Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

The customer service is trash over the phone. They are sarcastic rude abd must be common practice for them to charge your card whenever they feel like it and can only offer an apology but no refund.

Noté 3 sur 5 étoiles

Arrived at International exit to general SeaWorld Park area at 10AM actual park entrance at Noon. All traffic entryways to enter the park were overwhelmed. After finally making it to the parking lot b... Voir plus

Noté 1 sur 5 étoiles

We have visited Sea World every time we have been to Orlando, but won’t be going back again. Whilst the rollercoasters are great, the staffing is poor and worst of all. They now don’t allow you to ta... Voir plus

Noté 1 sur 5 étoiles

Job interview Mr Asan Sajir very disrespectful eating a hard boiled egg during my interview doesn’t know what to do Asking to wait for someone else that never show The humans resource departmen... Voir plus

À propos de l'entreprise

  1. Voyagiste
  2. Agence de voyages

Informations provenant de diverses sources externes

2263 SeaWorld is a United States chain headquartered out of Orlando, Florida it is a marine mammal parks, oceanariums, animal theme parks, and rehabilitation centers owned by SeaWorld Entertainment.


Coordonnées de contact

  • Sea World Drive 7007, 32821, Orlando, Etats-Unis

  • seaworld.com

1,7

Mauvais

TrustScore 1.5 sur 5

200 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,7

Tous les avis

(200)

17 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

SeaWorld Orlando gone downhill.

We chose to go to SeaWorld Orlando on our recent vacation as we enjoyed going there years ago. Well, it certainly has changed. In the past this attraction was all about conservation of sea animals, now it is a theme park, with 2 coasters, about to be 3! What has Sesame Street got to do with sea animal conservation? When I booked, there was an offer for free dining on the day we were going, but after filling in my details it refused me because we are non USA residents. It cost us over $64 for 2 burgers, 2 sodas, some fruit, and a dessert, and the food quality and service was poor. All the eateries sold spicy food, or TexMex, yet most people squeezed into the same burger joint as us! The quality of everything, from service, food, merchandise and the park has dropped since our last visit. If you like rollercoasters, then you may enjoy it, but that is not what this place should be about, sadly we won't be returning in future.

25 septembre 2023
Avis spontané
Noté 2 sur 5 étoiles

Only two shows. Horrible food.

The two shows available the day we went were fun. If you're not into roller coasters, probably not a good choice for the money, especially since so many attractions were closed.
The"eat all day deal" isn't much of a deal when the food is sub-par, even for an amusement park.
It'd been a number of years since we had been to SeaWorld.
We have absolutely no plans to return, ever.

9 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Just depressing

We went here after going to Disney and Universal - it's safe to say sea-world isn't in the same league! Poor service, slow and badly organised rides, bizarre park layout and a general sense of a park which has seen better days - we avoided the animal stuff as we knew we wouldn't like how they are treated.

29 août 2023
Avis spontané
Noté 1 sur 5 étoiles

This park is depressing.

This park is depressing. The animals are not well taken care of and they are imprisoned in tanks that are criminally small. I would encourage you to do your research on what these animals are put through in order to entertain humans. I hope we can phase out animal abuse like this and move to animatronic exhibits.

8 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

stop going to seaworld

Why go somewhere that mistreats and leaves animals in cages that causes them distress and depression when they use them to make profit.

21 août 2023
Avis spontané
Noté 1 sur 5 étoiles

DON’T GET THE FOOD PASS!

Went in 2017, remember a wonderful time. Staff helpful, able to see shows. July 2023 we took our daughter and granddaughter. Any staff we asked could not comprehend basic questions. Example: where is the Welcome Center? (In English.) Asking about the photo package: are there photo takers to take pictures outside of shows or private expeditions? (Answer was “Yes, that will be $70.”) We took the package in good faith and found out it was only for the amusement park rides which we didn’t go on - only because there was only one person working that kiosk.

The All Day Dining was a waste of time and money we waited at LEAST an hour just to get to the front of the line. The unlimited drinks are not honored at all restaurants.

We only got to see exhibits, no shows. We tried to prepare to know what to expect and how to plan. Seemed like everything we did just created another obstacle. So totally disappointed.

25 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Not the same Sea World that I remember

Not the same Sea World that I remember. So sad that the interactive exhibits were very dull. Lines for food were over an hour long for with the "all day eat" pass. Just the line for entry and parking was a long 45 min wait, Everything was so overpriced, for what they had to offer. Im sad that my children didn't get to make the memories that I had when I was their age. I will not go back or recommend for anyone to spend a trip there and waste their money.

5 août 2023
Avis spontané
Noté 3 sur 5 étoiles

Insane waiting…

Took almost hour to pay for parking only one girl working both sides of the booth.
Over hour to just get to the ticket line since not all ticket booths were open 4 out of the 12 still another half hour to go WAIT IS RIDICULOUS! Along with the high cost of the ticket things should run smoother. Once inside the park things went better only hour to ninety min wait times. Shows were awesome and you support a great cause . Dont let long wait discourage you it was WORTH IT!!!

