Well what can I say, ordered Wednesday and item delivered Friday. Absolutely brilliant service, amazing Prices literally more than half the price of other sites. Norton doesn’t like this websi... Voir plus
L'entreprise a répondu
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Well what can I say, ordered Wednesday and item delivered Friday. Absolutely brilliant service, amazing Prices literally more than half the price of other sites. Norton doesn’t like this website... Voir plus
L'entreprise a répondu
So unfortunately delivery is really not meeting their requirements, the products are top. I did complain about the time to receive but i can say my trainers are fit. Gutted they refunded my tracksuit... Voir plus
L'entreprise a répondu
Made a return earlier this month (May 2026) within the 28 days allotted time frame having received a faulty track-suit top / jacket. Initially Saxumo were helpful (Eunice, their AI support via email,... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Boutique d'accessoires de mode
- Magasin d'articles de course à pied
- Magasin d'équipements sportifs d'extérieur
- Magasin de vêtements de sport
- Magasin de vêtements de sport (activewear)
À propos de Saxumo
Écrit par l'entreprise
With over 40 years of fashion retail heritage, including the award-winning Psyche store founded in 1982, Saxumo.com brings unrivalled experience to the world of online sports fashion.
Today, Saxumo.com is your trusted destination for sportswear and lifestyle fashion at unbeatable prices. We partner directly with leading brands such as , Lacoste, Berghaus, Under Armour, Lyle & Scott, and Merrell, ensuring 100% authentic products every time.
Why shop with us?
- Fast delivery with live parcel tracking
- Secure checkout & multiple payment options
- Hassle-free returns
- Exclusive offers on top sports fashion brands
Join thousands of satisfied UK customers who rate us highly for service, speed, and quality.
Coordonnées de contact
W10-W11 The Innovation Centre, TS10 5SH, Kirkleatham , Royaume-Uni
- info@saxumo.com
- saxumo.com
3,7
Moyen
642 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 74 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Saxumo
Hi Agata, thank you for your feedback. We’ve checked your order and can confirm you selected our 2–4 day delivery option at checkout, and your parcel arrived within this timeframe. We hope you’re happy with your order once it arrived.
Réponse de Saxumo
Hi Rochelle
Thank you for leaving a review, we are glad to hear you are happy with both the service and delivery.
Many thanks
Saxumo.com
Réponse de Saxumo
Hi Leslie
Thank you for leaving a review! We hope to see you shop with us again soon.
Many thanks
Saxumo.com
On time excellent product thankyou!
3 novembre 2025
Réponse de Saxumo
Hi Howlett
Thank you for leaving a review, we are glad you are happy with you order/delivery and hope to see you shop with us again soon.
Many thanks
Saxumo.com
Réponse de Saxumo
Hi D Kirk
Thank you for the review, we hope to see you shop with us again soon!
Many thanks
Saxumo.com
Réponse de Saxumo
Hello,
Sorry to hear this, Danny. Our team will be in touch today to get this sorted for you at no cost.
Many thanks
Saxumo.com
DO NOT ORDER ANYTHING FROM THIS COMPANY!!
Don’t even bother wasting your time with this company. Paid for express delivery (1-2days), turned up 2 weeks later. Had items missing which I have been chasing every day since and the best customer service can say (if they even bother responding) is “we’ll look into it”
Avoid like the plague unless you like getting burnt!!!
Order No. 173072 - low and behold still no response from customer service
4 novembre 2025
Avis spontané
Réponse de Saxumo
Hi,
We’re sorry to read this, but we can’t locate any order under this review. Please contact us directly at info@saxumo.com
with your order number so we can investigate further.
We take all feedback seriously and always ensure every order is delivered in full. Without an order reference, however, we’re unable to verify or assist further.
Kind regards,
The Saxumo Team
Ordered a tracksuit Thursday received…
Ordered a tracksuit Thursday received my order following day 10/10 happy with tracksuit and how quick it come
30 octobre 2025
Réponse de Saxumo
Hi Lee,
Delighted the tracksuit landed next day and you’re happy with it. Enjoy the wear.
Thanks for choosing Saxumo.com
— The Saxumo.com Team
Fantastic service and next day delivery…
Fantastic service and next day delivery so simple to order will use again 👍
31 octobre 2025
Réponse de Saxumo
Hi Lee,
Really appreciate your feedback — great to hear your order arrived next day and the process was smooth. Glad you’ll be shopping with us again.
Thanks for choosing Saxumo.com
— The Saxumo.com Team
Réponse de Saxumo
Hi Anthony,
Thanks for the great feedback! We’re really pleased to hear your order arrived quickly and that communication was spot on.
Appreciate you choosing Saxumo.com
— The Saxumo.com Team
Réponse de Saxumo
Hi Derry,
Thanks for the great review! We’re glad you’re happy with the product and our rapid delivery, really appreciate the support 👍
Thanks for shopping with Saxumo.com
— The Saxumo.com Team
Disappointing service and slow refund
30 octobre 2025
Réponse de Saxumo
Hi Maria,
We’re really sorry to hear about your experience — that’s not the level of service we aim to provide.
We’ll be reaching out to you directly to find a solution.
Thank you for your patience,
The Saxumo Team
Never orderd from here before brilliant…
Never orderd from here before brilliant quality tracksuit good sale i will definitely order from again thanks for the 10% off to quick delivery 😀
30 octobre 2025
Réponse de Saxumo
Hi there,
Amazing to hear this! We’re so glad your first order with us was a great experience — quality, price, and quick delivery all spot on. Enjoy the tracksuit and your 10% off!
Thanks for choosing Saxumo.com
— The Saxumo.com Team
Réponse de Saxumo
Hi there,
Thanks for your kind words! Great to hear you found it easy to order and got your delivery fast — even better at a great price.
Appreciate you shopping with Saxumo.com
— The Saxumo.com Team
Magic fit and a decent cotton for the…
Magic fit and a decent cotton for the colder days really smart casual tracky
20 octobre 2025
Avis spontané
Réponse de Saxumo
Hi Stewart,
Thank you for leaving a review, we hope to see you shop with us again soon.
Many thanks
Saxumo.com
Great communication and quick delivery
Great communication and quick delivery. Great product
7 octobre 2025
Réponse de Saxumo
Hi Wayne,
Thank you for leaving a review, we are glad you are happy with you order!
Many thanks
Saxumo.com
Decent company with sick prices
Good company with very good prices on some items that I like. Only thing is that delivery times are a couple days long but its worth the wait
6 octobre 2025
Réponse de Saxumo
Hi Alexander,
Thanks for your review! We're glad you’re happy with our prices and products. For future orders, we do offer both a 1–2 day express service and a 2–4 day standard service, so you can choose whichever suits you best.
Great to hear it was worth the wait, and we look forward to your next order!
Many thanks
Saxumo.com
Quick service !
6 octobre 2025
Réponse de Saxumo
Hi Pauline
Thank you for taking the time to leave a review, we hope to see you shop with us again soon.
Many thanks
Saxumo.com
Quick delivery and very good customer…
Quick delivery and very good customer service
7 octobre 2025
Avis spontané
Réponse de Saxumo
Hi Alex,
Thank you for the great review. If there’s anything else we can help with, please email info@saxumo.com.
-Saxumo.com
Réponse de Saxumo
Hi Wayne,
Thank you for the review, we hope to see you shop with us again soon.
Many thanks
Saxumo.com
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