Noté 5 sur 5 étoiles

The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff at RW are always polite and very welcoming. The optician shows compassion and empathy, and is ever ready to answer your queries. I've tried some of the larger wellknown opticians in the pas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service here is exceptional. I went for an appointment just this week and Annie was absolutely fantastic. She did the best most comprehensive eye test ihe ever had and I can’t thank her enough. Me... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Centre d'ophtalmologie
  2. Audiologiste
  3. Fournisseur de lentilles de contact
  4. Service d'aide médicale d'urgence
  5. Grossiste en lunettes
  6. Magasin de lunettes de soleil

À propos de R Woodfall Opticians - East Dulwich

Écrit par l'entreprise

Welcome to the R Woodfall Group of independent family owned Opticians

We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.

We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.

Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.

We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.

Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.

We pride ourselves on the expert and friendly service we offer at each of our six branches.

The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.

Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.

As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.


Coordonnées de contact

  • 46 Lordship Lane, East Dulwich, E22 8HJ, London, Royaume-Uni

  • 020 8299 6622

4,8

Excellent

TrustScore 5 sur 5

193 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(193)

715 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I asked for an appointment

I asked for an appointment, and got one an hour later. When I arrived I went straight in without waiting. The optician was pleasant and professional.

13 juillet 2026
Noté 5 sur 5 étoiles

Friendly and patient with clients

You get seen in good time, and the staff are very helpful.

17 juillet 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you for your kind review! We're so pleased to hear that you found our team friendly, patient, and helpful. It's great to know you were seen promptly and had a positive experience. We really appreciate your feedback and look forward to seeing you again.

Noté 5 sur 5 étoiles

Highly recommend Woodfall

The staff are all helpful and friendly and the optometrist is wonderful - thorough, reassuring, explains everything and I have total confidence in them.

3 juillet 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you so much for your wonderful recommendation! We're delighted to hear that you had such a positive experience with our team. It's especially rewarding to know you felt well cared for and that your optometrist was thorough, reassuring, and took the time to explain everything clearly. Your confidence in us means a great deal, and we look forward to welcoming you back to Woodfalls in the future.

Noté 5 sur 5 étoiles

Would recommend this opticians

Very helpfull staff
Excellent service

17 juillet 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you for your lovely review and recommendation! We're delighted to hear that you found our staff helpful and experienced excellent service. Your kind words mean a great deal to our team, and we look forward to welcoming you back again in the future.

Noté 4 sur 5 étoiles

Optician was excellent

Optician was excellent, Dispensary and reception. However I am still waiting for my spectacle to arrive. This is now going to onto 3 weeks.

22 juin 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you for your lovely review!

We're so pleased to hear you found our team friendly and welcoming. We believe in providing honest, professional advice without any pressure, so it's great to know you appreciated our approach.

Thank you for your support, and we look forward to seeing you again soon.

Noté 5 sur 5 étoiles

The staff are all professional and…

The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions.
At no time did I feel pressured into spending on unnecessary products.
When I left I did ask staff about the RayBan META spectacles and was given the opportunity to hear about and see how they work.

18 juin 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you for your thoughtful feedback. We're delighted to hear that you found all our staff professional and kind across reception, fitting, and optometry, and that your eye conditions were carefully and thoroughly reviewed. It's also great to know you felt no pressure when considering products, and had the opportunity to explore the Ray-Ban Meta spectacles in a relaxed and informative way.

We really appreciate your comments and look forward to welcoming you again in the future.

Noté 5 sur 5 étoiles

Happy customer

As ever, the appointment was managed efficiently and courteously. Excellent practitioner and friendly staff team.

10 juin 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you for your lovely feedback. We're delighted to hear that your appointment was, once again, managed efficiently and courteously.

It's wonderful to know that you found our practitioner excellent and our team friendly and welcoming. Providing a professional, caring, and positive experience for every visit is something we take great pride in.

Thank you for your continued support, and we look forward to seeing you again soon!

The R Woodfall Team 👓✨

Noté 5 sur 5 étoiles

Very welcoming environment with good…

Very welcoming environment with good staffs ready to help everyone accordingly

18 juin 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you for your lovely feedback. We're so pleased to hear that you found our practice to be a welcoming environment and that our team were ready to help and support everyone who visits us.

Providing friendly, personalised care and making every patient feel comfortable is at the heart of what we do, so your kind words mean a great deal to us.

Thank you for your support, and we look forward to welcoming you again soon.

Noté 5 sur 5 étoiles

Friendly staff and are really good with…

Friendly staff and are really good with my child.

