Saas Labs Avis 4

My review refers to the service not to the employment. We've been a customer of SaasLab for JustCall AI project. AI voice assistant did not work as intended from the technical side, created communication delays confusing both end users and inside support team. With months of back and forth with very lazy reactions on the SaasLab side and lots of pushing required on our side, we came to the point that we had to cancel the service and requested a refund - the provider was not able to correct the technical issue. The request was sent mid February. Initially SaasLab asked for a management meeting to find the resolution, which we did hold. They came entirely unprepared and suggested to explain our issue from the very beginning. Then they requested another meeting and got a refusal to waste our time further. And at that point they simply disappeared and stopped responding to our inquiries. Very bad, very unprofessional, and I would certainly advise everyone NOT to work with this company.

The sales management is based in India, but trying to run an Australian team with big cultural and language barrier. It's not worth the time to be interviewing for roles in this company.

During the two rounds of interviews, the hiring manager and sales manager (both who are based in India) had no idea what they were looking for or how much they were willing to offer compensation.

I'm really overwhelmed by the vision of SaaS Labs Inc. Surely, this is place is must for those who're more concerned about: The products, employees, vision, management and the CEO.

Awesome company, where every employee works as if its their own firm. This company believes in creating product out of passion and profit out of problem-solving ideas.

Work environment is sincere but not serious. If you are looking for a place, where you learn, earn and grow at a rapid pace, SaaS Labs is the name.