Placed an order for 2 x 10kg bags of adult food and 1 x 10kg bag of puppy food. Took 5 days to arrive and there was no puppy food in box. Emailed immediately and was told the 10kg bags were out of sto... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fantastic product and really good prices! We have not looked back since changing. Our dobermann Bear absolutely loves it❤️ What a great idea being able to purchase a sample pack too so you are sure it... Voir plus
We have the Darf puppy cold pressed food for our Bernese Mountain Dog puppy. Loves it and us thriving on it. It was recommended by a nutritionist as we wanted something close to raw, without being raw... Voir plus
L'entreprise a répondu
Ordered Sunday and delivered (free delivery) on Tuesday. One of the few suppliers of Darf Dog Food - very reasonably priced. Have previously contacted them via e mail and they have always responded... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Sabre Pet Food
Écrit par l'entreprise
🐾 Exclusive premium pet food brands in the UK
🐾 Natural, high-meat nutrition for dogs & cats
🐾 Fast delivery and savings with Subscribe & Save Service
Sabre Pet Food is a UK pet food supplier of exclusive European pet food brands, including premium brands such as Alpha Spirit, Ydolo & DARF.
We work directly with leading manufacturers to bring unique, high-quality pet foods to the UK that you won’t find anywhere else. Our carefully selected ranges focus on natural ingredients, high meat content, and balanced nutrition, helping pets enjoy a diet inspired by their natural feeding instincts.
From nutrient-rich dry food to products designed around raw-inspired nutrition, everything we supply is chosen to support pets’ health, energy, and wellbeing.
Alongside exceptional products, Sabre Pet Food is proud to provide friendly and reliable customer support.
Our team is available via phone on 0800 229 4010, by email at customerservices@sabrepetfood.co.uk, and through our live chat via our website www.sabrepetfood.co.uk.
Our team is available Monday to Friday, 9am - 5pm (excluding bank holidays). Our opening hours may vary during busy periods such as Christmas.
Sabre Pet Food is part of the TruNet Group, an international group dedicated to bringing innovative products to markets around the world.
Coordonnées de contact
Sabre Pet Food, TruNet House, Ivanhoe Business Park, LE65 2UZ, Ashby-De-La-Zouch, Royaume-Uni
- 0800 229 4010
- customerservices@sabrepetfood.co.uk
- sabrepetfood.co.uk
Save up to 10% off & FREE UK delivery*
4,6
Excellent
174 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant delivery driver lifted the…
Brilliant delivery driver lifted the heavy box through the door for me very nice man
30 juin 2026
Réponse de Sabre Pet Food
Hi Jemma, Thank you for your lovely review!
We're delighted to hear that your delivery driver went the extra mile to help by bringing the heavy box through your door!
Thank you for taking the time to share your experience, and we hope you enjoy your order!
Kind regards, Team Sabre 🐾
Super fast delivery
Super fast delivery
Great communication with customer service as I had a query.
29 juin 2026
Réponse de Sabre Pet Food
Hi Jane, Thank you for your lovely review!
We're delighted to hear that you were happy with our super-fast delivery and that our customer service team was able to answer your query.
We always aim to provide friendly, helpful support alongside a smooth ordering experience.
Thank you for taking the time to share your feedback. We really appreciate your support!
Kind regards, Team Sabre 🐾
They offer free generous sample which…
They offer free generous sample which is very helpful for my fussy dog. After 5 days testing that her gut is completely take it and she likes it, we ordered 20kg.
30 juin 2026
Réponse de Sabre Pet Food
Hey Cynthia,
Thank you for your wonderful review!
We're delighted to hear that our free sample helped you find the right food for your fussy dog before committing to a larger bag.
That's exactly why we offer the service – to give owners confidence that the food is both well tolerated and enjoyed.
It's fantastic to know that after five days your dog's tummy had settled well and she loved it enough for you to order a 20kg bag.
We hope she continues to enjoy every meal!
Kind regards, Team Sabre 🐾
Réponse de Sabre Pet Food
Hey Cheryl, Thank you for your wonderful review!
We're delighted to hear that you appreciate the quality of our ingredients, our sensible pricing, and our fast delivery service.
Providing premium pet food at great value, backed by reliable service, is exactly what we strive for.
Thank you for your support, and we look forward to serving you again soon.
