Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Trainer made it very easy to understand, explained everything clearly and the reason behind everything.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great way of keeping all the information in one place. Simple to use Some of the training isn't relevant to the education sector (ie. does a cookery teacher need to know the temperature food sho... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been using Smartlog now for approx. 5 yrs with both V4 and now V5. I used V4 in a Primary School environment, however I'm now using V5 to manage the H&S in a Grade 1 listed Scheduled Monument. It... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We have merged with a College who already used Smartlog and so adopted it. Find it really good to use for compliance training, risk assessments, work place inspections and storage of all Health and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Sécurité et santé au travail
  2. Consultant
  3. Consultant en protection contre les incendies
  4. Entreprise de logiciels

Écrit par l'entreprise

Safesmart is a health & safety compliance management and consultancy company known primarily for Smartlog - a cloud-based fire and health & safety compliance management software for business organisations and non-profit institutions.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

35 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(35)

7 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent trainer

Trainer made it very easy to understand, explained everything clearly and the reason behind everything.

17 avril 2026
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Réponse de Safesmart

Thank you very much for your review, we are glad you found our First Aid course and trainer helpful!

Noté 5 sur 5 étoiles

training

easy to follow, just the right level for trainees to gain good knowledge across different fields.

10 novembre 2025
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Réponse de Safesmart

Hi Ali,
Thank you very much for your review; we are glad you found the First Aid training course helpful and useful!

Noté 5 sur 5 étoiles

First Aid at Work

The course was well presented with good practicals and refreshers throughout.

10 novembre 2025
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Réponse de Safesmart

Thank you very much for your review, we are glad you found our First Aid at Work course useful!

Noté 5 sur 5 étoiles

FABULOUS SUPPORT

KNOWLEDGE OF STAFF AND THE SUPPORT AVAILABLE JUANITA IS AMAZING IN HER RESPONSE TIMES

21 octobre 2025
Avis spontané
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Réponse de Safesmart

Hi Beverley,
Thank you for your great review; Juanita is amazing – we are truly glad to have her in our team!

Noté 1 sur 5 étoiles

Shop about for ELearing

Shop about for ELearing, their offering is dismale compared to other dedicated e.Learning platforms.
I have had poor reviews from my clients who I supply e.Learning from SmartLog, a high percentage are requesting refunds and I am stuck with a 3 year contract.

10 août 2025
Avis spontané
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Réponse de Safesmart

Hi Ian,
We are very sorry that this has been your experience, however we are continually improving our eLearning catalogue, and have also recently partnered with elearning specialists iHasco, with their library of 200+ courses now available on Smartlog.

Please contact us on customerservices@safesmart.co.uk so we can show you all of Smartlog's latest additions and improvements.

Noté 5 sur 5 étoiles

Great company

Great company to work for, a great work environment, and most importantly, a group of good people.

24 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great training software.

24 août 2020
Avis spontané
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Réponse de Safesmart

Hi Martin,
Thank you for your positive review; we are very pleased that you find Smartlog helpful.

Noté 5 sur 5 étoiles

The system is easy to use and helps…

The system is easy to use and helps keep us up to date with our Health and Safety checks.
We can adapt the checks carried out to make it bespoke.

14 juillet 2020
Avis spontané
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Réponse de Safesmart

Hi Caroline,
Thank you for your positive review; we are very pleased that you find Smartlog helpful.

Noté 1 sur 5 étoiles

Do not sign up to smartlog unless you like being woken at 4.50 every morning

I hate having to be a user of this product that sees no problem with sending out 2 emails in a row at 4.52 in the morning. I normally leave my notifications on my email to be as responsive as possible to my staff but I now have to change the way I work. I asked to be emailed inside work hours or to be taken off the email list. Nothing was done they clearly could not care less about mine or my staffs wellbeing.

6 juillet 2020
Avis spontané
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Réponse de Safesmart

Hi Nicky,
Might you send us your details to customerservices@safesmart.co.uk or submit a support request within Smartlog, and our team will be happy to contact your system administrator regarding your email notifications.

Noté 5 sur 5 étoiles

Good service

9 juin 2020
Avis spontané
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Réponse de Safesmart

Hi Frank,
Thank you for your positive review!

Noté 5 sur 5 étoiles

The system is very easy to use and the…

The system is very easy to use and the CPD training is very good for staff.

5 juin 2020
Avis spontané
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Réponse de Safesmart

Hi Jim,
Thank you for your review. We are glad that you find Smartlog and its training useful.

Noté 4 sur 5 étoiles

Great to collate info

Great way of keeping all the information in one place. Simple to use

Some of the training isn't relevant to the education sector (ie. does a cookery teacher need to know the temperature food should be stored at in a servery or which colour board to use for fish?) but on the whole, good training.

Excellent customer service

3 juin 2020
Avis spontané
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Réponse de Safesmart

Hi Rebecca, thank you for your review; and we are pleased that you find our customer service excellent!

Noté 5 sur 5 étoiles

Quick response and resolution of any…

Quick response and resolution of any minor problems Staff very responsive to questions, overall excellent company.

15 avril 2020
Avis spontané
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Réponse de Safesmart

Hi David,
Thank you for your review. We are glad that Smartlog is helpful to you & your organisation, and we are very proud of our customer service!

Noté 3 sur 5 étoiles

The final question asks what you should…

The final question asks what you should do first with a customer who is dissatisfied, you have given the answer as apologise. I selected listen which according to the course is correct, "Listen, apologise, solve, thank" but my response was marked incorrect.

14 avril 2020
Avis spontané
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Réponse de Safesmart

Hi Christine,
Thank you for your course feedback. Might you be able to send us a direct email to feedback@safesmart.co.uk with the exact name of the training course you are referring to? This is so that our assessors can review the aforementioned question and its answers.

Noté 5 sur 5 étoiles

The system is great easy to use and the…

The system is great easy to use and the response times for any amendments or issues from the help desk are excellent

19 mars 2020
Avis spontané
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Réponse de Safesmart

Hi Rosemary
Thank you for your review, and we are very pleased that Smartlog is helpful to you and your Trust.

Noté 5 sur 5 étoiles

It is a very efficient service..

11 février 2020
Avis spontané
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Réponse de Safesmart

Hi Ali,
Thank you for your review. We are glad that Smartlog is helpful to you and your organisation.

Noté 1 sur 5 étoiles

Safesmart upgrade

Safesmart was a brilliant system prior to its upgrade. The new system is of no use to us. However if the old system or an identical upgrade was availablewe would return to usig it

21 janvier 2020
Avis spontané
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Réponse de Safesmart

Hi Cate Lou,
Thank you for your review. We are sorry to hear that you do not find Smartlog 5 as useful as SL4; however we have just added Asset Management to the new system amongst many other improvements. If you would like a free demo of these additions, please send us an email/website request or give us a call.

Noté 5 sur 5 étoiles

Easy to use

Easy to use, convenient place to store all compliance and set reminders for renewals.

An excellent programme to use.

6 décembre 2019
Avis spontané
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Réponse de Safesmart

Hi Matt,
Thank you for your review. We are glad that Smartlog is helpful to you and your organisation.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus