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Lisez les avis des autres

Noté 5 sur 5 étoiles

Since writing this review I have found the exact same dress (with the same photos) on Shein for $32. Very disappointed. My dress took 4 weeks to arrive but this was over the Christmas period so is u... Voir plus

Noté 5 sur 5 étoiles

Communication is excellent. I placed my order and a little while later received an email explaining that there had been some issue at the warehouse and that orders were delayed, but would be fulfilled... Voir plus

Noté 1 sur 5 étoiles

Ordered a dress which i thought by website was coming from Australia. On doing further research (unfortunately after I had already ordered), it was getting shipped from China. A month on and it still... Voir plus

Noté 1 sur 5 étoiles

Ordered a dress over 2 weeks ago and according to tracking info it has not even even shipped yet. Sent 2 emails requesting ETA of delivery and have not received any response. Terrible customer servic... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

55 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,3

Tous les avis

(55)

55 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Lovely product

Lovely product. The only concern was the lack of communication from the company with regard to tracking. The only information I could find was that the order was dispatched from China.

14 février 2026
Avis spontané
Noté 4 sur 5 étoiles

Purchase

So, I ordered 2 dresses. The brown one is good and I am happy with it. The other dress is not the same style or material that I ordered. It is totally different and when I looked at it, I thought to myself, this is not what I ordered. I was disappointed because I really liked the material of the one I ordered, but got another design completely.

30 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid all costs

Avoid all costs. Took ages to be sent. They claimed it was a fire at their warehouse and but the items were coming from a China warehouse.
Almost a month later I got the dresses. One was wrong item. The lady was " oh so lovely" 😒She said she will contact the warehouse for a replacement. Another month later they stopped responding and ghosted me. Please don't buy from this company. They had two Facebooks Salt & coast and Salt and Coast which they deleted.

12 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

DONT BUY FROM SALT & COAST

DONT BUY FROM SALT & COAST
I would do 0 stars if i could.
Ordered a size 20 dress, it came in about a month.
Far too small. More like a 16. No labels so I'm not sure how they know what size it is.
I've emailed many times and messaged. No response I just want to change it.
So I've wasted nearly $100.
Never again.

1 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Disgusting contact took weeks to…

Disgusting contact took weeks to arrive.
Sent wrong item not even my size emailed several times with no reply.
Lodged a dispute with PayPal I have to send wrong item sent back at my cost for a refund. $33 to China not an Australian company as advertised.
So looks like I’m out of pockets total rip off

1 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM!!! AVOID!!

SCAM!!!! Avoid this company! As with the other reviewers, 5 week wait for items that were cheap, no tags, wrong colour, over sized and came from China. No communication for to organise a refund. The dresses can also be purchased on shien for a quarter of the price. Disgusting!

27 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS STORE!

DO NOT BUY FROM THIS STORE!! I placed my order then a week later received an automated email saying there had been a fire at their factory 3 weeks prior (well before I placed my order, but this was not disclosed.) I was happy to wait the additional time while the factory was up and running. Recieved no updates on my order until I sent several emails. Order finally arrived 2 months later and the dress I ordered was not only the wrong size, it had no sleeves. I have sent several emails including a photo of the incorrect item, asking for the address to send the incorrect item back to obtain a refund and have been ghosted. So no response and no refund on a faulty, unwearable item. A waste of my time and money.

24 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Very poor ordered 4 weeks ago still no…

Very poor ordered 4 weeks ago still no confirmation of payment or arrival time, tried msg them but was ignored
found the same dresses on a cheap sight selling for less then half the price. Very disappointing, and disgusting service

23 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Disappointing

The postage was very slow, and even though the dresses were nice, the first time they were washed they shrunk. NO answer from the company even after several emails. NOT HAPPY!!

7 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

No confirmation after payment and no refund.

No confirmation after payment. Commutation with them through messenger regarding how long shipping was taking. Ended up requesting a refund. Was told to send the dress to another waiting customer and to email shipping and tracking info to recieve my refund. I did that and have received no communication since. I have emailed, messaged and pisted on their fb page which they saw and deleted yet still dud not communicate. They effectively been paid twice for the one dress including me paying the shipping to the next customer.

21 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolutely disgraceful company

Absolutely disgraceful company. 6 weeks to arrive to receive a dress that looked little like the photo. Cheap fabric, poor fit. Tried to organise exchange or refund and they tried to get me to send it to another customer (at my expense). Now ghosting me! AVOID!!!

23 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Buyer beware

Ordered a dress which i thought by website was coming from Australia. On doing further research (unfortunately after I had already ordered), it was getting shipped from China. A month on and it still hadn't arrived so I contacted PayPal and thankfully got my money back.

15 décembre 2025
Avis spontané

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