Kind regards, Team Sabre 🐾
Thank you Stephanie at Saber
After having severe delays in my first shipment, Saber pet food more than made up for the issues I encountered by sending me a next day delivery on my next order.
Thank you guys especially you Stephanie.
Look forward to ordering my next shipment with you guys.
29 juin 2026
Réponse de Sabre Pet Food
Hey, Thank you so much for your wonderful review!
We're really pleased we were able to put things right following the delays with your first order. Providing excellent customer service is incredibly important to us, so it's great to hear that your next delivery restored your confidence.
Stephanie will be especially delighted to read your kind words – we'll be sure to pass them on!
Thank you for giving us the opportunity to make things right, and we look forward to looking after you again with your next order.
Kind regards, Team Sabre 🐾
I have finally found a dog food that…
I have finally found a dog food that she just can’t wait to get stuck into
29 juin 2026
Réponse de Sabre Pet Food
Hey, Thank you for your lovely review!
We're absolutely delighted to hear that you've finally found a dog food that your girl can't wait to tuck into! There's nothing better than seeing a dog excited for mealtimes, and we're so pleased we've been able to help.
Thank you for choosing Sabre Pet Food and for taking the time to share your experience.
Kind regards, Team Sabre 🐾
I can’t fault your system
I can’t fault your system, what ever the process of from me ordering to Freddy (the lab) getting his foot two days later is next to nothing else I order on the net.
Don’t ever drop these standards
29 juin 2026
Réponse de Sabre Pet Food
Hey Mark & Alice, Thank you so much for your fantastic review!
We're delighted to hear that you've had such a great experience with our ordering and delivery service.
We'll continue working hard to deliver the same high level of service every time :)
Please give Freddy a fuss from all of us, and thank you for your continued support!
Kind regards, Team Sabre 🐾
First class
First class from start to end. Ordered a sample and then a 20kg pack of Darf dog food. My rescue loves it. The delivery was quick and efficient. Highly recommend.
29 juin 2026
Réponse de Sabre Pet Food
Hi Jean, Thank you so much for your wonderful review!
We're delighted to hear that your experience was first class from start to finish. It's great to know that our sample service helped you choose the right food before moving on to a 20kg bag, and even better to hear that your rescue dog loves the Darf food!
We're also pleased that your delivery was quick and efficient. Thank you for your recommendation and for choosing Sabre Pet Food!
Kind regards, Team Sabre 🐾
Darf complete puppy food
Extremely quick delivery and the food is fantastic my puppies stools have never been so firm
29 juin 2026
Réponse de Sabre Pet Food
Hi Thomas, Thank you for your fantastic review!
We're delighted to hear that your puppy is enjoying the Darf Complete Puppy Food and that you've noticed such a positive difference - it's wonderful to hear your little one is thriving.
We're also pleased that your order arrived so quickly. Thank you for taking the time to share your experience.
Kind regards, Team Sabre 🐾
Réponse de Sabre Pet Food
Hi Paul, Thank you for your great review!
We're delighted to hear that you've been pleased with the quality of our food, our fast delivery, and the value for money we offer. Providing premium pet food at a fair price, backed by reliable service, is exactly what we aim to do.
Thank you for your support, and we look forward to serving you again soon.
Kind regards, Team Sabre 🐾
My dogs love the food
My dogs love the food, the service is great and delivery is on time.
26 juin 2026
Réponse de Sabre Pet Food
Hi Jeanette, thank you for your wonderful review!
We're delighted to hear that your dogs love the food and that you've been happy with both our service and on-time delivery.
Thank you for your support and for taking the time to share your experience.
Kind regards, Team Sabre 🐾
Réponse de Sabre Pet Food
Hey Annabelle, Thank you for your review!
We're delighted to hear that your order was delivered quickly and smoothly. Providing a fast, reliable service is something we pride ourselves on, so it's great to know we met your expectations.
Thank you for choosing Sabre Pet Food.
Kind regards, Team Sabre 🐾
So very easy yo change your order if…
So very easy yo change your order if you suddenly find you’re running out abd speedy ordering service
25 juin 2026
Réponse de Sabre Pet Food
Hey Carol, Thank you for your lovely review!
We're so pleased to hear that you've found it easy to make changes to your order when needed and that you're happy with our speedy service. We know plans can change, so we aim to make managing your orders as simple and hassle-free as possible.
Thank you for your support, and we look forward to serving you again soon.
