Saffron Outdoor Living offer an incredible service and would definitely recommend them. Each member of staff from start to finish have been so helpful and professional. We will definitely contact the... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The 2 fitters arrived on time. Very efficient and polite. Consulted us on placing etc. Fitted the awning and showed us how to use it. Explained everything very clearly. Left site clean and tidy. A... Voir plus
L'entreprise a répondu
Exemplary service and very pleased with the result! This company are a pleasure to deal with - they turned up on time, were friendly and courteous and did a thorough and highly professional job of ser... Voir plus
Saffron fiited our awning last summer. We had an issue with it and the supplier wasn't very helpful. They were expecting us to climb up ladders at 75 and 77 years old to adjust the awning. I called Sa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Saffron Outdoor Living (formerly Saffron Shutters & Awnings) is your local expert in premium outdoor solutions, specialising in plantation shutters, awnings, balustrades, composite decking, fencing, verandas, and louvred roofs. We offer high-quality products like the Oakio commercial range, designed for both residential and commercial spaces. At our showroom, we create tailored solutions that blend durability, aesthetics, and functionality. With expert installations and outstanding customer service, Saffron Outdoor Living is your trusted choice for transforming outdoor spaces with style and quality.
Coordonnées de contact
Unit 1a, 20 Rookwood Way, CB9 8PB, Haverhill, Royaume-Uni
- 01799 615000
- sales@saffronol.com
- saffronol.com
4,7
Excellent
24 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Saffron Outdoor Living Excellent Customer Service
Saffron Outdoor Living offer an incredible service and would definitely recommend them. Each member of staff from start to finish have been so helpful and professional. We will definitely contact them again in the future!
6 juillet 2026
Avis spontané
We are really chuffed
We are really chuffed, that Saffron Awnings came up trumps and converted our Manual Cranked Primrose Awning, to be a electric motored one, the team did a super job, very professional and when they left you wouldn't think they have been, thats how clean and tidy they were.
23 juin 2026
Avis spontané
Réponse de Saffron Outdoor Living
Thank you so much for your wonderful review. We’re absolutely delighted that we were able to convert your manual Primrose awning to a fully motorised system and that you’re so pleased with the result.
It’s fantastic to hear that the team did such a professional job and left everything clean and tidy when the work was completed. We take great pride in both the quality of our installations and ensuring our customers’ homes are treated with the utmost respect.
Thank you for choosing Saffron Outdoor Living and for taking the time to share your experience. We really appreciate your kind words and hope you enjoy the convenience of your newly motorised awning for many years to come.
Excellent customer service!
Excellent customer service!
Excellent service from start to finish. Great communication throughout, friendly customer support, and very competitive pricing. Highly recommend and would happily use them again.
18 juin 2026
Avis spontané
Réponse de Saffron Outdoor Living
Thank you so much for your wonderful review. We’re delighted to hear that you were pleased with our service from start to finish.
Providing excellent communication, friendly customer support, and great value is something we strive for every day, so it’s fantastic to know that this was reflected in your experience.
We truly appreciate your recommendation and your kind words. Thank you for choosing Saffron Outdoor Living, and we would be delighted to assist you again in the future.
Exemplary service
Exemplary service and very pleased with the result! This company are a pleasure to deal with - they turned up on time, were friendly and courteous and did a thorough and highly professional job of servicing our canopy. Their communication before the visit was excellent and friendly and it really is hard to fault their all-round service! Highly recommended!
12 juin 2026
Avis spontané
Réponse de Saffron Outdoor Living
Thank you for your review and for taking the time to share your feedback. We’re delighted to hear that you found our team efficient.
We really appreciate your support and are pleased that you had a positive experience with Saffron Outdoor Living. Thank you again for choosing us.
Intelligent punctual polite fitters
Intelligent punctual polite fitters who work quickly .
Do not be put off by emails that have no personal sign off instead a photograph !
4 juin 2026
Avis spontané
Réponse de Saffron Outdoor Living
Thank you for your review and kind comments about our fitting team. We’re pleased to hear that you found them intelligent, punctual, polite, and efficient — we’ll be sure to pass your feedback on to them.
