Shawn Croats was extremely helpful with any questions or concerns my husband and I had from beginning to end. He is very knowledgeable and works to get the best rates the first time without jerking us... Voir plus
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Shawn Croats was extremely helpful with any questions or concerns my husband and I had from beginning to end. He is very knowledgeable and works to get the best rates the first time without jerking us... Voir plus
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Shawn Croat was extremely helpful in working through the nuances of the refinance. He responded quickly to requests and provided guidance at every step along the way.
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Hello Mandeep Brar here.My Loan officer was David Steel. He was really awesome with whole process. Really patient and hard working guy. He made refinancing for us such an amazing and smooth experience... Voir plus
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We were amazed by how smoothly and quickly the loan process went. Mike Cannon handled our refinance. He and his team did a phenomenal job, the entire process taking less than three weeks from beginn... Voir plus
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Sebonic Financial is a nationwide direct mortgage lender that provides modernized home financing solutions. As a trusted industry leader for nearly 30 years, Sebonic upholds the fundamental belief that top-notch customer service is key. Using a unique combination of proprietary technology and human expertise, we’re making the complicated process of obtaining a home loan simpler and easier. Reliable. Realtime. Reinvented. Sebonic has the home financing you need at the speed you deserve.
3530 Toringdon Way, Suite 200, 28277, Charlotte, Etats-Unis
I had really good experience in refinancing with Sebonic Financial. I was informed all the steps involved in the process and provided a website where I was able to upload all the documents. Entire process went smoothly I got good/competitive rates, I liked it. I would recommend to anyone.
I was a little nervous at first deciding to go with a online loan company. They may have a local presence somewhere but not where I live. That nervousness was about the only time I felt that way. Kevin Geraghty my loan originator was beyond awesome. He was easy to communicate with, answered all of my questions and even called me when rates lowered a bit and told me he got me a lower rate, I didn't ask or inquire during one of our calls he just said "hey our rates just lowered I'm going to drop your rate". They offered the lowest rate out of all the companies I shopped. I realtor had even said that she was very impressed with how low the closing costs were. I was able to close in 26 days and they even asked if I wanted to close earlier. 90% of the paperwork was all electronic. Bethany Evans who was the processor was equally amazing. They really made it easy and stress free. I cannot say enough good things about the buying process with these people. If your looking for a company to purchase a loan through I would say you should absolutely give them a chance.
Overall I'm very pleased. My rate was a half point lower than local brokers and the fees were a lot lower, too. My originator, Kent, was really terrific and looked out for me during the whole process. Closing was slightly delayed by a late appraisal, but the lender extended their rate lock for free. Communication slowed down a bit during the middle of the process, but I never felt abandoned. I would recommend in a heartbeat.
At first, I was very skeptical refinancing with an online agent. However, this process has been extremely smooth and quick.
Sebonic Financial is the most responsive Loan Company I have ever dealt with. They are quick with emails and requests, which makes me feel very comfortable when dealing with someone you have never met.
They even adjusted my rate to a better one than what I was originally quoted. Sebonic Financial has gone above and beyond from what I would typically expect from a loan company
I highly recommend Sebonic Financial if you are looking to have a smooth and easy mortgage transaction. Thank you again for your help and wish to do business again in the near future
Joe, and the Sebonic Financial Team, did a fantastic job for us. They came in lower on rates, better on processing time, and helped us even close early. So happy that I chose to go with Sebonic over our local broker. Thanks again!
I a baby boomer, so using an on line platform for something I traditionally used a bank for was a bit of a stretch for my wife and me. But we're glad we went this way. It was straightforward, the people were great, and we proceeded through to close with no hiccups. You do have to prepare for LOTS of email though.
Sebonic handled my new purchase mortgage. They had the most competitive rates. Ryan Stephenson, the Loan Officer, replied quickly to questions and helped through the process. The online submission made things very simple. We closed on time with no issues. Highly recommend.
Just purchased a new home using sebonic financial. They had me closed in right about 3 weeks, there rates were the lowest around with no fees. The communication from everyone involved was excellent throughout the whole process. I will definitely use them again on our next property purchase.
From the first rate query to the closing table, my loan originator was engaging and responsive and took me through the loan process with ease and transparency to refinance my existing 30-year mortgage.
I took on a major new project at work just a few days after opening my loan application, and thought I wouldn't have time to deal with a mortgage refi until my work storm blew through...
Faith Milot and the Sebonic loan team made it all too easy, though, and with great communication and exceptional responsiveness, the refi was a piece of cake! With a notary coming to my door to close, I really could have done the entire process without ever leaving home!
Thanks for a great experience--not to mention a phenomenal rate and closing costs below the competition!
I recommend Sebonic with full confidence!
This is our second time refinancing, so we had a pretty good idea what we were getting into. Barry did a great job locking in our rate up front and very clearly letting us know what he needed from us. The site that Sebonic/Cardinal used for document uploads also was fantastic. We had all of our documentation turned in and our paperwork signed that same night. Brenna, the processor, also did a nice job early on navigating a couple of special situations we had with our insurance and with our solar panels.
Where issues arose was at the end. On three separate occasions, the closing disclosures listed an incorrect loan amount, and also failed to roll our closing costs into the loan as we had requested. Barry responded to my requests and pushed to get things fixed, but the incorrect loan amount and closing costs kept showing up on the revised disclosures. I finally had to threaten to not sign off on the day before close (which also would have been the last or next to last day before the rate lock expired). Finally, on the morning we were supposed to close, they got everything correct and we were able to sign the docs.
Overall, most of the experience with Sebonic was pretty painless and stress-free. I would still go through them again, but they definitely need to address some internal disconnects that they seem to have.
Michael was a great loan originator and my processor Taylor was amazing as well. The process was streamlined, efficient and fast all the way up to closing when it became a little bit bumpy. I was reassigned to a new closer without any notification and when it came time to close there was a lack of communication from my closer to my escrow and real estate agent. All parties were disconnected, and I had to get management involved with Cardinal to get things were they once were. Once management was notified things were back on track and on time. It would have been a perfect transaction if the breakdown in communication had not occurred.
I closed a refinance last week with Cardinal/Sebonic. My loan originator Arthur Melchionda was straightforward, explained me all the options and convinced me to get the deal. I had no problems uploading all my documents on their online portal. Closed the loan within 20 days. Will work with them again in the future.
I would highly recommend Sebonic financial. I was hesitant to go with an online company, but they had great reviews and the best rates. They were strait forward, fast, and easy to work with. Having recently gone through this process with my bank, I was pleasantly surprised at how much smoother the refinancing process went, plus I saved a lot of money!
All the employees that guided us through the process were very helpful! It was a very easy and simple process. Didn't think we could re-finance our home through a website and be so easy!
Scott, my loan originator, did a fantastic job explaining everything and was always available to answer our questions! The online portal for loading and reviewing documents worked great, and I appreciated the modern take on obtaining a mortgage. And, closing was painlessly completed at our home on a Sunday so we wouldn't have to miss work.
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