my initial consultation with my…
my initial consultation with my daughter was very good and the knowledge I was given and showed was very good also and I was happy to go ahead with therapy for her , we had been attending for a good few block courses (5 sessions each block) which is not cheap by no means, and initially was good but after a while the therapist was always late, another time one session was cancelled on the morning and was given back at the end of the block session which i was ok about , another 2 times day before was informed my daughter would have a different therapist. in the last 3/4 weeks I had to go for surgery and asked could I put one of the session on the other end of block as I was having surgery on the Thursday and wouldn't get down the Friday there was no obligation made bare times and days I genuinely could not make, due to my other kid having activities at the same time, this I found very frustrating as they had done it and when I asked there was no obligation made , the week after that I was told my daughter would be getting a totally new therapist and I said okay and then a few days later got a phone call to say the days and times would be changed also,my last session I had with my daughter i expressed the frustrations I was having with all of the above to the girl in the office , and when the therapist came in late again the girl in the office and the therapist started to speak in their own native language which is Polish as far as I know this made me and my daughter feel extremely uncomfortable and i taught this was the height of rudeness and was extremely unprofessional, all round I feel this is just a money maker for sensory kids and they don't have the interest of any of the kids at heart as these are kids with additional needs like asd and ADHD and there are no considerations made for the kids with all the chopping and changing of therapists and days and times . I had two sessions left which I paid for and didn't attend so that will tell you how bad my experience was the last time especially . I wouldn't recommend these at all and feel my daughter over all was let down by this company.