We also appreciate your feedback regarding our emails, as customer comments are always valuable in helping us improve every aspect of our service.
Thank you again for choosing Saffron Outdoor Living and for taking the time to share your experience.
Fantastic service from Saffron Outdoor…
Fantastic service from Saffron Outdoor Living, the motor on our 20 year old awning broke and they were extremely friendly and helpful. A motor was sourced and fitted within the week. Bryony at the office was very helpful and responded quickly to find a resolution to the problem and Dave the engineer attended site, very tidy workmanship and tested the awning leaving us with peace of mind and a working awning. I can wholeheartedly recommend this company.
4 juin 2026
Avis spontané
Exceptional level of service
I have been extremely happy with Saffron Outdoor Living. Every interaction with staff has been positive and I genuinely believe they went above and beyond to accommodate our needs. The installation team deserve a special mention - friendly, professional and competent.
Overall, the level of service we received was exceptional and I wouldn't hesitate for a moment to recommend Saffron Outdoor Living.
2 juin 2026
Avis spontané
Réponse de Saffron Outdoor Living
Thank you so much for your kind and thoughtful review Darren. We’re absolutely delighted to hear that you’ve been so happy with your experience with Saffron Outdoor Living.
It’s wonderful to know that every interaction with our team has been positive and that you felt we went above and beyond to meet your needs. We’ll be sure to pass on your lovely comments to our installation team as well, they will really appreciate the special mention.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Thank you again for choosing us.
A professional company from first visit…
A professional company from first visit to showroom explained the various options clearly and price points for them. Arranged site survey and quotation all set out very clearly.
Ordered and delivery and installation Arranged.
Installation very professional demo of the workings and advice as to maintenance. All packaging cleared and patio swept.
Thoughly recommend the product and the service.
29 mai 2026
Avis spontané
Réponse de Saffron Outdoor Living
Thank you so much for your detailed and thoughtful review. We’re delighted to hear that you had such a positive experience from your initial visit to our showroom right through to installation.
It’s great to know that our team were able to clearly explain the options and pricing, and that everything from the survey to the final fitting was well organised and straightforward. We’re especially pleased that the installation, demonstration, and care advice met your expectations, and that everything was left clean and tidy for you.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Enjoy your new product, and thank you again for choosing us.
Fantastic customer service
Fantastic customer service. Gave great maintenance advice from a proper expert and didn't even charge. Massively appreciated, and thoroughly impressed with the instant, expert knowledge.
9 mai 2026
Avis spontané
First class service from a family run company
Good reliable first class companey who offers a first class service second to none. To find a good helpful company that goes the extra mile is rare in this day and age . Keep up the good work folks and good luck in the future best regards P/S.
11 mai 2026
Avis spontané
Electric awning winder
Excellent communication. Quick fitting, great product, great fitter. Very happy 😁
18 avril 2026
Avis spontané
Réponse de Saffron Outdoor Living
Thank you very much for your lovely feedback 😊 We’re delighted to hear you were happy with the communication, the product, and the fitting process. It’s great to know everything went smoothly and that our fitter made a good impression. Thank you again for choosing Saffron Outdoor Living, we really appreciate your kind words.
Superb service from initial enquiry to installation.
Superb service from initial enquiry, through site visit/estimate, then order. Anticipated time frame for supply and potential installation was spot on and installation completed efficiently with a minimum of fuss, maximum efficiency and no mess. Can't speak highly enough of all Saffron Outdoor Living staff that dealt with us through the whole process - office and site. Awning looks good and works a treat as well !
16 avril 2026
Avis spontané
Réponse de Saffron Outdoor Living
Thank you so much for taking the time to leave such a kind and detailed review. We’re really pleased to hear that you were happy with the service from your initial enquiry right through to installation. It’s great to know the timescales met your expectations and that the installation was completed smoothly and efficiently. The team will be delighted to hear your comments, both in the office and on site. We’re also really pleased you’re happy with how the awning looks and performs. Thank you again for choosing Saffron Outdoor Living - it was a pleasure working with you. Many thanks from all at the Saffron Outdoor Living Team.
