Darren and Arran were very efficient and explained everything to us. Very impressive.

Jordan was punctual, polite, very efficient and helpful. I am delighted with the service

Senior Stairlifts’s staff and services are superb
Dan, engineer was reassuring , kept me informed, treated me with dignity. As a wheelchair user trapped upstairs by broken lift I needed this!
He repaired the chair and I felt totally safe and confident in his abilities.
Katie in the office was empathetic, helpful and efficient
Highly recommend this company and their staff !

Reece was fantastic and did a great job I'm really happy with my new stairlift and will recommend senior to my friends thank you for all your help

What a wonderful Gentleman was Dougie. A great Job he did installing our Stairlift also cleaned up after himself. Highly Recommend him. Thankyou so Much Dougie.

Excellent advice and service.Ollie arrived on time and did a very good job removing an old stairlift and installing a new one.

We ordered a stairlift from Senior stairlifts solely on the basis that they offered a 7-10 day then around time. The sales person and the engineer reinforced this promise at the point of order and the technical survey.
As we approached the seven day limit I phoned to check progress and was informed that I had been given the wrong information and that it would be a minimum of 15 working days. I complained at this point and requested an immediate update once they had spoken to the manufacturer. This call never came. I called back the following day and was told that there had been a delay in the manufacturing process. I asked for the order to be cancelled at this point. The person at the end of the phone assisted me that they would cancel the order as it had gone beyond the promised delivery timescale and again promised to get back to me. Yet again there was no return call. The next contact I had was a couple of days later when I had a call to arrange installation. Sadly this was too late for us as my partner had by this time passed away. I explained the situation and they apologised profusely but I received further emails and phone calls trying to arrange fitting. In the end the company offered me a £500 refund on the £3500 deposit we had given them. I am appalled.by the service and failure to deliver on promises made, but the worst part of the whole debacle is the lack of customer care at a terrible time in our lives. The company failed to reply to emails and each representative spoken to had no recollection of the issues despite the phone calls being recorded.

Arran can come again, repaired my stairlift and it’s now back into working order

Aaron was very pleasant and informative. Thank you

I cannot praise the senior stairlift team enough. First was Glen who came to measure he was so friendly and helpful. Then Darren came to install the lift he was quick and left it very clean. Then Dan checking all was well. What a team amazing and would recommend to anyone who needs a stairlift .

Have just had my stair lift installed, The engineer was Steve, who did an amazing job in extreme heat.
He was very friendly and very informative , Demonstrated every aspect, and everything was left immaculately clean. I would definitely recommend Senior Stairlifts with confidence.

Thanks for the message Joe same one you advised us three weeks ago. BTW a bit has dropped off

The fitters were very friendly and helpful. They were here 10 minutes early , fitted 2 stair lifts , cleaned up even down to hoovering , all done in about 3 and half hours .
All demonstrated perfectly.
Really good service

Arrived on time, engineer's name is Ollie. Was very neat and tidy, installed the stairlift very efficiently and cleared up everything when finished. We are delighted with the service we've had from seniorstairlifts. Would highly recommend this family company.

Reece was here this morning fitting my new stairlift. A very pleasant guy who was efficient and cleaned up well afterwards.

Very happy with Steve W and Chris with their service and installation.

Jordan M M. A very patient man who was very kind to me. He has done a great job with installing my stairlift, explaining/showing me how it works and has tidied up on completion. Very professional. Thank you.

Arron brilliant customer services, mended our stair lift lovely

Very pleased with the service. Aaron came and fitted parts to the stairlift