Selkiehaircare Avis 

197
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely love the shampoo and conditioner, they have made such a difference to my hair . I have my roots coloured every 5-6 weeks and feel my hair was losing its life , shine and smoothness . Having... Voir plus

Noté 5 sur 5 étoiles

Just started using this product. It’s really good - early days but hair feeling more controllable What stands out however is the fantastic personalised customer service - such a rareity these days... Voir plus

Noté 5 sur 5 étoiles

I have seborrheic dermatitis and struggled to find a shampoo that did not irritate my head! After 6 weeks of shampooing with Selkie every 3 days, I am very pleased with the result. My hair feels reall... Voir plus

Noté 5 sur 5 étoiles

Highly recommend this shampoo Love this shampoo. No waste, easy to prepare. Great for your hair and great for the environment. Be prepared for not so many bubbles, that's because there's no nasty che... Voir plus


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4,4

Excellent

TrustScore 4.5 sur 5

197 avis

5 étoiles
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1 étoile

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A répondu à 41 % de ses avis négatifs

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4,4

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(197)

110 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Trying to detoxify my life! thanks Selkie for detoxifying my hair!

I'm trying to remove chemicals / micro-plastics from all products (makeup, cleaning etc) - this is my first time trying a sustainable shampoo / conditioner and I'm obsessed! It feels a bit different at first since it doesn’t lather like regular shampoos - but it's crazy to think that effect is only because of all the chemicals.

So glad I've finally found a natural ingredient, toxic-free shampoo that makes my hair feel great too. Just if you have fine hair like me, make sure to give it an extra rinse.

Love what Selkie is doing and can't wait to see what sustainable haircare products are brought out next

12 septembre 2025
Avis spontané
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Réponse de Selkiehaircare

This makes us so happy to read – thank you for sharing! 💛 You’re absolutely right, our >98% natural, toxin-free formulas skip the sulfates, silicones and microplastics, so the feel is a little different but so much better for long-term hair health 🌿 We’re thrilled you’re loving the results and can’t wait to share more sustainable goodies with you soon! ✨

Noté 2 sur 5 étoiles

I wanted to love this

I wanted to love this, however each time I used the shampoo & conditioner the condition of my hair became progressively worse, really dry, no shine at all & increasingly itchy scalp , so thank but no thanks as it is a great idea but the quality of the products will depend on the water!

18 septembre 2025
Avis spontané
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Réponse de Selkiehaircare

Thank you for giving us a try and for sharing your experience 💛 We’re so sorry to hear it didn’t work out for you. Our products are carefully formulated to work with all water types, and our gentle >98% natural formulas are designed to focus on long-term hair health and nourishment. They’re free from sulfates, silicones, microplastics and more – which can sometimes create the illusion of ‘slip’ or shine, when really hair is just being coated.

We can see you haven’t been using it for very long, and we really wish our team could have helped with tailored advice directly, as everyone’s transition can look a little different. Our team are always here if you’d like support 🌿

Noté 5 sur 5 étoiles

I have now subscribed!!

I have been so impressed with Selkie that I have now subscribed so that I can receive my Shampoo & Conditioner every 6 weeks. Not only is this convenient, but I know I am helping the planet in a small way by reducing my use of single use plastic. Best of all my hair is looking AMAZING!! Love it.

9 septembre 2025
Avis spontané
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Réponse de Selkiehaircare

That’s amazing to hear – thank you so much for subscribing! 💛 We’re thrilled you’re loving the results and helping reduce single-use plastic at the same time 🌍✨

Noté 3 sur 5 étoiles

A little disappointed

I really wanted to love this product because the concept aligns so well with my values. I was excited to try it as soon as it arrived, and the mixing process was simple and straightforward, which I liked.

Unfortunately, it didn’t meet my expectations. I have long, straight hair, and it took four washes before my hair finally felt somewhat close to clean. Even then, my hair felt heavy, sticky, and not truly clean. The shampoo doesn’t foam much, so I needed to use a lot of product to cover all my hair. It was also quite difficult to rinse out and required a lot of water - which, ironically, felt wasteful. The conditioner was even more disappointing. It didn’t provide any moisture, and brushing my hair afterward was such a struggle.

I truly wanted this to work for me because I love the idea behind it, but sadly, the results just weren’t there.