Excellent service
The 2 fitters arrived on time. Very efficient and polite. Consulted us on placing etc. Fitted the awning and showed us how to use it. Explained everything very clearly. Left site clean and tidy. Also the office staff were incredibly helpful (Beth) when ordering, great choice of products on line. 0Reasonable pricing.
2 avril 2026
Avis spontané
Réponse de Saffron Outdoor Living
Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear everything went smoothly from start to finish.
It’s great to know the installation team looked after you on the day, kept everything tidy, and made sure you were confident using your new awning before they left. That’s exactly the standard we aim for.
I’ll also pass your kind comments on to Beth, she’ll be delighted to hear them. We’re glad you found the ordering process straightforward and enjoyed the range of options available.
Thank you again for choosing us, we hope you enjoy your awning for many years to come. If you ever need anything in the future, we’re always here to help.
Saffron fiited our awning last summer
Saffron fiited our awning last summer. We had an issue with it and the supplier wasn't very helpful. They were expecting us to climb up ladders at 75 and 77 years old to adjust the awning. I called Saffron for support and they were able to liase with the supplier who eventually agreed to pay Saffron to remedy the situation. Saffron came to the rescue and sorted it out in seconds. 5 Stars!!!
2 mars 2026
Avis spontané
Réponse de Saffron Outdoor Living
Thank you so much for taking the time to leave us such a lovely review. We're really pleased we could help get the issue resolved for you.
We completely understand how frustrating situations like that can be, and we certainly wouldn’t expect anyone to be climbing ladders to make adjustments themselves. We're glad we were able to step in, speak with the supplier on your behalf, and get everything sorted quickly for you.
It means a lot to us that you reached out, and we’re always here if you ever need any help or advice in the future. Enjoy your awning and thank you again for the 5⭐ review!
Unusual enquiry met with very helpful response
What a great and professional attitude from the staff here - particularly Beth - my unusual enquiry and subsequent order was dealt with in a brilliant "finding bespoke solutions manner" - the actual order value was tiny but this is a company that knows good customer service is recognised both in recommendation and probable future business
9 février 2026
Avis spontané
What a lovely company to deal with from…
What a lovely company to deal with from the measuring up and quote stage to choosing colours and actual fitment. Lovely products and lovely, friendly, courteous, skilled staff. Happy to recommend.
20 novembre 2025
Avis spontané
Réponse de Saffron Outdoor Living
Thank you so much, Vivien, for your lovely review and for taking the time to share your experience with us. We’re delighted to hear that you felt well looked after from the initial measuring stage right through to installation.
Our team will be thrilled to know their friendliness, courtesy, and attention to detail made a positive impression. It means a lot to us.
We truly appreciate your recommendation and are so pleased you’re happy with your new product. If you ever need anything in the future, we’re always here to help.
Thank you again for choosing Saffron Outdoor Living! 💛
All the works were done efficently and…
All the works were done efficently and on schedule GREAT JOB guys.
Fitters were polite and informative.
Thank You
24 octobre 2025
Avis spontané
Réponse de Saffron Outdoor Living
Thank you so much for your kind words and 5⭐ review! We’re delighted to hear that everything went smoothly and on schedule, and that our fitters left such a positive impression. Your feedback means a lot to the whole team. We really appreciate you choosing Saffron Outdoor Living and hope you enjoy your new installation for many years to come!
Most helpful
Most helpful, courteous and cheerful, who sounded like nothing was too much bother. She didn't cover my area but she strongly recommended someone who did and I am in contact with them.
9 septembre 2025
Avis spontané
Réponse de Saffron Outdoor Living
Thank you so much for your kind words! We’re delighted to hear that our team was able to assist you, even if we couldn’t cover your area directly. We always aim to be as helpful as possible, and it’s great to know our recommendation has put you in touch with the right people. Wishing you all the best with your project, and please don’t hesitate to reach out if we can help in the future.
Top Notch Service!!
Once again, an excellent experience!
We had our German electric canopies/sunshades fitted around 4 years ago and it was one of the best things we have done.
SOL came today to clean and service them.
Friendly, efficient and knowledgeable.
Great job chaps!
I strongly recommend this company.
7 août 2025
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.