Seido-Shop Avis 

seido shop ripped me off for more than 600.00. added 315.00 shipping fee to package after free shipping was guaranteed.

Fraudulent. The jeans I received were not at all like the ones advertised. I would not have taken the jeans even if they were given to me for free. I inquired about returning for refund but they made it intentionally difficult to do so, giving a long & confusing address in China & saying shipping might cost me $50. I fought the charge 3 times but to no avail. I had to pay $55 dollars for thin, 1980’s Kmart denim. Buyer beware!! SHEIN has way better jeans for a fraction of the cost.

Sizing is off, clothing is low quality, and exchanges or returns require shipping the product back to China, which costs $20 - $25. Zero stars horrible company.

If I could give less than 1 star, I would. I never received the products I ordered and its been 1.5 months. I have reached out several times and their only response is its on its way. However, the tracking shows no updates since a month ago. I have requested a refund multiple times after two weeks of no tracking updates and their response is the same every time, stating its on its way. I will be requested a refund thru my credit card at this point, because this company is a scam.

The quality is terrible. They look nothing like the picture and to get a full refund, you have to ship them yourself back to China at a cost of almost $50.

These people have the worse customer service ever!! I paid for quicker shipping which meant 4-7 business rather than the 7-10 days. After 10 days of not receiving the item or even having any update on tracking information I reached out to them letting them know and the response I received was that in my area it usually takes 11 days.. So I proceeded to tell them they needed to refund me my money for faster shipping if it has been over 2 weeks and I still have not received the items nor is there an estimated delivery date when I use this tracking info they provided. They responded again without even acknowledging my concern. It's been another 3 days and no one has reached out to me about my refund for the fast shipping. This is ridiculous for such expensive items. They better be worth all this hassle. DO NOT PAY FOR THE QUICKER SHIPPING BECAUSE THEY ARE STEALING YOUR MONEY!!!

Positivt overrasket allerede ved ordre bekræftigelse.
God kommunikation mellem mig og service.
Flere mails send frem og tilbage ift. et logo jeg ønskede, hvor jeg først havde lavet fejl.
Super hurtig håntering og levering.
Jeg fik den slim Dogi jeg ønskede mig.
Ved ikke om den holder, men det vil jeg bestemt tro.
Den passer godt og er flot sat sammen. Positivt overrasket over venlighed og hjælpsomhed.
Jeg er glad for at jeg tog changen.

I bought some items for delivery to me whilst I was staying in Japan. The customised items arrived within a week of ordering and the communication and customer care was exceptional - my emails were promptly answered. The items were well packed and the quality was high. I am very pleased with the overall experience and quality of items. Recommend.

Seems like good quality products (can't verify they'll last though) but customer service and terms of business from hell.

It will be hard to describe the entire torturous interaction with the customer service but to name a few points:

1. If you wish to return any product specific list you have to go through is exhaustive.
2. Not only must you pay for the delivery back to them which according to FedEx is between £46 for jacket and pants weigh 2.5kg which God knows how long it takes to reach them, to £150 if you want it expedited. They also deduct their own shipment cost from the refund. That means not only do you pay for your own delivery back to them they take away their own delivery from the total.
From £250 paid the deduction will be the entire value of the gi Still allowing them to set it again for full price.
3. Their measurements sizes are so wild and inaccurate that while I was thinking I should buy size 5 I realised I should actually buy size 3.
4. The telephone numbers do not operate as side of the answering machine in Japanese even within their own working hours.
5. Rate of replies to emails is one email a day despite regular working hours whether it is European or Japanese. They simply do not care to reply on time or offer a reasonable solution.
6. Once you pay them you're in their pocket. They make no attempt to care for your experience post-purchase at the cost of losing future sales and receiving terrible reviews.

I do not believe they understand Western expectations of customer service and assume the customer works for them not the other way round. The prices are unbelievably high (five times what will be the usual price in the UK) which day describe as "Third world country production". Their arrogance is typical for a small minded society stuck on an island!

I WILL NEVER PURCHASE A SINGLE ITEM FROM THEM AGAIN DUE TO THE REAL RISK OF LOSING ALL THE PURCHASE MONEY ON THE COST OF RETURNING IT!

One of the best martial arts shops around. They also have great customer support. Highly recommended.

I've logged one 4 star and one 3 star for two different products and neither of them were published. If they aren't transparent with the reviews they get how can you trust them.

I bought one of their top line gi's that broke within 3 months of normal martial arts usage. Also a boken from this company broke within 4 weeks !

The company does not take responsibility for their faulty products and is very arrogantly tells you the damage is due to your own fault and tells you are a liar if you explain that you used the product normally.

For such and expensive products that are used in heavy physical martial arts I had expected to receive a strong product that could keep up with this. Absolutely advise to find your products elsewhere.