5 septembre 2025
Avis spontané
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Réponse de Selkiehaircare

Thank you so much for giving us a try and for sharing such thoughtful feedback 💛 We’re really sorry to hear the products didn’t meet your expectations. Everyone’s hair can respond differently when switching to a natural, >98% plant-based formula, and sometimes it takes a little adjusting to get the balance right. Our shampoo is low-foaming by design (to keep things gentle and avoid harsh sulfates), but we understand that can feel quite different if you’re used to traditional shampoos.

Our team are always on hand to provide support and make sure you’re satisfied, and we wish you had got in touch with us directly so we could have helped troubleshoot together. We’ll also pass your comments on to our product team as we’re always looking to improve. Thanks again for supporting the concept 🌿

Noté 5 sur 5 étoiles

Makes my hair softer and manages my frizz

I really struggle to find something that looks after my dry, curly, menopause hair but Selkie nails it. Selkie has the best price and best products I’ve used (among many including Wow, Coco & Eve, Olaplex, Canti, Boucleme, Flora & Coil etc) and it’s sustainably green. Love it! I love that it’s water-free and low packaging. It’s understated and the bottles are distinctly average but don’t be put off - the pumps work work well to deliver their amazing products!
My hair feels and looks softer and frizz is now controlled.
I use the conditioner and shampoo and will use these exclusively.
Easy to use - no complex routines - for softer, well nourished hair. What’s not to love!? It’s truly good stuff and should be shouted about.
It might sound like I’ve been paid to say this because I’m gushing about it so much, but I promise, I’m not and I have no links. I just LOVE this stuff.

1 juillet 2025
Avis spontané
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Réponse de Selkiehaircare

WOW! This is such a wonderful review to read – thank you so much 💛 We’re so happy to hear Selkie is working wonders for your curls and helping with frizz and dryness. It really does mean to world to us that you love what we're doing. Thank you for being a part of the Selkie community!

Noté 5 sur 5 étoiles

These hair products are lovely for my…

These hair products are lovely for my curly hair. It definitely helps my hair feel cleaner for longer and less frizzy.
I also had a problem with my subscription, I emailed and it was sorted right away. Would definitely recommend

31 août 2025
Avis spontané
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Réponse de Selkiehaircare

So glad to hear your curls are loving Selkie, Nesmah 💛and that we could get your subscription sorted quickly - we're always here to help! Thank you so much for recommending us, and joining us on our mission 🌊✨

Noté 5 sur 5 étoiles

Love it and so simply sustainable

Love it and so simply sustainable

18 août 2025
Avis spontané
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Réponse de Selkiehaircare

So glad you’re loving it, Kirsty 💛 we’ve worked hard to make things as simple and sustainable as possible! Here's to more products in the future ✨

Noté 5 sur 5 étoiles

Fab product would 100% recommend

My hair is super thick and continuously malting, I have over the years every time I was my hair been pulling handfuls out at a time. Also the amount of shampoo I had to use to even get my hair clean was costing a fortune and the plastic throw away was so excessive! I have been using selkie for approximately 4 weeks now and my hair is cleaner for longer and I have less hair loss, I am also having people comment on my hair when out and about aswell.
I love selkie!

25 juillet 2025
Avis spontané
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Réponse de Selkiehaircare

This makes us so happy to read, Holly 💛 thank you so much for sharing your Selkie journey! We’re thrilled you’re already seeing (and hearing!) such brilliant results ✨

Noté 3 sur 5 étoiles

Hi there

Hi there! I’m a new Selkie Hair user. It’s been about two weeks now. Has anyone else noticed their hair being more knotty than normal and their scalp becoming very tender?
My hair is fuller than usual, which is great. I’m not experiencing any stickiness that others have mentioned but there’s some uncomfortableness with my usually normal skin and my hair doesn’t feel smooth, although it is thicker.
I like the ethos of the product.
Should I keep going with my perseverance?

17 août 2025
Avis spontané
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Réponse de Selkiehaircare

Hi there,

Thank you so much for sharing your experience and for giving Selkie a try 💛 We’re really glad to hear you’re enjoying the fullness, but we completely understand your concerns about tangling and scalp tenderness.

As this isn’t a chat forum, we’d love to give you a proper, thorough response tailored to your routine. Our customer care team are always on hand and would be delighted to look into this with you in more detail - please do reach out to us directly at hello@getselkie.com so we can support you fully.

Best Wishes,
The Selkie Team 💛

Noté 5 sur 5 étoiles

Sustainable haircare products that have worked for me

Kinder shampoo and conditioner that really work. The Selkie products have helped my long parched frizzy hair become healthier, hydrated and easier to style. The shampoo leaves the hair with a feeling of being deep cleaned allowing the conditioner to moisturise giving defined curls back to my hair that had become frizzy with product build up. My hair is left feeling soft, looking healthy and smelling clean and fresh. Selkie has managed to deliver a natural product that has worked for me.

16 août 2025
Avis spontané
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Réponse de Selkiehaircare

Hi there,

Thank you so much for your wonderful review 💛 We’re over the moon to hear that Selkie has helped bring back hydration, softness, and definition to your curls, while still giving that deep-clean feeling. It’s amazing to know your hair is feeling healthier and easier to style with our products.

We’re so grateful for your kind words and support, it means the world to us!

Best Wishes,
The Selkie Team 💛

Noté 5 sur 5 étoiles

Try Selkie! Your hair will thank you!

Selkie’s shampoo and conditioner is working wonders for my wavy/curly hair so far (it’s been a month). I’m particular about the products I use due to harmful synthetics and environmental impact. Selkie meets my criteria- the only thing I’d love more is a shampoo bar that has the quality that matches (or is superior to) their current shampoo.
I’ve had a great customer service experience and will continue to recommend Selkie to others 💜💛

16 août 2025
Avis spontané
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Réponse de Selkiehaircare

Hi Shan,

What a joy to read your review 💛 We’re so happy to hear Selkie is working wonders for your waves and curls, and that our ingredients and ethos align with what you look for in haircare. It’s lovely to know you’ve also had such a positive experience with our customer care team.

We've definitely noted the feedback/request on a bar format! Thank you so much for recommending us 💜💛

Noté 1 sur 5 étoiles

Leaves hair dry and sticky

I really tried hard with this product but it's just no good.

My hair is medium thick, shoulder length with full head highlights. It is in the best condition processed hair can be.

It takes me upwards of 20 pumps to work enough shampoo in to my whole scalp. It takes a lot of water to remove the product. After using the conditioner my hair is sticky and almost impossible to brush through. It looks lank and dull and is very difficult to style.

15 août 2025
Avis spontané
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Réponse de Selkiehaircare

Hi Caroline,

Thank you for taking the time to share your feedback. We’re really sorry to hear you haven’t had the results you were hoping for — we always want our customers to love their Selkie experience.

We’d love the chance to help you get the very best results possible. Everyone’s hair is unique, and sometimes a few small tweaks can make a big difference. We only wish you had reached out to us directly, as our customer care team are always on hand to give personal, tailored advice. Please do drop us a message at hello@getselkie.com so we can support you fully 💛

Best Wishes,
The Selkie Team 💛

Noté 1 sur 5 étoiles

Love the idea...just doesn't work....

The company seems great and I love the idea of the product but I just can't get on with it. I've used it for about 3 weeks so I have persevered. I just can't seem to get it out of my hair....once I've raised my hair for ages I can still feel it. When my hair is dry it looks ok but you can feel the reside and after 1 day it's sticky and I gross.. like I have product build up on it. It just doesn't work. I'm very sad.

8 août 2025
Avis spontané
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Réponse de Selkiehaircare

Hi Laurie,

Thank you so much for sharing your experience and for giving Selkie a real try over the past few weeks. We’re so sorry to hear you haven’t had the results you were hoping for — we completely understand how disappointing that must feel.

We’d really love the chance to help you get the best from your products, as sometimes a few small adjustments to your routine can make all the difference. Our customer care team are always on hand to offer personal, tailored advice, and we only wish you’d reached out to us directly so we could support you sooner. Please do drop us a message at hello@getselkie.com so we can look into this with you 💛

Best Wishes,
The Selkie Team 💛

Noté 5 sur 5 étoiles

Soft great hair with no plastic

For many years I have been trying to find hair care products (shampoo, conditioner) that are natural, no harsh chemicals and environmental friendly too. So no plastic. Tried lots of shampoo bars but unfortunately non of them worked well on my hair. They just left my hair greasy and tangled.
Then I came across Selkie. What an amazing idea to make powder shampoo then we can mix it at home with water. Selkie works perfectly on my hair, it leaves my hair soft, shiny and smells absolutely beautiful. Even my boyfriend complimented how soft my hair is and the lovely smell. I can only recommend Selkie to anyone. And obviously NO single use plastic.
Ps: I have long blond (coloured) hair.
Absolutely love it, definitely 5 stars.