28 juillet 2023
Avis spontané
Noté 2 sur 5 étoiles

I am writing you share my family's…

I am writing you share my family's experience while visiting Seaworld Orlando yesterday.
May I start by suggesting that you have staff members monitoring lines or at least in close proximity in the event their help is needed.
Yesterday as me, my husband, and my 3 kids were waiting for enter the penguin habitat after about 45-60 mins there was a woman with 3-4 additional people that cut the line. As she asked me to excuse her so she can pass and get upfront, I responded by telling her no as me and everyone else in the lie had been waiting for a while and she should wait her turn. She began to be verbally abusive, she pushed me out of the way and cut the line. Her husband then came to us and was threatening violence because we made his wife upset by not letting her cut the line. Their were young kids around including mine and as me and other guests were searching around for a staff member to help mediate the situation there was no one around to assist. Even with all of the yelling. This was not a great experience for my family or the other families that had to witness this. This could have been avoided or at the least, mediated sooner had their been a staff member in close proximity.
I understand you all cannot watch or monitor all guests and their every move but when there is a group of guests not willing to wait their turn (excluding the pay to skip option) and they become disrespectful to all the other guests because they do not want to wait in the heat, someone needs to intervene and enforce the rules. Without this everyone will just do whatever they want and it will cause chaos.
These theme parks are expensive and we do it with the intent of creating memorable experiences for our children. However my children and the children in the line have a negative memorable experience because of some inconsiderate individuals that felt the rules do not apply to them. Something better needs to be done. When we were planning our day at Seaworld we did not know we also have to plan how to defend ourselves and our children. That was not a family friendly experience.

2 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Annual passes auto-renew without notice and upcharged

We had annual family passes for a year that expired 2 months ago. I happened to see a payment come out of my bank for Seaworld so I called to ask why I'm being charged when my passes are expired. The girl said they auto-renew and there's nothing she can do but cancel our passes. I didn't get an email or anything in the mail saying they were auto-renewed and at $45 more per month than what I previously paid. She said it's in the fine print on the contract I signed over a year ago. Not only have we not used the marks because I thought our passes expired but they've been charging me and refused to refund my money except for one months payment. I think this is super shady and just a way to charge people without them knowing. Anyone getting an annual pass, if you plan on canceling after your term you need to call and do that or they will auto-renew at a higher rate. I didn't get an email that I can recall stating it would auto-renew. Shame on Seaward and their policies.

26 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Loud music and very expensive

We have been a few times to SeaWorld and enjoyed it but on the visits this time we have been VERY disappointed. The music throughout the park is TOO loud, the prices of the food is very expensive and of poor quality. To add insult to this they have a 5% surcharge on everything you buy.

The staff were not very friendly either, will not be revisiting.

We also visited Aquatica and the $50 charge to rent a locker was absolutely a RIPOFF, you should be ashamed as the tickets are already expensive without this ridiculous cost.

23 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Dead sea Lyons and no one checked to make sure it's ok

I've been looking forward to SeaWorld for 20 years ever since I came as a little kid. I had the worst experience. We came on July 23rd. We waiting on the mako for an hr. Finally we sit down. Then they kicked us off the ride cause a storm was 45 mins away. Then we took shelter for 2 hours The rain passed. Then we went to the sea lyon show and sat for 30 mins for it to start. At the scheduled time, they made an announcement that it was canceled due to weather. Even tho it wasn't raining and it didn't rain for 2 more hrs. So we walked to where the sea Lyons were playing. We saw a seal under a rock, it looked dead. We alerted the guy who works there and told him. He didn't do anything. He wouldnt even go look to see if it's ok. He acknowledged what I said and said ok
an didn't tell anyone or send hel. Next we were waiting in line for the infinity falls. Line was super long cause the Atlantis ride was closed. After waiting 30 mins we finally got to the entrance of the ride. The sign said 150 more minutes. We then heading to guest services to get a refund for today. Then the line was an hr long just to get a refund. We all got so frustrated and left. This place ruined my family's trip. We will not be returning to any of the theme parks cause of our experience. We would consider going back to SeaWorld if we could get a refund. On SeaWorlds website it says skip the line was 15$ per person however when we showed up they wanted 80$ per person.

22 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Boring, expensive experience

Think carefully before visiting. We found the hard way with 4 children, ages 7, 11, 13, 15 that the age variation makes for a very boring time. SeaWorld can’t seem to decide if they are about marine life or roller coasters. Marine life exhibits are mediocre, but at least entire family can walk thru at same time. As to the rides, with the age variation the 7 year old could ride NOTHING, (too old/big for the Sesame Street baby thing) the 11 some. We spent the day sitting the sun waiting for one or two to ride something. Miserable experience. Prices ridiculous. $5 small water bottle; $7 ice cream with one popsicle stick. Lunch, 3 meals shared with 6 was $52, small, unappetizing. Then we see a 3% and later a 5% SERVICE CHARGE on our receipts. Never ever will we be back. The kids deemed the place “BORING”.

9 juillet 2023
Avis spontané
Noté 3 sur 5 étoiles

We got there when it opened

7/6/2023 we got there when they opened, the Krackin and journey to Atlantis and the Mako, were all closed. By noon most of the places where you got refills were out of ice. It's July in Florida. wth

6 juillet 2023
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus