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Lisez les avis des autres

Noté 1 sur 5 étoiles

The customer service is trash over the phone. They are sarcastic rude abd must be common practice for them to charge your card whenever they feel like it and can only offer an apology but no refund.

Noté 3 sur 5 étoiles

Arrived at International exit to general SeaWorld Park area at 10AM actual park entrance at Noon. All traffic entryways to enter the park were overwhelmed. After finally making it to the parking lot b... Voir plus

Noté 1 sur 5 étoiles

We have visited Sea World every time we have been to Orlando, but won’t be going back again. Whilst the rollercoasters are great, the staffing is poor and worst of all. They now don’t allow you to ta... Voir plus

Noté 1 sur 5 étoiles

Job interview Mr Asan Sajir very disrespectful eating a hard boiled egg during my interview doesn’t know what to do Asking to wait for someone else that never show The humans resource departmen... Voir plus

À propos de l'entreprise

  1. Voyagiste
  2. Agence de voyages

Informations provenant de diverses sources externes

2263 SeaWorld is a United States chain headquartered out of Orlando, Florida it is a marine mammal parks, oceanariums, animal theme parks, and rehabilitation centers owned by SeaWorld Entertainment.


Coordonnées de contact

  • Sea World Drive 7007, 32821, Orlando, Etats-Unis

  • seaworld.com

1,7

Mauvais

TrustScore 1.5 sur 5

200 avis

5 étoiles
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1 étoile

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1,7

Tous les avis

(200)

17 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Overpricing

Had not been to sea world for many years and was looking forward to the experience but the first thing that caught my attention driving in was the 30.00 parking fee, then the rental price for an electric cart at 100.00 for the day which was not even told to me by the cashier, She was rude, hurried you through signing the paperwork, in fact I wasn’t even done that she was rushing me to enter my credit card for pymt. she never went over the fees or anything. Since we bought an annual pass coming into the park we did ask about a discount and answered with a big NO. I assumed that when I was charged 100.00 plus a fee part of it was a deposit of at least half the amount. But when we went to turn in the cart she no deposit refund because that was the cost. Just never dreamed a ECV rental would be that much, I came away feeling like we had been taken advantage of. And the prices for food is insane. $64.00 for my husband and myself and food quality was poor to say least. This is for a small quick service meal not a restaurant. You are price gouging on these items…. If I could get a refund for the annual pass I would because I have no desire to return…
Employee’s need better customer service skills and training in quick food service areas and shops.

6 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Everything is wrong

Everything is wrong! Don't waste your money! Have been going there for years. Not what it used to be. The exhibits are horrible the rides are short. The shows are shorter. The park is run down and they lack employees.

3 décembre 2022
Avis spontané
Noté 2 sur 5 étoiles

Disappointing

Disappointing. Staff has been always rude, the park itself is crumbling. Better spend your money in other other parks. Does not worth 100 dollars for that.

23 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

I had a wonderful day a Sea World in Orlando

I had a wonderful day a Sea World in Orlando, Florida. Not too hot and was not crowded. Thats because it was on a week day. Everybody was nice and the shows were fabulous. The trainers were great with the animals and the animals seemed to be happy to what the trainers asked if them. Took lots of pictures that I would like to show, but review doesn't give an option for it.

20 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

Howl-O-Scream October 15

Howl-O-Scream October 15, Review:

The first bad thing happened during parking. We paid for premium and none of the employees directing traffic knew where to send us. After going from one person to another we just guessed and parked. There were no signs or anything. Even now, I have no idea if we parked where we were supposed to.

We purchased the most expensive fast passes. These are meant to include all of the haunted houses, several rides and proffered seating to the show. We might as well have thrown our money in the garbage.

Just like parking, there were zero signs or employees to tell us where to go. We had to work our way through every line just to attempt and find a sign, usually somewhere near the halfway point. But even after finding where to go, the employees couldn’t be bothered with helping us. One even said just to push our way through the people in line and work our way to the front… To me that sounded like the fasted way to upset the other guests and terrible advice when all they needed to do was hang a sign at the line entrance. You know? Like how every other park does, including their sister park, Busch Gardens.

The ride experiences were worse. I honestly don’t know why they sold ride fast passes when the ride operators refused to honor them. Instead, they sent us into a 1.5 hour line for Mantis. The operators told us to just wait the hour and a half as they knew nothing about the ride passes. Same with Mako. The only ride we ride that punched our card and actually had a clearly marked line for was Ice Breaker, but that experience was the worst part of the night! The operators insulted us by first insisting that we wouldn’t fit on the ride so they made us step through and then tried to kick us out when I asked if we could try. After kindly arguing with us, using e wry word to describe our body types without saying “fat”, they finally agreed to let us try a different row. We fit perfectly. And do you want to know why? Because neither my wife or I are over weight or tall or disabled or have ever had any issues on any ride. I will be happy to post a picture of us if you feel the need to scrutinize us further, but I cannot begin to tell you how embarrassing that was for my wife and I!!! Others in line were actually laughing and swearing. The operator even smiled. And that was the first thing we went on.

As for the haunted houses, they weren’t that great. They felt plotless, without scares, and were more confusing than fun. The pirate one was okay, but mostly because the actors seemed like that had actual lines to say that fit the atmosphere.

To sum up, we wasted money for passes that were not honored, we were insulted, and no one knew or cared where we were supposed to go.

They only thing that was a quick experience, where the employee was helpful and knowledgeable, was buying the overpriced and useless express passes. Since when has Sea World turned into this?

I believe Orlando can never have too many great horror events, but this experience was messy and cruel. Sea World came across as greedy, unprofessional and heartless… I was one of their biggest fans and they just took our money and treated us like garbage.