31 juillet 2025
Avis spontané
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Réponse de Selkiehaircare

Thank you so much for this lovely review! 💛 We're so glad Selkie has been a game-changer for your hair - soft and shiny is exactly what we aim for! It's great to hear how well it works for your long coloured hair too. And yes, no single-use plastic, over 98% natural ingredients, and kind to both hair and planet. We're thrilled to have you as part of our community! ✨

Noté 5 sur 5 étoiles

Very happy with the switch to Selkie

You need to firstly get your head around the less foaming when washing but when you realise the foam is a cosmetic, unnecessary part of the performance of conventional shampoos and after a few washes with Selkie you’ll get it. I find my hair stays cleaner for much longer and is brighter and the colour stays for so much longer. I get less tangling and my hair is in great condition now. I’m very happy with the switch and have no plans to go back to conventional shampoo and conditioners.

30 juillet 2025
Avis spontané
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Réponse de Selkiehaircare

Thank you so much for your thoughtful review! You're absolutely right - less foam, but so much more goodness for your hair and scalp. We're so glad you've noticed the difference in brightness, colour retention, and overall condition. That’s exactly what we aim for with our natural, gentle formulas. So happy to have you on the Selkie journey with us! 💛

Noté 2 sur 5 étoiles

These products did not work for me…

These products did not work for me unfortunately.

Although the did leave my hair feeling clean, I had to use a lot of product and my hair still smelt dirty, was tangled and dried frizzy.

Credit to Selkie customer service though. Thank you for responding to my initial review by providing a full refund minus p&p.

11 juillet 2025
Avis spontané
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Réponse de Selkiehaircare

Thank you for giving Selkie a try and for your kind words about our customer service 💛 Our team is always here to support you and make sure you feel heard. We're really grateful you took the time to share your experience. Every bit of feedback helps us grow and improve 🌿

Noté 1 sur 5 étoiles

Selkie - be careful with this company.

Selkie took 28.14 out of my bank account without permission. I do not have a subscription with Selkie and would never had taken out a subscription on a product that I wanted to trial (and do not want to re-purchase). Contacting them has proved to be incredibly difficult. I used the shampoo and condition once - it dried my hair out and so did not use it again.

5 juillet 2025
Avis spontané
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Réponse de Selkiehaircare

Thanks for your feedback, and we're really sorry to hear this. We did send emails at the time of sign-up and an email 3 days before your subscription order being processed to give you the opportunity to cancel or rearrange. However, based on hearing from you over email, we already refunded your subscription order before it was dispatched to make things right. We're always here to help via email or social media if you have any questions - and we truly appreciate you giving Selkie a try, even if it wasn’t the right fit for your hair 💛

Noté 5 sur 5 étoiles

sustainable and silky !

I wanted to try selkie because their refils seemed like the most sustainable option in the market. I am on my third refill with the company and it couldn't be easier to mix the powder with water in the reusable bottles.

I love the pump, it makes dispensing the product so much easier. The shampoo leaves my hair feeling incredibly clean and I enjoy that it is not strongly scented. The shampoo does not lather much on the first wash but I always double shampoo and the second wash it has much more lather.

The conditioner is great too for a light but silky feeling and my fine hair is much more manageable after using it.

I mainly chose the products at first due to the sustainability and I was pleasantly surprised at how great they make my hair feel

7 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Trying something new

Once I'd got used to the product, I love it. It is fantastic for my curls. I do tend to use more conditioner as my curls are dry but again as I've got used to it, I don't use any more conditioner than shampoo. My hair is soft, clean and bouncy. I love it. It's a bonus that I'm also able to do my bit for the environment too. Also customer service has been brilliant and delivery is quick and reliable.

30 mai 2025
Avis spontané

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