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As a firm of solicitors, we are subject to strict regulation by the Solicitors Regulation Authority of England and Wales. You can be assured of the quality and integrity of service you will receive. We offer our clients confidentiality, commitment and a promise to deal with your matter with professionalism and integrity. We offer an in-house multi-lingual service to clients and pride ourselves on having a wide variety of multi lingual staff on hand every day to assist clients. The firm has identified the areas of need and offers legal services in the specialised areas of Crime, Prison Law, Family, Immigration, Property, Property Litigation, General Civil Litigation, Insolvency and Wills & Probate
358 HIGH STREET NORTH, E12 6PH, LONDON, Royaume-Uni
2,9
2 avis
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THEY DO NOT COMMUNICATE WITH THE CLIENT , THEY DO NOT DO THIER JOB PROBABLY, AND AT THE SAME TIME , THEY ARE ONLY AFTER MONEY AND MONEY ONLY. I THINK WE SHOULD REPORT THEM TO LAW SOCIATY
Please don’t use this people these people really busy don’t do anything. They just want the money and they won’t explain to you anything and they will put you in a trouble and when you go you have to wait and they’re busy. They go more lines and they won’t explain to you anything and they want the money Doesn’t matter what condition you are paid and nobody will be there to explain to you. What’s going on? I had a bad experience in my life. Sorry to say this is not a good firm Call Anthony Anthony Anthony will be with her client and then you go to wait for three days to Anthony to come back to you to see your paperwork and then again Anthony will come and tell you , he didn’t see the paperwork and he will come back to you another day
Réponse de S. Satha & Co Solicitors
Thank you for taking the time to provide your feedback. We are genuinely sorry to hear that you feel this way about your experience with our firm.
At S. Satha & Co Solicitors, we pride ourselves on delivering high-quality service to our clients, backed by over 30 years of experience. Our primary goal is always client satisfaction, which is why we carefully handle each case with the attention and diligence it deserves.
We want to clarify that your file, which was opened in 2023, did not have the necessary supporting documents required for us to proceed with your case. Despite our continuous efforts to reach out and request the missing documents, they were never provided. Without these essential documents, it was impossible for us to move forward effectively on your behalf.
In addition, we must address the issue of your conduct during our interactions. Unfortunately, there were multiple instances where you behaved unprofessionally toward our colleagues, including rude language, shouting during calls, and inappropriate behavior in our office. Due to these circumstances, we made the decision to return your file and issued a full refund of the amount you had paid to us.
We always strive to explain every aspect of the process clearly to our clients and maintain open lines of communication. We regret that this was not your experience and hope to avoid such misunderstandings in the future. Should you wish to discuss this matter further or require any clarification, we are more than happy to speak with you directly.
Thank you again for your feedback. We wish you all the best.
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