28 mai 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you for your wonderful feedback. We're delighted to hear that you and your child had a positive experience with our team. Making children feel comfortable and confident during their visit is something we take great pride in, so it's lovely to know our staff helped make the experience a good one. We appreciate your kind words and look forward to welcoming you and your family again in the future

Noté 5 sur 5 étoiles

My family and I have used them for…

My family and I have used them for years. Very friendly staff and lovely surroundings

11 juin 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you for your lovely feedback and for trusting us with your family's eye care over the years. We're delighted to hear that you've consistently found our team friendly and that you enjoy the welcoming atmosphere of our practice. Your continued support means a great deal to us, and we look forward to caring for you and your family for many years to come

Noté 5 sur 5 étoiles

Optometrist always very skilled and…

Optometrist always very skilled and excellent manner and communication skills.

26 mai 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you for your lovely feedback. We’re delighted to hear that you value the optometrist’s skill and clear communication, as well as their excellent manner. Providing thorough, professional care while ensuring everything is explained clearly is something we take great pride in. Your comments are very much appreciated by the whole team.

Noté 5 sur 5 étoiles

The service here is exceptional

The service here is exceptional. I went for an appointment just this week and Annie was absolutely fantastic. She did the best most comprehensive eye test ihe ever had and I can’t thank her enough. Meanwhile Sana who works there has always been fantastic and really makes sure you get the glasses that are right for you. She’s so kind and helpful. This is the place to go for glasses.

26 mai 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you for your wonderful feedback. We’re delighted to hear that you received such an exceptional level of service and a truly comprehensive eye examination. It’s especially lovely to know Annie made such a fantastic impression during your appointment, and that her thoroughness was so appreciated.

We’re also really pleased to hear your kind comments about Samar and the care and attention she gives when helping you choose the right glasses. We will make sure your comments are shared with them both, as feedback like this means a great deal to the team.

Thank you again for your recommendation and support.

Noté 5 sur 5 étoiles

I was treated with kindness and understanding,helpfulness.

I get everything out of this appointment.

12 mai 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you for your lovely feedback. We’re so pleased to hear that you felt treated with kindness, understanding, and helpfulness throughout your appointment. It’s wonderful to know you feel you get everything you need from your visits with us — we really appreciate your support.

Noté 5 sur 5 étoiles

The Optician was very friendly3

The Optician was very friendly, she explaining what she was doing, and asking me if I had any questions, through the examination.

30 avril 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you for your feedback. We’re delighted to hear that the optician was friendly and took the time to explain each step of the examination, as well as checking in to answer your questions. Clear communication and patient reassurance are very important to us.

We really appreciate your comments and look forward to seeing you again.

Noté 5 sur 5 étoiles

Lovely staff

Lovely staff, great communication. Fab eye test for my 5 year old, they're great with kids. Thank you!

12 mai 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you for your lovely feedback. We’re delighted to hear that you found our staff welcoming and communication clear, and that your 5-year-old had such a positive eye test experience. It’s especially great to know our team made them feel comfortable—paediatric eye care is something we take real pride in.

We really appreciate your kind words and look forward to seeing you again.

Noté 5 sur 5 étoiles

Really nice and professional staff

Really nice and professional staff, good range of glasses to choose from.

5 mai 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you for your lovely feedback. We’re so pleased to hear you found our team friendly and professional, and that you enjoyed the range of glasses available. We appreciate your support and look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Nice servis

Nice servis
quick help
Any time we come is exelent
Sam very helpfull
All team great
Hello from Bus Driver😜🚎🚎🚎

7 mai 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you for your wonderful feedback!

We're delighted to hear that you always receive quick help and excellent service whenever you visit us.

Sam will be especially pleased to know that you found her so helpful, and we'll be sure to pass on your kind words to the whole team.

A big hello back to our favourite bus driver! 😜🚎 Thank you for your continued support—we look forward to seeing you again soon. 😊

Noté 5 sur 5 étoiles

Very friendly and professional service…

Very friendly and professional service from beginning to end. Can’t recommend them enough. Very attentive and addressed all my concerns. Thank you 🙏

25 avril 2026
Logo de R Woodfall Opticians - East Dulwich

Réponse de R Woodfall Opticians - East Dulwich

Thank you so much for your kind words! We’re really glad to hear you had a positive experience from start to finish. It means a lot to know that you felt well taken care of and that all your concerns were addressed. We truly appreciate your recommendation and look forward to helping you again in the future 🙏

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus