Saxtons Avis 5 078

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Professional outfit. Very helpful sales associates as I was looking at the car from over 100 miles away. The intention was to be sure of everything, drive down, test drive it and assuming no issues, p... Voir plus

Noté 4 sur 5 étoiles

The sales process from initial enquiry was very smooth and discussions held about the car and the purchase were handled professionally. Only reason this was not 5* was that we were kept waiting for 1... Voir plus

Noté 5 sur 5 étoiles

I thought I'd already done this, but if I haven't, hear goes. Great experience, Aman was very good and very patient. I never felt rushed, but always felt valued, which is nice. Thoroughly profession... Voir plus

Noté 5 sur 5 étoiles

Bought a used Range Rover Evoque last week from Saxtons. They had a wide range of quality used vehicles in stock. We booked an appointment with Brett Roberts who was excellent in terms of his knowledg... Voir plus


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mo Almaarefawi

Mo Almaarefawi - Great assistance, easy to deal with, made things simple.

Very pleased with car and the service.

High recommend - Saxtons

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Professional outfit and great customer experience.

Professional outfit. Very helpful sales associates as I was looking at the car from over 100 miles away. The intention was to be sure of everything, drive down, test drive it and assuming no issues, purchase and drive it back the same day. All went perfectly.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Very understanding and caring

Very understanding and caring, gave options for the needs of our family! Looked at a few cars, not pushy just good caring service ! Baylee was great and Jenna answered everything we needed! Will definitely be buying from them again

16 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

From start to finish really poor…

From start to finish a really poor experience - but I still bought the car!
Booked a test drive, travelled 3 hours only to be told booking not on system and car not on site - booking had been confirmed by text and email. Half hour later got to drive it. Salesman knew nothing about the car and unable to answer basic questions. Decided to buy anyway. Figures wrong on order form. On collection day car not ready on time. Fuel warning light on despite being promised half a tank of fuel. No demo or instructions given. Just handed keys and waived goodbye. Customer service and communication were poor at all times. Discovered cruise control not working on way home. May be returning and testing the validity of their stated three month warranty.

15 avril 2026
Logo de Saxtons

Réponse : Saxtons

Hi David,

Thank you for your feedback.

We’re sorry to hear that your experience hasn’t met expectations. We take all concerns seriously and would like the opportunity to review this for you properly.

Please email us at customercare@saxtons.co.uk
with your details so we can look into this and respond directly.

Noté 4 sur 5 étoiles

Good service (but a little slow to start with)

The sales process from initial enquiry was very smooth and discussions held about the car and the purchase were handled professionally. Only reason this was not 5* was that we were kept waiting for 1:45mins because the MOT and Valeting team had not organised themselves to have the car ready for our arrival. Matt Wheat, our sales consultant was very good keeping us informed but was let down by the other teams not knowing who was doing what. Apart from that - all good and I would buy from here again.

2 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Ismail! The man, the myth… THE LEGEND

I had a great experience dealing with Ismail at Saxtons. He is a very clear and concise communicator, which made the whole process straightforward and stress-free. His knowledge and ability really stood out, and he handled everything professionally from start to finish.

What impressed me most was his after-sales support – he didn’t just disappear after the deal was done. He remained helpful, responsive, and ensured everything was as it should be.

Overall, a very capable salesperson and a pleasure to deal with. I would definitely recommend asking for Ismail if you’re considering buying from Saxtons.

11 avril 2026
Avis spontané

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