I had a great training session with Adam today. Adam took the time to answer all my questions. He is extremely friendly and has impeccable customer service skills. Adam also sent me the recording st... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Luke the customer service officer always goes above and beyond with our requests for website edits. We have certainly pushed the limits of what the host site allows, however; this has never been a... Voir plus
Appreciation, big thanks to Adam Muir, he has done an amazing job to help up with our Schoolzine Heading. It has taken a few goes to get right, but really appreciate Adam's commitment to getting our... Voir plus
L'entreprise a répondu
I find it user friendly, great support and easy to build. Room for improvement: editing tables is hard, and not many features available, for example colours. I would like to be able to move the im... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Schoolzine Bridges the Gap Between Schools and Parents with an array of online solutions. Showcase 'Good News' with digital newsletters, keep your community informed with Email and App notifications, orchestrate your Parent Teacher Meetings with our booking platform, or increase your school's digital presence with a responsive and engaging website.
Coordonnées de contact
Suite 22, 4558, Maroochydore, Australie
- 1300 795 503
- support@schoolzine.com
- schoolzine.com
4,8
Excellent
121 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick response time
Quick response time and fixed my first issue immediately and working on other request on functions on the site.
8 février 2024
Réponse de Schoolzine
We're delighted to hear that you experienced a quick response time and that we were able to promptly fix your initial issue. If there's anything else you need assistance with or any further questions, feel free to let us know. We're here to help!
Réponse de Schoolzine
Thank you for your feedback! We're glad to hear that you received quick and great help from our support team. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!
Quick response
8 février 2024
Réponse de Schoolzine
Thank you for your feedback! We're glad to hear that you found our response time quick. If you have any further questions or need assistance, feel free to reach out. We're here to help!
Great customer service
Adam was wonderful - patient and very helpful in solving my problem. He also followed up by email with suggestions on what to do next. Great customer service.
5 février 2024
Réponse de Schoolzine
We're thrilled to hear that Adam provided ou with great customer service. Being helpful and understanding is what we strive for, so we're glad to hear this was demonstrated by Adam. We're always here to support you, so if you need anything else or have further questions, don't hesitate to reach out. We appreciate your support and look forward to assisting you again in the future!
very prompt and efficient service
5 février 2024
Réponse de Schoolzine
Thank you very much for your positive review! We are pleased to hear that you received prompt and efficient service. If you require any assistance in future, please don't hesitate to get in touch
Always so Helpful
No matter who I get on the phone from Schoolzine, they are so helpful and nothing is too much trouble.
2 février 2024
Réponse de Schoolzine
We're glad to hear that your experiences with Schoolzine have been pleasant. If you ever require assistance, we would be happy to help! Thank you for your kind words!
Prompt Service
The request was answered promptly, the information was clear and concise.
31 janvier 2024
Réponse de Schoolzine
Thank you for your positive review, Irene! We are pleased to hear that you found the service prompt and concise. If you require any further assistance, please don't hesitate to get in touch!
Sydney was able to assist me easily and…
Sydney was able to assist me easily and quickly to resolve my issue.
31 janvier 2024
Réponse de Schoolzine
Thank you for taking the time to note your experience with Sydney today, we are glad to hear that he was able to resolve the issue for you quickly! Should you require any further assistance, please do not hesitate to reach out.
Their support staff are very helpful in…
Their support staff are very helpful in explaining whats possible, helping to make changes and responding quickly.
29 janvier 2024
Réponse de Schoolzine
Thanks, Teva! We're pleased to hear that you found our Support helpful and quick. If there is anything else you want to dive into or discuss, please don't hesitate to get in touch. Your feedback means a lot, and we're here to keep the support top-notch for you!
Schoolzine support staff are very…
Schoolzine support staff are very helpful and understanding. Nothing is ever too much trouble!
25 janvier 2024
Réponse de Schoolzine
Thank you for the kind words! We're delighted to hear that you find the Support Staff helpful and understanding. It's our pleasure to assist, and we're always here whenever you need help. We appreciate your positive feedback and value your continued trust in our services!
Refreshed!
Spent over an hour in a one on one TEAMS meeting refreshing my knowledge regarding the newsletter build and website. Didn't feel rushed, was in easy to follow sequence, non jargon language. A very useful session thanks to Adam.
25 janvier 2024
Réponse de Schoolzine
Thanks a bunch for sharing your experience, Katrina!
It's great to hear that the session was easy to follow and well paced. If there's anything more you want to delve into or if you have further questions, feel free to reach out.
We appreciate your positive feedback and look forward to being of assistance in the future!
Réponse de Schoolzine
Thank you, Louise! We're pleased to hear you found your experience with the Support Team positive. It's awesome that the extra information was helpful too. If there's ever more we can do or if you have suggestions, feel free to share. We look forward to assisting you again in the future!
the service and support from the team…
the service and support from the team is awesome!
24 janvier 2024
Réponse de Schoolzine
Thankyou for the positive feedback and the 4/5 rating! We're thrilled to hear that you find our service and support awesome. We'll keep working hard to earn that extra star in the future! If there's anything specific you think we can improve on, feel free to let us know. We appreciate your support and look forward to continuing to exceed your expectations!
Fantastic service!
Our organisation uses Schoolzine for both website platforms as well as newsletter functionality. The features they provide made it so easy for us to get up and running quickly. From day one they have been incredibly supportive, their response times are outstanding, and the team are so easy to work with!
6 juin 2023
Avis spontané
Réponse de Schoolzine
Thanks for the fantastic feedback! It's awesome to hear that Schoolzine's features made things easy for your organization. We're thrilled to hear that the team has been supportive and responsive. If there's anything else you need or want to share, feel free to reach out. We appreciate your kind words and trust in our service!
Réponse de Schoolzine
Thankyou for your review! We're thrilled to hear you had a great experience with our service. Our team is always here and ready to help. If you ever need anything else, just let us know. We appreciate your support!
Luke was extremely helpful
Luke was extremely helpful. He understood the program and was able to assist me with my requests. Additionally he suggested other ideas to help provided extra assistance with these things
12 janvier 2024
Réponse de Schoolzine
Thankyou for the positive feedback, Cassandra! We're glad to hear Luke was a big help with your requests. It's great to hear that he threw in some extra ideas for assistance. If you ever need more help or have questions, just give us a shout. We appreciate you choosing our service!
Réponse de Schoolzine
Thank you for the fantastic review! We're delighted to hear that you had an excellent experience with our service. Our team is dedicated to providing quick and friendly assistance. If you ever need assistance again or have further feedback, don't hesitate to let us know. We appreciate your support!
Prompt service and very helpful to…
Prompt service and very helpful to solve issues experienced.
8 janvier 2024
Réponse de Schoolzine
Thank youfor taking the time to share your positive experience with our service, Kristin! We're thrilled to hear that you found our support prompt and helpful in resolving any issues you encountered. Customer satisfaction is our top priority, and we appreciate your trust in us.
Responsive and expert.
The team are responsive, know their product and offer a comprehensive level of support.
20 décembre 2023
Réponse de Schoolzine
Thank you for your review. We take pride in our support offering and are glad to hear you received a prompt response. If there's anything specific you'd like to discuss or if you have further questions, please feel free to reach out. We value your feedback and appreciate your trust in our services.
Such a fast service
Such a fast service! Always able to help fix issues on the spot :)
17 décembre 2023
Réponse de Schoolzine
Thank you for your review, Myana, it is much appreciated! We're glad to hear that you are pleased with the service. Please don't hesitate to get in touch if you require any further assistance.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.