Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Customer service is amazing and any questions I had were answered. Really like the security they provide and the 24 hour access as I can go at times that suited me. Will not hesitate to recommend to a... Voir plus
I noticed there had been a mistake in what I was charged in previous months. I raised this via email and recieved an immediate response and agreement to refund what I had overpaid. Great service :)
The staff and set up was very easy and the sites location is also great The ramp down to the actual containers steep and hardcore so imagine winter will be not so great Overall very good set up
L'entreprise a répondu
À propos de l'entreprise
- Garde-meubles en libre-service
- Site d'entreposage des véhicules
- Services de stockage d'archives
- Centre de stockage
Écrit par l'entreprise
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Coordonnées de contact
Unit C, Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX, Sunderland, Royaume-Uni
- 0191 500 1809
- info@scaselfstorage.co.uk
- scaselfstorage.co.uk
4,8
Excellent
388 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Well managed and immaculate
Kelly was sooo helpful from start to finish! She made sure we were able to work the lift, enter my pin code, showed us how to use the shutters etc. She even brought us a little treat (bottles of water etc) which was so thoughtful. Immaculate unit and clearly very well managed
5 juin 2025
Réponse de SCA Self Storage Ltd
Thank you Elli for the kind review. Glad we could help
Easy set up of the contract and payment…
Easy set up of the contract and payment processes, friendly polite and knowledgeable staff. Excellent local site representative providing assistance, explaining and demonstrating how the storage facility and site functions.
2 juin 2025
Réponse de SCA Self Storage Ltd
Thank you David for the kind review. Glad we could help
Réponse de SCA Self Storage Ltd
Thank you Vicky for the kind review. Glad we could help
Réponse de SCA Self Storage Ltd
Thank you Mark for the kind review. Glad we could help
Happy days
Everything was real easy to set up. I have confidence in the security of the site & how it works & the staff were really helpful and friendly.
17 mai 2025
Réponse de SCA Self Storage Ltd
Thank you Maz for the kind review. Glad we could help
Friendly staff
Friendly, helpful and knowledgeable staff who represented the company very well.
Excellent product well delivered
13 mai 2025
Réponse de SCA Self Storage Ltd
Thank you Graham for the kind review. Glad we could help
Réponse de SCA Self Storage Ltd
Thank you Maruthi for the kind review. Glad we could help
Really good communication and very easy…
Really good communication and very easy to arrange. No hassle at all.
7 mai 2025
Réponse de SCA Self Storage Ltd
Thank you Andy for the kind review. Glad we could help
Very happy
Happy, helpful staff who are clear on everything - well laid out and clean. Thank you
5 mai 2025
Réponse de SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
The staff and set up was very easy and…
The staff and set up was very easy and the sites location is also great
The ramp down to the actual containers steep and hardcore so imagine winter will be not so great
Overall very good set up
8 mai 2025
Réponse de SCA Self Storage Ltd
Thank you for the review. We do try to take care so there are no issues with access during winter.
Very straight forward process
Very straight forward process, staff very friendly and helpful and ine of the cheaper quotes for storage.
8 mai 2025
Réponse de SCA Self Storage Ltd
Thank you Shirley for the kind review. Glad we could help
Réponse de SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
Had to amend dates for use of storage…
Had to amend dates for use of storage facility due to a delay, which was accommodated without hesitation, excellent service.
30 avril 2025
Réponse de SCA Self Storage Ltd
Thank you Dave for the kind review. Glad we could help
We are repeat customers
We have used them for ages, quick responses and help ASAP when needed, highly recommended storage facilities with peace of mind of security as well
25 avril 2025
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Réponse de SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Change of unit
A seamless change over to a smaller unit, greatly helped by the efficiency of the reception team. My apologies for I have forgotten their names.
12 avril 2025
Réponse de SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Brilliant
Brilliant. it was what I needed, The woman that helped me was so nice. And the welcome pack was a nice surprise.
11 avril 2025
Réponse de SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.