SAAR CO - Men's Jewellery Avis 49

TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant customer service. Extremely high quality goods that I've purchased. I purchased a gold chain and bracelet over 12mths ago and they are both still in great condition. My gold chain never c... Voir plus

Noté 5 sur 5 étoiles

Transacting with SAAR CO couldn't be easier. Their website is easy to navigate, processing the payment is simple, they're true to their word with dispatch and, my delivery was packed nice and carefull... Voir plus

Noté 1 sur 5 étoiles

Dissapointed with the quality of my engraved necklace, one side is shiny, the other side is dull - very cheap looking. Wasnt initially what i beleived i had ordered as and beleive the websi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I absolutely love the pieces I’ve ordered from SAAR CO! They arrived in gorgeous packaging and the quality was exactly what I was looking for in men’s wear. I’ve worn my gold chain for almost 4 months... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

49 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Noté 1 sur 5 étoiles

Poor quality material

Purchased the Philip bracelet for my husband in April & a month later the piece of metal are already scratched. He only wears it on occasions. I paid over $90 for it. When I showed picture of it to company on couple of times saying this is wear & tear not covered by warranty with no offer of compensation. Very disappointing experience not only with product but also service. Writing review for future customers

22 mai 2025
Avis spontané
Logo de SAAR CO - Men's Jewellery

Réponse de SAAR CO - Men's Jewellery

Hi Imelda,

Thank you for your feedback.

We’re sorry to hear you’re disappointed, though we’d like to clarify a few important points. Your order was placed nearly three months ago and the item was not received in a damaged condition. The marks you’ve shown are scratches and considered standard wear and tear- something that naturally occurs over time with any metal jewellery, including solid gold, sterling silver, titanium or in this case- stainless steel.

Our team responded to your emails multiple times and clearly explained that this type of cosmetic wear is not covered under our warranty, as outlined in our policy.

We understand this may not have been the response you were hoping for, but we do our best to be honest and transparent with all customers. While we understand the frustration, this is not a fault of the product, but rather a natural result of wearing metal jewellery.

We appreciate you sharing your experience and hope this adds helpful context for others.

Kind regards,
Saar- Owner

Noté 5 sur 5 étoiles

omg when I tell you I love it 😻

omg when I tell you I love it, i love itt 😍😍
I’ve ordered from them twice alreadyy!! I did an engraving and also purchased a gold chain, both were good quality. Very very happy with the customer services!! They were happy to exchange items, offer refund, and include extra bits of chain to increase the length beauxse the standard size didn’t fit. They went very patient with me and answered all my questions in a friendly manner. 10/10 recommend!! Next gift idea I’m going to order from here again!

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Extremely impressed!!

Our Lucas Set order arrived today.
I only ordered on Monday night!!
That was incredible!!
It looks exactly as expected and packaged beautifully.
A very impressive experience.
We cannot wait to give it to our son for his birthday.

19 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Josh and Alonzo jewelry

I picked up the Josh and Alonzo pieces from SAAR , and they’re honestly next level. The quality is unreal, solid, stylish, and feels premium. Shipping was quick, and the whole experience was seamless. Highly recommend!

7 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

My Mum got me some pearls as a Christmas present and I never wanted to take them off, unfortunately due to external influence the necklace was damaged. I contacted SARR in regards to repair or replacement and they were super easy to deal with and replaced the necklace at no cost.

28 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely phenomenal quality

I bought this as a promise necklace for my boy & he never takes it off. It’s durable for work, showers & sweat. If u have a partner that sweats a lot SAARCO is perf as it doesn’t stain or irritate ! He loves loves loves so much ! I got it engraved with our initials which is subtle and just enough!

14 février 2025
Avis spontané
Noté 5 sur 5 étoiles

10/10 in every aspect

Transacting with SAAR CO couldn't be easier. Their website is easy to navigate, processing the payment is simple, they're true to their word with dispatch and, my delivery was packed nice and carefully. The only hard thing about this business, is deciding which piece you want to buy! I highly recommend purchasing from here :)

5 février 2025
Avis spontané
Noté 3 sur 5 étoiles

Products are beautiful

Products are beautiful, sent promptly and in nice packaging.

Bought quite a thin chain that broke, but the customer service team was fast, responsive and fair in their responses and solution. Providing another chain as replacement that was thicker.

