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À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique de cadeaux
  3. Magasin d'articles de loisirs

Écrit par l'entreprise

SateArt is an exclusive store for the world’s best animal themed apparels such as lion, donkey, mouse and so on. SateArt makes sure to offer customers the high-quality trendy apparels yet budget-friendly products as well as excellent customer service you can’t find anywhere else. We understand what SateArt takes to make your shopping experience a joy; that's why we do everything we can to make sure you get not only the best prices, but the best service too. In fact, there is 75% of the designs produced by our artists, but 25% of the awesome design ideas come from you, our customers.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

18 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A Monty Python shirt is a conversation starter

The shirt is so soft and my husband is a big guy so having this shirt in his size made us really happy. The look of this shirt with all the different pictures is great. Hopefully this shirt will last but so far this shirt is awesome.

3 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

This is my new favorite shirt!

This is my new favorite shirt! I got so many comments on it at work. Easy buying process and delivered faster than expected. I'm glad I looked at the sizing chart before ordering because I ended up ordering a size smaller than I normally would have.

2 septembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Great quality material shirt

Great quality shirt. Wrong pattern sent. Very disappointing.

3 septembre 2024
Avis spontané
Logo de SateArt

Réponse : SateArt

Hi Scott Early,

We appreciate you taking the time to share your thoughts on your most recent experience. We are sincerely sorry for the unwanted experience and any inconvenience which has caused to you.

We wanted to inform you that we have already sent an email to you from support@sateart.com. Our team is fully committed to resolving the matter and ensuring your satisfaction. Do not hesitate to contact us, and please make sure to check your inbox. We intend to immediately resolve your problems and are looking forward to hearing from you.

Noté 1 sur 5 étoiles

Over priced and steal art

Extremely over priced compared to quality of the shirts. Did some research and they steal art for some of their shirts. Do not buy from them.

31 août 2024
Avis spontané
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Réponse : SateArt

Hi there,

We appreciate you taking the time to share your opinions. We are sincerely sorry for the unwanted experience and any inconvenience which has caused to you.

We work with a wide variety of creators in our store, and even with our stringent copyright prevention procedures, errors can still occur in the screening process.

We would like you to know that we look into any possible infringements as soon as they are brought to our attention and remove the offending artwork from our store. We are committed to upholding the rights of artists and creators, and we continuously strive to improve our processes to prevent such occurrences in the future.

We value your opinions much and truly thank you for your patience while we make the necessary corrections.

Noté 3 sur 5 étoiles

Ordered A Shirt For a Birthday Present - Arrived Late

Ordered a shirt as a birthday gift. I placed the order in plenty of time based on the delivery window. They created a shipping label the next day. They used USPS Ground Saver which based on where it was shipped from to my home would be 3 business days (and they made money on the $5.99 shipping collected vs what it actually cost to ship it), it took 6. The shirt itself was decent but doesn't justify the price.

10 juillet 2024
Avis spontané
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Réponse : SateArt

Hi there,

First of all, we greatly appreciate you choosing us and we apologize for the undesired experience with your order.

It is important to note that each item in our store is made to order, so please allow 5-7 business days for your order to ship out. We have also stated in our shipping policy about the delivery time frame of 10-21 business days is an estimate, and under certain instances deliveries may exceed or be less than the stated time frame. Therefore, we sincerely hope for your understanding.

Your understanding and patience during such instances are immensely valued. We genuinely hope for your empathy and comprehension regarding this unwanted experience. Once again, we express our sincerest apologies for any frustration this may have caused and extend our heartfelt gratitude for choosing to engage with our offerings.

Noté 1 sur 5 étoiles

SCAM COMPANY

SCAM COMPANY
They STOLE my artwork and are mass selling it without permission!
Please buy from REAL artists, not these thieves

18 juillet 2024
Avis spontané
Logo de SateArt

Réponse : SateArt

Hi Maggie Allen,

Thank you for taking the time to provide your feedback. We are sincerely sorry for the unwanted experience and any inconvenience which has caused to you.

Our store engages with a diverse range of creators, and despite our strict measures to prevent copyright issues, mistakes can still happen during the screening process.

Please know that as soon as any potential infringement is brought to our attention, we take immediate action to investigate and remove the concerned artwork from our store. We are committed to upholding the rights of artists and creators, and we continuously strive to improve our processes to prevent such occurrences in the future.

Your feedback is invaluable to us, and we genuinely appreciate your understanding and patience as we work to rectify this situation. Once again, we extend our deepest apologies for any inconvenience caused.

Noté 5 sur 5 étoiles

Very Pleased with SateArt!

I was extremely pleased with SateArt. I had questions about the order and they got back to me within 24 hours with my order number and all the information that I needed to know about the shipping process of my items. Once I received my items I was pleased with how comfortable my slip on shoes were, how light the material was for my Hawaiian shirts and how vibrant in color the items were. I will order from this company again and don’t be hesitant to order. This company is professional and legit😊

21 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

100% awesome and trustworthy

Saw an ad on instagram and was looking for Hawaiian shirts to take on a cruise. They had incredible designs so after doing a little research, I decided to take a shot. What you order is hand made to order and they claim it takes like a month or longer to receive your items but I got mine in like 2-2.5 weeks. I love the designs, I love the fit, they’re lightweight and I caught them during a sale. I got 2 for a little less than $70 including tax and I believe the shipping was free. I highly recommend them if you want awesome nostalgic designs that nobody else offers whether it be for a tee shirt, a Hawaiian shirt, a hoodie or anything else they might offer I’ll definitely be buying again because I want the beetlejuice cartoon one next.

27 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Great experience and product

Great experience and product! I ordered a t-shirt and 3 Hawaiian shirts. The T-shirt arrived almost immediately. I emailed to inquire about the other 3 products and received and instant reply.
Tracking labeling and updates were always sent promptly.
Wore my Holy Grail T the day I got it and received several, "Oooh, that's an awesome shirt!"from passersby!
My family laughed when they saw my Hawaiian shirt choices. The material is lightweight, but sturdy; and the prints on the shirts are crisp and clear.
I would order from the maker again without hesitation. Thank you!

3 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Perfect Customer Experience

I really love the designs, but quite simply this is a 5 star review because of the customer service. I needed to arrange for an exchange and the email communication that I received was timely, direct, easy to follow, and exceeded my expectations as a customer.

I’ve seen one negative review from a previous customer, and while I cannot speak on another person‘s experience I can say that in my experience the product and especially the customer service was absolutely outstanding.

26 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Etremely poor service, support lied to me.

This is a scam company. Avoid! Item was ordered 18 days ago, and USPS said the package label was printed but never dropped off to them. Contacted support multiple times, and while they responded they offered no help, other that "usps says it's delayed, check back later." and "we dropped it off to them, so sorry!". Disputing with my credit card company now.

Edit; item finally arrived, ordered April 11, received May 1. Multiple emails back and forth in which they lied to me and said it was given to USPS when it wasn't. Only after dispute process was initiated did they actually ship the item.

28 avril 2024
Avis spontané
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Réponse : SateArt

Hi Eric McGlohon,

Thank you for taking the time to provide your feedback about your recent experience. We are sincerely sorry for the unwanted experience and any inconvenience which has caused to you.

We wanted to inform you that we have already sent an email to you from support@sateart.com. Our team is fully committed to resolving the matter and ensuring your satisfaction. Please check your inbox and do not hesitate to reach out to us. We are eagerly awaiting your response and are determined to address your concerns promptly.

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