Savoy Timber Avis 808

Very helpful staff and excellent communication.
Quality fencing and quick delivery.
Highly recommend

Absolutely outstanding customer service.
I explained to Savoy that my joiner had replaced four internal doors and handles for me (due to unfortunate circumstances, these doors had been purchased from Savoy but had been in storage for a while) on fitting them my joiner discovered that there was one lever missing from one of the boxes of the handles. I emailed Savoy to ask if I could be given a replacement lever, and they very kindly advised me to pop into the Blackpool store and they would give me a full replacement. I was absolutely over the moon. What an absolute top Customer Service team... thank you so very much.. I am extremely grateful 😊 absolute 5 star treatment ⭐⭐⭐⭐⭐

Ordered planed whitewood timber for delivery on Tuesday. It turned out that it was not in stock and that the mill had machinery problems .
Jos to the rescue ! Could not have been more helpful . The same day she found same size in Redwood in stock , no additional charge , and arranged delivery the same day . A superstar , wish more had this attitude !

The staff have been extremely helpful when I ordered the wrong size worktop. They were very quick and efficient in resolving the problem for me. Very much appreciated!

Brilliant company to deal with and really happy with my hit and miss fencing panels.Really good quality and sturdy.
Kept fully informed by email and phone about delivery.
Working when they came but were left where I asked them to leave them

What a fantastic man, Dave our delivery driver was polite, happy, knowledgeable , helpful and as strong as an Ox. He advised us on our decking preparation and future treatment of it. He also ensured our order was correct. A great service and a credit to Savoy Timber. Thanks so much 👍🏆

Absolute brilliant product good quality easy to lay would recommend to people

drove to savoy timber on talbot road blackpool today to pick up a casa white seven panel glazed door that was suposed to be ready for pick up i had already paid for it six days previous £138.00 when i got there the chap on the front desk took my pink order sheet and sent me to the wharehouse with the words through there pal one of the lads will sort you out oh sorry pal there has been a mistake you will have to come back they have sent the wrong door a white composite no offer of a discount due to my time and fuel for my car just come back when i phone you 12 miles from my preston Address 24 there and back i just could not understand how they got it wrong when it is written down in plain english on the order form (1 CASA WHITE 7 PANNEL GLAZED DOOR) and i get a white composite solidoor delivered ?

Had a large delivery today from Savoy Timber which I had ordered two weeks ago (had no issues with waiting two weeks). Had fantastic service from the driver Dave. VERY helpful, cheerful, friendly and went above and beyond to help put the timber and decking out of the way so that when my young children come home from school they can get into the house easily and don't trip over it. Thank you so much Dave for your help and the chat, you are a amazing.

I had my decking kit delivered by Dave today. He made the delivery timely and offload of decking easy. He was great to speak to and was a credit to the company!

Thank you Dave

Good price, helpful staff

Dave the driver was great,Brought the boards off the van aswell as giving me great advice on how to space and drill the decking, very good prices and quality product will use again

Recently purchased this from the blackpool store, amazing product very easy to fit
100% would recommend
Very good price 👍🏼👍🏼

Excellent service, recently purchased decking, helped driver with location to avoid low bridge, then needed more to extend my project further, Rachel in CS was amazing on my further order, called me back within 15 mins to resolve a request, great work

So far so good, Dave the delivery guy was 1st class and dropped our decking kit off before 7am this morning. Polite, efficient and informative.

Dave the driver spot on nice guy helped not only getting boards off but also advice on how to fit them very good prices and quality product will use again

Staff are friendly & helpful, with some advice as well.

Excellent customer service and products. We are very happy with our new deck and garden sleepers!

Very polite and professional driver . Offered to help me carry decking to the rear garden , I declined as he still had 3 drops to do

Just spent in excess of £3.000 .,on composite decking and Balastrade
Some wrong components sent causing the person erecting it to do an extra day's work. Still waiting for parts which were promised today. Need to up their game before I purchase anything else