I picked 3 scents for one month and they chose to send me none of what I chose i guess i got overstock. I would not recommend this site very unsatisfied will be switching to scentbird ASAP. I want to... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The perfume arrived very quickly. The packaging was very pretty, a gold parcel. With a lovely black box inside. The attomiser was very classy, and the amount of perfume was impressive. Looking forward... Voir plus
This subscription is absolutely fantastic. As someone who has just gotten into fragrances, my husband suggested looking into a subscription service. Scent box was by far the best option in Canada.... Voir plus
The customer service was resistant at first but if you just explain your situation, they’ll accommodate. I got confused about the fragrance selection for 3 (you have to choose the three you want for y... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
SCENT BOX is an affordable monthly designer perfume subscription box. A fun way for members to seek out and sample wonderful new designer fragrances each and every month. Receive a month's supply of perfume, cologne, skincare or home fragrance products for a low monthly fee. Every month choose from over 850 designer fragrances, delivered right to your door in our signature keepsake box. More than just perfume. Over 200 other Full-Size fragrance products such as bath & body, candles, skincare, CBD and more. Enjoy awesome new fragrances every month. Expand your fragrance collection at a fraction of the cost.
Coordonnées de contact
9350 Wilshire Blvd Ste 203, 90212, Beverly Hills, Etats-Unis
- 844-782-9629
- info@scentbox.com
- scentbox.com
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I picked 3 scents for one month and…
I picked 3 scents for one month and they chose to send me none of what I chose i guess i got overstock. I would not recommend this site very unsatisfied will be switching to scentbird ASAP. I want to use stronger words but trying to keep my cool DO NOT ORDER FROM THIS SITE!!!!!!!!
Great service and quality
They’re elite company and service; colognes are on points
Quick shipping great website love the…
Quick shipping great website love the colognes I love it
The perfume arrived very quickly
The perfume arrived very quickly. The packaging was very pretty, a gold parcel. With a lovely black box inside. The attomiser was very classy, and the amount of perfume was impressive. Looking forward to the next parcel to arrive.
Great selection of products
Great selection of products, the speed of delivery wasn't that fast to be honest, and the price is a little high but for the selection I'd still consider it worth it.
They’ve really been reliable
They’ve really been reliable, great pricing, great staff. I recommend this to honestly everyone and anyone
Truly iconic packaging
Truly iconic packaging! The perfume smells amazing and true to scent! Love it so far. Site is easy to navigate and they update you every step of the way as well!
Very hard to cancel Subscription
Scentbox has horrible customer service and an even worse billing system. They overcharged my card several times. Beware! Very hard to cancel.
Everyone at ScentBox is is…
Everyone at ScentBox is is wonderful,and the Customer service department is Amazing
From the time I ordered Mercedes -Benz Floral Fantasy by Mercedes -Benz I have received notification
Mercedes -Benz has a light,clean, beautiful floral scent,it's wonderful,I love it
Such an amazing company
Such an amazing company, amazing sense, great quality love the applicator that it comes with
The scents I've received thus far have…
The scents I've received thus far have been premium. However the shipping time is outrageous. Not sure yet if the scents are worth waiting for or if I should try another site.
GOT MY PACKAGE IN GLASS SPLINTERS
GOT MY PACKAGE IN GLASS SPLINTERS. broken in pieces.
The absolute best place to sample what…
The absolute best place to sample what would otherwise be very expensive perfume. Love them! You get your moneys worth and can keep yourself from spending and not being able to return later. I have been with them for over 2 years!
Scent-sational experience
I was gifted a ScentBox 6 month package and so far I’ve had a I’ve ‘Scent-sational adventure’. It’s a great way to try different perfumes. The little atomisers have been delivered on time and the colours are lovely. Customer service is good, this month I had a small issue trying to select my choice of perfume, (I input my choice for March, inadvertently selecting it twice for it to show on April’s calendar too. I couldn’t find a way of deleting it so refreshed the page resulting in not being able to access the March calendar at all. I Emailed ScentBox Sunday asking them to amend and confirmed my choice of sample. I received a friendly response well within 24 hours, explaining I had been late submitting my choice and that the ‘default’ sample had already been dispatched, however as a goodwill gesture, they are also sending me my choice for this month. So overall I’m really happy with ScentBox customer service and all the perfumes I’ve had so far .
Do NOT recommend
Do NOT recommend. Its literally all talk & bogus. You cannot cancel anytime. Its a hassle for one. No one will email you back. No one will return your call. I had to cancel and get a new card to avoid all further transactions be done. Do NOT do it!
A most wonderful monthly gift
The presentation was wonderful and the scent I ordered was excellent. I received it as a gift. I highly recommend this service as a gift that keeps on giving monthly.
I look forward already for my next scent.
I am so glad I could finally try this…
I am so glad I could finally try this as I'm in UK.. I got my first one and I absolutely love it . Everything was just so perfect.. it came in lovely package and I can't wait to get my next one .. thankyou scentbox I love it 💖💖
Understanding customer service
The customer service was resistant at first but if you just explain your situation, they’ll accommodate. I got confused about the fragrance selection for 3 (you have to choose the three you want for your month across calendar 1, 2, and 3, don’t just put all of them in calendar 1!) and they sent me the other two because I didn’t have time to exchange.
Always on time
Always on time. Great scents that last at least a month. Reasonable pricing. Great customer service also. My delivery got stolen they sent a replacement for free. A++
I'm a single mother and I have never…
I'm a single mother and I have never had any opportunity to purchase a wonderful perfume!! The cost of these allow me to experience the smells that I wouldn't have gotten to experience!!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








