Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was sceptical when I first came across this site on Facebook but being curious and wanting to experience the levels of pleasure as described by other older and mature ladies that I decided to give i... Voir plus

Noté 1 sur 5 étoiles

Lack of communication and follow-up service. Despite repeated emails, I have not received the product I ordered and paid for.

Noté 4 sur 5 étoiles

I felt adventurous and tried Milana at 42 age. The multiple settings allowed for a tailored experience. I found my perfect rhythm, enhancing both intimacy and self exploration. I feel more confident a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The communication is awful. Actually, it’s reprehensible. I place an order for 4- FOUR of these- two for me and one each as a Christmas present, and I have had zero communication on the status of the... Voir plus


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

32 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

don't waste your money

The website makes you think you'll have an amazing experience, however, the intensity and functionality of their products is very unsatisfactory, don't waste your money, you can get better vibrators off temu for much less

10 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Fast and discreet

Package arrived faster than expected in a regular brown box. No way to tell what was inside from looking at it. Tracking updates were really helpful. Even the receipt inside was tastefully done.

15 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Trying to get a refund for over a…

Trying to get a refund for over a month. Product does not work. Will not charge. According to reviews send refund request with order number and refund will be process in minutes, SCAM

24 novembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Savvy Viva is a fantastic product

Savvy Viva is a fantastic product. The design is very appealing and it feels nice to the touch. I love how it has multiple modes to explore. It is strong yet quiet, making it perfect for private moments. I have recommended it to friends who are looking for something new and exciting to try.

21 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I needed to exchange my item for…

I needed to exchange my item for another one and the process was very simple. The team was friendly and worked quickly to help me. They made everything easy to understand and I got my new item fast. It was a smooth experience and I am very happy with the service.

3 novembre 2024
Avis spontané
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Réponse de Savvy Viva

Thank you for your kind words! 💜 We’re so happy to hear that your exchange process was simple and smooth and that our team was able to assist you quickly and efficiently. Providing friendly and hassle-free service is our priority, and it’s great to know we made things easy for you.

If you ever need anything else, we’re always here to help! Enjoy your new item! 😊

Best,
Lucy Brown
Customer Care Team
Savvy-Viva

Noté 5 sur 5 étoiles

At 37

At 37 , I found Donna during a girl's night out. We laughed and shared experiences, and I loved how powerful yet discreet it felt. It quickly became my favorite toy for amazing orgasm.

24 novembre 2024
Avis spontané
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Réponse de Savvy Viva

We absolutely love hearing stories like yours! 💜 A girl’s night out, laughter, and discovering Donna—what a perfect combination! We're so happy that Donna has become your favorite and that you’re enjoying its powerful yet discreet design for incredible experiences.

Thank you for sharing your excitement with us! If you ever have any questions or need recommendations, we’re always here to help. 😊

Wishing you many more amazing moments!

Best,
Lucy Brown
Customer Care Team
Savvy-Viva

Noté 4 sur 5 étoiles

I felt adventurous and tried Milana at…

I felt adventurous and tried Milana at 42 age. The multiple settings allowed for a tailored experience. I found my perfect rhythm, enhancing both intimacy and self exploration. I feel more confident and happy after using it. It is really simple to use and clean. I would recommend this to others.

5 novembre 2024
Avis spontané
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Réponse de Savvy Viva

We absolutely love hearing that you embraced your adventurous side with Milana! 💜 The multiple settings are designed to create a personalized experience, and we’re so happy you found your perfect rhythm. Confidence and happiness are exactly what we hope our products bring to our customers!

Thank you for your kind words and for recommending Milana to others. If you ever need anything, we’re always here to help. 😊

Wishing you continued joy and self-exploration!

Best,
Lucy Brown
Customer Care Team
Savvy-Viva

Noté 4 sur 5 étoiles

I decided to try Savvy Viva and I am so…

I decided to try Savvy Viva and I am so happy I did. The design is simple yet elegant, making it easy to store. I feel more relaxed and satisfied after using it. I highly recommend giving it a try.

12 novembre 2024
Avis spontané
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Réponse de Savvy Viva

We’re so glad you decided to try Savvy Viva and that you’re loving it! 💜 Our goal is to create beautifully designed, effective products that bring relaxation and satisfaction, so it’s wonderful to hear that it’s been a great experience for you.

Thank you for recommending us—we truly appreciate it! If you ever need anything, we’re always here to help. 😊

Best,
Lucy Brown
Customer Care Team
Savvy-Viva

Noté 5 sur 5 étoiles

I had a question about the product and…

I had a question about the product and the customer support team was so helpful. They answered quickly and were very kind. It made me feel confident about my choice. It is nice to know they care about their customers and are ready to help. Great service and a good product.

6 novembre 2024
Avis spontané
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Réponse de Savvy Viva

Thank you for your kind words! 💜 We’re so happy to hear that our customer support team was able to assist you quickly and make you feel confident in your choice. Providing great service and care for our customers is always our top priority, and your feedback means the world to us!

If you ever have any more questions or need assistance in the future, we’re always here to help. Enjoy your product! 😊

Best,
Lucy Brown
Customer Care Team
Savvy-Viva

Noté 1 sur 5 étoiles

BEWARE-SCAM

I had posted earlier in the month about this company and had removed it because they had responded to me, but since there has been no service from this company, I am now reposting:
I ordered the product by mistake & it somehow added 2 to the order on top of it. I immediately wrote an email canceling the order. The phone # doesn’t work. It was over a week before I received an email from the company, after I posted negative comments online. I was told once I received the products, they would honor the return and credit my account. It is now. Dec. 21 & I haven’t recd. the products! I’m going to report them to the Better Business Bureau

30 novembre 2024
Avis spontané
Logo de Savvy Viva

Réponse de Savvy Viva

We sincerely apologize for the frustration and inconvenience you’ve experienced. We completely understand how upsetting it is to feel unheard, and we take your concerns very seriously.

Regarding your cancellation request, we strive to respond to all inquiries as quickly as possible, but we clearly fell short in this instance. That is not the level of service we aim to provide, and we deeply regret any delays in communication.

If your order has not arrived yet, we want to resolve this for you immediately. Please reach out to us at support@savvy-viva.com, and our customer care specialist, Lucy Brown, will personally assist you in tracking your order and ensuring you receive the support you deserve.

If a return is still needed, we will honor our commitment to processing it once your order is received. We genuinely appreciate your patience and the chance to make things right.

Best regards,
Lucy Brown
Customer Care Team
Savvy-Viva

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