Sandersons UK Estate Agents Avis 

The service from Head Office is disappointing recently but Neil Pennell restores my faith in the company. He is reliable, does what he says he will [unlike Head Office customer service] and gives an excellent service in a friendly and very professional manner. Sandersons should hold on to this chap as he is a great ambassador for your firm which does supply wonderful blinds but has a useless Customer service team in Head Office.

Ben Lumley is extremely professional, his standard of work is excellent.
He has excellent customer care skills - thank you Ben

Richard...A fitter for Sandersons....carried out his work in a calm and tidy manner ,a very personable chap and a credit to a top company

Beautiful product and efficiently installed by Dave

Second time we’ve used Thomas Sanderson, were disappointed this time by the lack of communication and delay in production. However this more than made up for by the expert service and installation of Ben Lumley who does a perfect job and made up for this. It is down to Ben that we would use again if required.

Very professional outfit. Installation of kitchen blinds scheduled two months in advance and Glen arrived six minutes early on the appointed day. He got down to work and the job was done in 45 minutes - no fuss, no mess, no bother. What a pro! The blinds work perfectly and look great. Thanks, Glen.

Very professional service from Lee Steele at sandersons.We are thrilled with the shutters

Excellent service from Glen Ford who fitted our shutters,he was friendly professional and did an amazing fit!
Thanks Glen,you did an amazing job and so tidy....love our shutters thanks to your fitting.

This is the 2nd time I have rented with them, I thought maybe the 1st time around we were just unlucky...but no. Customer service is awful! Do not expect a response to emails the first time, you have to send at least 2 to get an answer within 2 weeks! The staff are so grumpy and rude. The maintenance reporting system is awful, it asks you to call to report and then you're told you've done the wrong thing. They are all serving to the landlords, not to service the tenant at all. If you think you will get your deposit back...think again. I have rented with 6 different agencies and always got my full deposit back, apart from Sandersons even after leaving the property in an even better condition than received.I am yet to find out what will happen with my current deposit. Many other problems throughout the past year that I have never experienced with any other agent. DO NOT RENT WITH THEM!

I have just had my conservatory cleaned inside and out. The result is beyond brilliant. It could be brand new.
Elsue

Just had my complimentary internal conservatory valet. Purchased roof blinds last year and am very pleased with the Sanderson product. Rob and Lewis carried out the valet and wow what an amazing job they did. Just to put the cherry on the cake, both Rob and Lewis were a pleasure to have in my home. Punctual, Clean, Respectful and very friendly. Well done both.

Very well made, really pleased I had Sanderson, the fitter was very good, first class shutters

Beware! Stay far far away from Sandersons in Kent as a student letting a company. They will lure you in with "discounts" and then after tying you into a contract, they will bombard you with hidden payments and then punish you with late fees and fines without mercy after carefully crafted (really confusing) payment dates to make up for their "discounts" and more.