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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was so impressed the excellent customer service I received. I reached out as a product was out of stock, but I was kept up to date by email until the product was available. The product itself is j... Voir plus

Noté 4 sur 5 étoiles

Product was good, weighted teddybear. The dilivery service they use Royal dilivery isnt great, there site wasn’t working all of the time so i had to contact coustumer support paula from sensory hugs u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

More people need to know about these! The whole buying experience was easy, the site is easy to navigate the teddy itself came in a drawstring bag inside a plastic bag. Holding the bunny almost brin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Comfortable Lovely soft stretchy material. I have an autistic son who suffers from high anxiety. As soon as he’s underneath the sheet he’s asleep. If you are the parent of an autistic child yo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de jouets pour enfants
  2. Fournisseur d'équipement pour personnes handicapées
  3. Magasin de fournitures scolaires et matériel pédagogique pour enseignants
  4. Magasin de jouets

Écrit par l'entreprise

As a mum of an autistic boy I know anxiety plays a large part in daily life. At Sensory Hugs we want to help you provide a calm home for people struggling with anxiety and stress, whatever the reason. We sell a range of sensory and weighted items including our very popular weighted soft animals. The aim is to help everyone feel safe and secure and hopefully able to settle and sleep. These products are great for journeys, airports and even the dreaded supermarket visit.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

176 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 2 sur 5 étoiles

I purchased Sensory Compression Bed…

I purchased Sensory Compression Bed Sheet Blue. 92% Cotton 8% Lycra. Single, Small Double, Double, King Size - Double on April 3rd, 2025 and it already got a hole in it which is very bad it’s just Chinese junk, as once I received it the packaging has spelling mistakes which is is from china. I highly suspect they buy it cheaply in bulk from china and sell it for higher price. I just noticed that the material is 95% cotton and 5% Spandex. I’m very dissatisfied with the product I will not purchase stuff from here again. I will buy my next compression sheet from JettProof.co.uk as they look much higher quality

26 juin 2025
Avis spontané
Logo de Sensory Hugs

Réponse : Sensory Hugs

Hello, I am sorry you are unhappy with the sheet. I wish you had emailed me to fix the problem instead of leaving me a negative review.

This is the first complaint I have had about my sheets. I do have these sheets made in China but to my exact individual specifications and requirements. Cotton is much more expensive to use than the usual cheap nylon sensory sheets you can buy and as I am only a small business run from home I assure you I am not buying them in bulk cheaply. The cotton makes them quite expensive for me.

The sheets are 95% cotton and 5% spandex. This is on purpose to give the sheet stretch, give and compression when in use.

I did look at the other website you recommended and they don’t say what their sheets are made out of but I agree they look lovely… they are also OVER twice the price of my sheets.

I am sorry again that your sheet got a hole but again I wish you had just emailed me. Thanks, Paula.

Noté 5 sur 5 étoiles

Great site

Great site, had just what I needed at a great price. Will definitely be telling my friends about this site. Even sent a little Merry Christmas present.

11 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic quality and excellent customer service

The ordering and delivery process was very efficient and seamless. Excellent customer service. I ordered the weighted Koala bear and am delighted with my purchase! He is weighted perfectly and is a great size and so so soft. I highly recommend this company

18 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Good communication from the seller…

Good communication from the seller about when my item would be dispatched. My item arrived beautifully packaged and in good time. I ordered a weighted rabbit plush toy. It's beautifully made, so soft and really cute. I absolutely love it, l have a weighted blanket but sometimes it can be too warm and so I thought I'd try a weighted plush, so comforting and I've slept so well. Thank you, would definitely recommend.

11 avril 2024
Noté 5 sur 5 étoiles

My grandson has a new best friend

Bought the Sloth for my Grandson and he is so happy. He goes everywhere with him and sits next to him when he is busy. It helps when he is overwhelmed. The weighted animals are a God send. The delivery was as promised which is important.

28 mars 2024
Noté 3 sur 5 étoiles

Lovley rabbit and my daughter loved …

Lovley rabbit and my daughter loved it, the only problem is it states on the care instructions it can be washed on a 30 degree wash, it’s been washed and the stitching on the back of the bunny has completely come undone and all the stuffing come out in the wash so now it’s no good and has had to be binned, so I do not advise washing at all

23 août 2023
Logo de Sensory Hugs

Réponse : Sensory Hugs

Hello, I am very sorry this happened to your rabbit. I wish you had messaged me before leaving a review. The back stitching is where the rabbit is hand finished and obviously this one wasn't done correctly and washing it pulled the stitching loose. Please email me images and I can sort you out a replacement. info@sensoryhugs.co.uk Thanks, Paula.

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