15 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

Job interview Mr Asan Sajir very…

Job interview Mr Asan Sajir very disrespectful eating a hard boiled egg during my interview doesn’t know what to do
Asking to wait for someone else that never show
The humans resource department should do a checking in this person’s
There actitud doesn’t represent SeaWorld policies
Very unprofessional person
I had to leave
This happens today 10/12/22
At 9 am At 6283 Sea Harbor drive 33821

11 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

Dilapidated

Dilapidated. This place is the worst theme park in Australia. It is littered with closed rides and minimal staff.

Great, if you want to come and see a fish but all the other attractions are just run down and there is minimal staff. I can’t see this place lasting much longer.
It looks worse than Dreamworld did just before it closed.

My god! Even the toilets were all blocked next to the busted castle ride. Tried to call to let them know and the on hold time was so bad, I gave up.

2 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

I USED TO LIKE SEAWORLD,BUT EVER SINCE…

I USED TO LIKE SEAWORLD,BUT EVER SINCE I FOUND OUT THAT THEY CAPTURE ANIMALS FROM THERE NATURAL HABITAT.AND DONT FEED THEM WELL. THEY ONLY FEED THEM FISH AND ONLY IF THEY PREFORM.THEY SAY THERE DORSOL FINS FLIP OVER IF THERE OLD BUT THEY ONLY FLIP OVER BECAUSE THEY DONT GET WHAT THEY NEED THAT THEY GET IN THE WILD.WHEN A DOLPHIN OR ANIMAL DIES THEY FIND A NEW ONE IN THE OCEAN AND NAME IT THE SAME AND SAY ITS THE SAME ANIMAL.BUT IT IS NOT IF YOU DONT BELIEVE US LOOK UP THE BAD THINGS ABOUT SEAWORLD AND THATS ONLY A FEW THINGS ABOUT SEAWORLDS TRUTH.AND DONT BE THE REASON A ANIMAL DIES DONT BUY THERE TICKETS.

1 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

I wish I could give a zero

I wish I could give a zero. On my park day, the weather turned bad and for hours there was lighting and thunder. It started right when we arrived. We never got to do one thing because the park closed all attractions. They refused to give a refund of the entry ticket at the park and said to call a number that they gave me. After spending 40 minutes on the phone with them they came back and said they won’t do a refund because it is company policy.

This was due to lighting where they closed the park and they still take your money even though they closed. This is theft in my opinion.

Don’t take any chances, don’t go and do one of the many other theme parks.

Dave

8 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Cancelled account but still charging me fees.

I use to have a Seaworld San Diego Annual pass. When I look at my online account, I don't see any "active passes." I called once to cancel my old account, which is probably why I have "No Active Passes" showing in my account. I check my bank and charges have been deducted from my account. I call customer service and they say that "I should have cancelled the account." BUT I have NO ACTIVE PASSES to cancel. Really Seaworld, you could do better than that.

I just wanted my refund.

14 janvier 2022
Avis spontané
Noté 1 sur 5 étoiles

If I could leave a negative 5 I would

If I could leave a negative 5 I would. We saved money for a trip to Seaworld and Disneyland. We don’t often get to travel. We bought city passes for Disneyland and Seaworld for 7 ppl. Disneyland went great but we got to Seaworld at 3 pm and they said they closed at 5….. I had literally just called two days before and I was told 8:00 pm.

8 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Sea World Refuses Cancelations and Refuse to Give Refunds

I made a reservation for Sea World. I didn't realize that they refuse to offer refunds. I had an unexpected huge expensive come up for my car, so we are unable to make the trip to Sea World and Aquatic. They don't care and refuse to give me a refund. They said that I can use the tickets the next time we are going to be in San Antonio. That's going to be at Christmas, and they will be closed. They are extremely selfish by refusing to refund their tickets under certain circumstances!!!! Now I'm not sure it's worth even going, but they stole my money and refuse to give it back at all, so I guess we'll go eventually. It's still extremely unprofessional way to handle things!!!!

24 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Blackfish and afterward

Saw an article about Whale and Dolphin Conservation, a group working to get an Orca called Lolita (not at Seaworld, but another Florida sea park) freed from captivity and I made a donation in memory of Tilikum, the Orca about whom Blackfish, the intensely moving documentary was made and after I saw it I bought a “free Tilikum” T shirt which I happened to be wearing when I saw the article. Anybody who can see Blackfish and still book tickets has to be heartless. IMHO.

15 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Everyone that works here needs to get off the planet your not needed anymore

If you visit this place you are just as bad as the people that made it and abuse the orcas and other animals

You directly fund it

Just do a very quick serch and you can see pretty much anything you want in the wild, although this does come with its own problems its alot better than this hell hole

If you need something to preform for you to appreciate it then you need to experience more of the world

1 août 2022
Avis spontané
Noté 2 sur 5 étoiles

Bit disappointed

Visited Seaworld today.
Bought Quick Queue ticket approx. $70 found out it did not include Ice Breaker (had to wait 90 minutes) this was not explained to me when purchasing the ticket.
Also noticed a lot of rides with big queues were sending off the carts with vacant seats why do they not fill the carts when there is big queues.
Had to chuckle when at the Orca show they told you how they “rescued” a Manitee from Baltimore, flew it to Seaworld tagged it and released it for the animal to swim all the way back to Baltimore.
Finally the music played at, to me, unacceptably loud levels which prevented normal conversation, you had to raise your voice to be heard.
Overall a not too bad a day but there is room for improvement.

26 juillet 2022
Avis spontané

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