They are trust worthy in this aspect, and the products don't seem to tarnish and are waterproof !

30 décembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Necklace with pendant - issue

Bought a necklace with a pendant - needed it to be hypoallergenic which works great. However the problem is that the necklace twists in place looking unsightly quite often and I would have to untangle everytime, this is likely because either the chain is not heavy enough, or the pendant is not heave enough, or both. So I am quite disappointed as I wanted to use this everyday and paid a considerable amount.

8 novembre 2024
Avis spontané
Logo de SAAR CO - Men's Jewellery

Réponse de SAAR CO - Men's Jewellery

Hi Vanessa, thank you for sharing your feedback and for choosing SAAR CO. We’re glad to hear the hypoallergenic quality is working well for you. We're sorry, though, that the chain and pendant haven’t met your expectations in terms of weight and usability.

We’re always looking to improve, and your feedback is really valuable to us. We'd love to discuss options that might better suit your needs for everyday wear or explore ways to make your current piece more comfortable. Please reach out to our customer support team at saarco.com.au, and we’ll be more than happy to assist. Thank you again for helping us improve!

Noté 5 sur 5 étoiles

Will buy again!

I absolutely love the pieces I’ve ordered from SAAR CO! They arrived in gorgeous packaging and the quality was exactly what I was looking for in men’s wear. I’ve worn my gold chain for almost 4 months without taking it off and it’s still in perfect condition. Will definitely be ordering again!

1 juin 2024
Avis spontané
Noté 4 sur 5 étoiles

The customer service is great!

The customer service is amazing!
Overall I wasn’t a fan of the quality of the product I purchased, but was still left as a happy customer after chatting with the customer service team. Super speedy replies & help to get my refund. Trustworthy company!

25 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Top quality and service !!

Top quality and service !!
Price/quality is really good. Wearing a. Bracelet continuously since more than a year now(shower/swimming etc no problems so far). service and delivery was top as well. Strongly recommanded as i m concerned !!

21 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I don’t normally write reviews but…

I don’t normally write reviews but as soon as I received my purchase I just had to.
The quality of these products is just SO good compared to other eCommerce jewellery brands I’ve bought from. The delivery was quick and the comms were easy to follow. Will definitely be purchasing again!

3 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Still With Me A Year Later

I've had my SAAR jewellery for almost a year now and it's still with me. Hasn't tarnished or left any green skin despite wearing it multiple times a week.
Great brand and product all around

28 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

terrible product and quality but good customer service

SAAR despite having good customer service the actual products are garbage. Paying upwards of $80 for a single silver bracelt you would hope they are of high quality and durability. However My orginal bracelt broke within a day, SAAR were kind enough to send a replacement but that replacement broke after two days. The business has very good customer relations however the real issue is the durability and quality of their products.

6 octobre 2024
Avis spontané
Logo de SAAR CO - Men's Jewellery

Réponse de SAAR CO - Men's Jewellery

Hi Vidun,

Thank you for sharing your experience with us, and we sincerely apologise for the inconvenience you’ve faced with our bracelets. We take your feedback very seriously, as quality and durability are key pillars of our brand. It's disappointing to hear that the products did not meet your expectations, and we completely understand how frustrating this must have been.

We're grateful for your kind words about our customer service, but we know that product performance is just as important. Please rest assured that we will investigate this issue thoroughly, as this isn't reflective of the quality we strive to deliver. We will be reaching out to you directly to offer a replacement.

Once again, we deeply apologise for any trouble caused and appreciate your feedback as it helps us improve. Thank you for giving us the opportunity to make things right.

Noté 5 sur 5 étoiles

I love it!!

I’ve been buying from them for years, the materials are very high quality, the service is excellent and I’m very satisfied and recommend it to everyone! They have the most beautiful jewelry ever♥️

13 août 2024
Avis spontané
Logo de SAAR CO - Men's Jewellery

Réponse de SAAR CO - Men's Jewellery

Thank you so much!

Noté 5 sur 5 étoiles

Like the nice clean design.

Like the nice clean design.
Very good materials.
Very nice package.
Recommend.

5 septembre 2024
Avis spontané
Logo de SAAR CO - Men's Jewellery

Réponse de SAAR CO - Men's Jewellery

Thank you so much for your kind words :)

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