Kind regards, Team Sabre 🐾
Great product and service
I purchase food for my Rottie Freya every few weeks from Sabre.
She is very healthy and her coat is shining.
The website is simple to use the food arrives on time or early and its great quality.
When i have called them directly all staff are professional friendly and knowledgeable. I will definitely continue to purchase from Sabre ..
10 mars 2026
Réponse de Sabre Pet Food
Hey Vicki, Thank you so much for your fantastic review!
We're delighted to hear that Freya is thriving on our food and that she's healthy with a beautiful shiny coat. There's nothing better than knowing our products are making such a positive difference.
It's also wonderful to hear that you've found our website easy to use, your orders arrive on time, and that our team have been professional, friendly, and knowledgeable whenever you've been in touch. We'll be sure to share your kind words with everyone.
Thank you for your continued support. We look forward to keeping Freya happy and healthy for many more meals to come!
Kind regards, Team Sabre 🐾
Réponse de Sabre Pet Food
Hey Samantha, Thank you for your review!
We're delighted to hear that you're enjoying our dog food.
Thank you for your support, and we hope to continue keeping your dog(s) happy and healthy!
Kind regards, Team Sabre 🐾
every cat I tried to give it to refused it. no free sample for cats
Cat didn't even try it.
Can't get a free cat sample which is bogus.
Tried it on a few neighbour cats and no one will eat it.
we buy premium foods.
Best guess is the high pork content. Now I have worse than the adverts I have a WHOLE bag I cant use.
20 juin 2026
Avis spontané
Réponse de Sabre Pet Food
Hi Nichola,
Thank you for taking the time to share your feedback. We're sorry to hear that this particular recipe wasn't a hit with your cats. We completely understand that cats can be incredibly selective, and unfortunately even premium-quality foods won't suit every pet's individual taste.
We were disappointed to see this review before we had the opportunity to respond to your email. As your enquiry was received over the weekend, our team replied as soon as we returned, investigated your concerns have offered to send an alternative flavour free of charge as a gesture of goodwill, which we're pleased you accepted.
We also appreciate your comments regarding cat food samples. We are currently introducing sample packs across our cat food range to help customers trial recipes before purchasing a full-sized bag.
While we're sorry this recipe wasn't suitable for your cats, we do hope your cats enjoy the alternative recipe.
Kind regards, Team Sabre 🐾
Very open about the really good ingredients. Good for the fussy boys.
As promised I am happy to let you know that my sons puppy spud loves the darf puppy food. He finishes his food all at once where he used to graze the same as buddy my 3 year old labrador. Two fussy boys are getting food they love now. Thank you.
L
18 juin 2026
Avis spontané
Réponse de Sabre Pet Food
Hi Geraldine, Thank you for your wonderful review! We’re so pleased to hear that both Spud and Buddy are loving their DARF food from us here at Sabre Pet Food! 😊
Thank you for taking the time to come back and share this update. We really appreciate your support and thank you for choosing Sabre Pet Food!
Kind regards, Team Sabre 🐾
Quick and easy
Easy to order/change subscription, order arrived extremely quickly, especially with free delivery
28 mai 2026
Réponse de Sabre Pet Food
Hey Kade, Thank you for your lovely review! We’re so pleased to hear you found it easy to order and manage your subscription, and that your order arrived so quickly 😊
We really appreciate your support and thank you for choosing Sabre Pet Food.
Kind regards, Team Sabre 🐾
good experience
good prices!
very fast delivery!
i did have one issue regarding the sample not being delivered but upon contacting found out the samples come from a different warehouse and are shipped separately - on a whole would absolutely recommend.
12 juin 2026
Avis spontané
Réponse de Sabre Pet Food
Hey Amy, Thank you for your lovely review! We’re so pleased to hear you’ve had a good experience with us and were happy with our prices and fast delivery 😊
We're also glad our team was able to clarify things for you regarding samples and managed to get everything resolved!
Thank you for your recommendation, it really means a lot to us.
We really appreciate your support and thank you for choosing Sabre Pet Food!
Kind regards, Team Sabre 🐾
Réponse de Sabre Pet Food
Thank you for your lovely review! We’re so pleased to hear you were happy with the very prompt delivery 😊
We really appreciate your support and thank you for choosing Sabre Pet Food!
Kind regards, Team Sabre 🐾
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.