I thought they were a great company back around 2000. They sure have disappointed me recently. Compare their prices with other livestock e-commerce sites. SWF is exceptionally high. This is no... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered a Dwarf Flame Angelfish, Blonde Naso Tang, Royal Gramma, and a Male Melanurus wrasse. Picked them up at the prearranged fed ex hold location the next morning. My new arrivals came very well... Voir plus
You ship fish in tiny tiny bags and they simply suffocate by the time they arrive. This happened twice and is simply cruel! You may have saved a few dollars on shipping but you’re ruining the hobby fo... Voir plus
Fourty years of fresh water and marine aquariums has taken me to many suppliers, some good and others were a rip off but dealing with the folks at Saltwaterfish.com has been exceptional. Great qualit... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.
Coordonnées de contact
1551 US Hwy 1, #650891, 32960, Vero Beach
- 772-462-0203
- support@saltwaterfish.com
- saltwaterfish.com
2,9
Moyen
5 k avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fish again are not comming on time and…
Fish again are not comming on time and will most likely be dead they are 3 days late
26 juin 2022
Réponse de Saltwaterfish.com
Thank you for your review! We are incredibly sorry for the FedEx delay and losses. It looks like our customer service department took care of you in regards to this issue by promptly setting up a replacement order. Please reach out to us if you need further assistance.
They're amazing
They're amazing. Lost one of my poor fish days after arrives. Just spazed up and died the poor thing. They gave a full refund for that fish. Which of course I used to get another fish. Customer care 100%
23 juin 2022
Great Service
I've ordered several fish from them. Always speedy service. I have only had one fish die on me after receiving it. Customer service was great. Provided me with store credit within hours. Will continue to do business with them!
22 juin 2022
Great transaction very smooth so far
21 juin 2022
good people.
21 juin 2022
Such a great place to buy fishes
Such a great place to buy fishes. They keep you in the loop the entire process with email and tracking.
Bonus is a 15 day guarantee!
20 juin 2022
Best customer service ever!
I placed an order for several saltwater fish that need specific attention to quarantine and acclimation. An hour or so after placing the order I received word that I had to go out of town for an extended period of time. SaltwaterFish.com graciously delayed my order to accommodate my circumstances! Best customer service ever!
20 juin 2022
I ordered from them several times
I ordered from them several times they usually have the best prices best guarantee and beautiful marine life very professional company they will answer any question you have I will definitely be buying from them again
20 juin 2022
1 out of the Damsels is DOA
1 out of the Damsels is DOA. Sent a pic asap. They ask me to go to the website fill out a form then the form doesn’t work properly, etc etc…
Too difficult, seems like they try to make it difficult! Many places refund ASAP once they receive the pic.
17 juin 2022
Réponse de Saltwaterfish.com
Thank you for the feedback. Our guarantee states that you must submit the photo via the link in your account to activate our guarantee. Please reach out to our customer service by chat, phone, or email and we can help you get it submitted. Refunds are usually issued immediately once the claim is submitted.
Very professional and responsive.
17 juin 2022
This is my second order with them and…
This is my second order with them and all my fish came alive and well. They immediately refunded me for FedEx delays and on my previous order I had one DOA that they immediately credited me for top notch customer service on the chat
15 juin 2022
Fish arrived alive and well
Fish arrived alive and well. So did the corals. And the articles were as described (size and color)
15 juin 2022
Always excellent product
Always excellent product, quick, and keeps you up to date on shipping.
14 juin 2022
Skeptical about buying a fish online
I was skeptical about buying a live fish online, the order was fulfilled and shipped overnight within hours, to no fault of saltwaterfish.com, Fedex delayed the shipment, when I reached out to see if this was okay, the representative said they will contact Fedex and ensure it will arrive the next day at no charge to me. Sure enough, the next morning my fish arrived alive and well! The packaging was done with extreme care and the Mandarins were just as I ordered on the site. I will for sure use them again and would recommend them to anyone else in the hobby!
12 juin 2022
Best selection of in stock inventory
I found after researching that Saltwater fish.com has the best in stock selection and always has some kind of bonus.
12 juin 2022
Website was easy to navigate and prices…
Website was easy to navigate and prices were reasonable! Received them on time! One was doa but it’s to be expected sometimes other than that rest was happy and healthy.
11 juin 2022
This is such a great company
This is such a great company. They are so caring and helpful. My orders go through Memphis and there have been a couple of weather delays. The customer service team lets me know of the delay and what to do when the shipment arrives. And I think they are just as sad when one doesn’t make it. Very good company.
11 juin 2022
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.