Omg !!! Cannot praise this company high enough perfume was cheaper ! Delivered very quick and undamaged unlike my experience with John Lewis!!! And included a,sample of my next fav try on !!! Will def... Voir plus
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Lisez les avis des autres
Searched online for quite a while and also in stores for this product and this was the cheapest price I could find so I took a chance and ordered it as it said 2- 5 working days which would have been... Voir plus
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Went into my local store in Truro today & spoke to a lovely lady called Jane, who knew exactly what I wanted & was very friendly & helpful! Will definitely be going back there in future as the custome... Voir plus
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I always get first class service from Scentstore, they are experts in the industry with amazing product knowledge and always so helpful when I call into the store. As I do not live locally to... Voir plus
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À propos de l'entreprise
À propos de Scentstore
Écrit par l'entreprise
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Scentstore Expert Fragrance & Beauty Retail
Écrit par l'entreprise
- Discover authentic perfumes, aftershaves and beauty from top brands.
- Scentstore brings you the best in luxury fragrance and beauty. We source directly from verified UK suppliers and stock globally loved brands alongside niche finds. Whether you’re restocking your signature scent or gifting something special, we deliver authenticity, value and service you can trust.
The Scentstore Promise
Shop confidently — genuine brands, guaranteed quality.
We guarantee that every fragrance and beauty product you purchase from Scentstore is 100% authentic and sourced via authorised UK channels. Should anything arrive damaged, incorrect or not as described, our customer service team will resolve it quickly and fairly. Your satisfaction and trust are our priority.
Coordonnées de contact
10-11 Cathedral Lane, TR1 2QS, Truro, Royaume-Uni
- 01872 263663
- sales@scentstore.com
- scentstore.com
Luxury fragrance. Trusted expertise.
Excellent service
Excellent service and the recommended samples I received with my purchase are very nice, definitely more purchases to come, well packaged, as always, would definitely recommend.
6 septembre 2024
Réponse de Scentstore
Thank you so much for your review Chris! We're so pleased you are happy with our services and look forward to welcoming you back again soon 🌸
Réponse de Scentstore
Thank you for your review Viktorija, we hope you come back to shop with us again soon 🌸
Réponse de Scentstore
Thank you for your review Dawn, we look forward to welcoming you back again soon 🌸
Réponse de Scentstore
Thank you for your review Ogechukwu, we hope you come back to shop with us again soon 🌸
Réponse de Scentstore
Thank you for your review Lesley, we're please you are happy with our services and hope you come back to shop with us again soon 🌸
Cheapest on the internet/stores
2 septembre 2024
Réponse de Scentstore
Thank you for your review Dawn, we hope you come back to shop with us again soon 🌸
Fast delivery packaged safely
27 août 2024
Réponse de Scentstore
Thank you for your review Debra, we hope you come back to shop with us again soon 🌸
Réponse de Scentstore
Thank you for your review Gary, we look forward to welcoming your back again soon 🌸
Réponse de Scentstore
Thank you for your review Lucy, we hope you come back to shop with us again soon 🌸
Just a perfect transaction in every…
Just a perfect transaction in every sense.
I will DEFINITELY be using again and will pass on to friends
A THOUSAND THANKYOUS
22 août 2024
Réponse de Scentstore
Thank you so much for your review Angela! We're so pleased your are happy with our services and look forward to welcoming your back again soon 🌸
Excellent selection and service
My first time using Scentstore and I found them to have an excellent selection and service. They stocked the niche fragrance I was looking for at a reasonable price which arrived quickly. I will definitely be adding Scentstore to my list of retailers I look to when purchasing my next fragrance.
19 août 2024
Réponse de Scentstore
Thank you so much for your review Laurence! We're so pleased you had a great first experience with us and are happy with our services! We look forward to welcoming your back again soon 🌸
Very quick delivery and a fantastic…
Very quick delivery and a fantastic price I’m going to use them again
23 août 2024
Réponse de Scentstore
Thank you so much for your review Denise! We look forward to welcoming your back again soon 🌸
Poor service!
22 août 2024
Réponse de Scentstore
Ms Begum's claim has been declined as confirmed evidence shows that the item was in the parcel/arrived intact/untampered/correct weight on delivery. Emails and messages have been responded to. We are unable to process claims without sufficient evidence. Regards, Scentstore
Perfect customer service!!!!
Went into my local store in Truro today & spoke to a lovely lady called Jane, who knew exactly what I wanted & was very friendly & helpful! Will definitely be going back there in future as the customer service was excellent!! More people like Jane please!!! ⭐️⭐️⭐️⭐️⭐️
30 août 2024
Avis spontané
Réponse de Scentstore
Thank you for so much for your review Marie! We are so happy you had a wonderful experience in-store, we will pass on your kind words to Jane and look forward to seeing you again soon🌸
Nothing was wrong
Oh I wanted the delina exclusif, but you sent out just the delina, I typed on Google delina exclusif and it cone up with that. I didn't know any different,I didn't know what the delina exclusif bottles looked like. So yes I've amended my incorrect one, my bad, sorry. I've given 1 star xx
21 août 2024
Réponse de Scentstore
Hi Jodie, sorry to read you ordered the incorrect product - we do accept returns for incorrectly ordered/unwanted products provided they are unopened/unused and in the manufacturer's orginal packaging. Please feel free to email us on sales@scentstore.com regarding the returns procedure. Kind Regards, Scentstore
Got my purchase in gd time
19 août 2024
Réponse de Scentstore
Thank you for your review Dosia, we hope you come back to shop with us again soon 🌸
As usual
As usual, great service from Scentstore. Wonderful perfume, in a really fantastic bottle. Keep up the good work.
14 août 2024
Réponse de Scentstore
Thank you so much for your review Ronald and your continued support! We look forward to welcoming your back again soon 🌸
Fast delivery
Ordered Angel box set. Decent price and super quick delivery. Will order again ☺️
14 août 2024
Réponse de Scentstore
Thank you so much for your review Lisa, we're pleased you are happy with our services and hope you come back to shop with us again soon 🌸
Scammers
Absolutely terrible experience! I received my parcel today, and an item was missing! The worst part is they completely ignore you—no responses to emails, calls, or messages! This company is nothing but scammers who have left me £137 out of pocket. I’ve tried to return the remaining items, but they refuse to respond and provide a returns label. They’re clearly trying to avoid dealing with it. I WILL NOT be paying for an item I never received, and if they don’t sort out this return immediately, I will escalate this matter.
Avoid this company at all costs—they are unprofessional and dishonest. I’ll be warning everyone I can on every platform I can find. Stay away!
23 août 2024
Avis spontané
Réponse de Scentstore
Ms Begum's claim has been declined as confirmed evidence shows that the item was in the parcel/arrived intact/untampered/correct weight on delivery. Emails and messages have been responded to. We are unable to process claims without sufficient evidence. Regards, Scentstore
Réponse de Scentstore
Thank you for your review Deborah, we hope you come back to shop with us again soon 🌸
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