Serdevtoolkit Avis 

Réponse de Serdevtoolkit

13 mai 2025

Hi Sarb,

We are sorry to see that you have left us a negative review on Trustpilot. Serdevtoolkit.com is a subscription service that provides its members with coding lessons in video and text form. It is suited for beginners as well as for those who want to fresh up their knowledge. We think there were some misunderstanding since we only provide this service to paying members.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

We have informed our support team of your case and they will contact you as soon as possible. In order to speed up the resolution of your case, we urge you to contact us at support@serdevtoolkit.com or visit our website serdevtoolkit.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will have your details.

Thank you and we look forward to contacting you to help.

Best regards,
Support Team

Réponse de Serdevtoolkit

1 mai 2025

Dear Valued Customer,

We are sorry to see that you have left us a negative review on Trustpilot. Serdevtoolkit.com is a subscription service that provides its members with coding lessons in video and text form. It is suited for beginners as well as for those who want to fresh up their knowledge. We think there were some misunderstanding since we only provide this service to paying members.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

We have informed our support team of your case and they will contact you as soon as possible. In order to speed up the resolution of your case, we urge you to contact us at support@serdevtoolkit.com or visit our website serdevtoolkit.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will have your details.

Thank you and we look forward to contacting you to help.

Best regards,
Support Team

Réponse de Serdevtoolkit

17 avr. 2025

Dear Sarah,

Thank you for sharing your concerns and we apologize for the trouble. As mentioned on your previously posted review, please reach out to our support team at support@serdevtoolkit.com or visit our website serdevtoolkit.com where you can talk to our support team via live chat. Please highlight that you already raised a case via Trustpilot and they will have your details

We are sorry to see that you have left us a negative review on Trustpilot twice and we are here to correct this and help you with your refund.

Thank you and we look forward to contacting you to help.

Best regards,
Support Team

Réponse de Serdevtoolkit

29 mars 2025

Dear Elaine,

We are sorry to see that you have left us a negative review on Trustpilot. Serdevtoolkit.com is a subscription service that provides its members with coding lessons in video and text form. It is suited for beginners as well as for those who want to fresh up their knowledge. We think there were some misunderstanding since we only provide this service to paying members.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

We have informed our support team of your case and they will contact you as soon as possible. However, since your full name is not found on Trustpilot, we will not be able to find your contact details. In order to speed up the resolution of your case, we urge you to contact us at support@serdevtoolkit.com or visit our website serdevtoolkit.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will have your details.

Thank you and we look forward to contacting you to help.

Best regards,
Support Team

Réponse de Serdevtoolkit

13 mars 2025

Dear Rob,

We are sorry to see that you have left us a negative review on Trustpilot. Serdevtoolkit.com is a subscription service that provides its members with coding lessons in video and text form. It is suited for beginners as well as for those who want to fresh up their knowledge. We think there were some misunderstanding since we only provide this service to paying members.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

We have informed our support team of your case and they will contact you as soon as possible. However, since your full name is not found on Trustpilot, we will not be able to find your contact details. In order to speed up the resolution of your case, we urge you to contact us at support@serdevtoolkit.com or visit our website serdevtoolkit.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will have your details.

Thank you and we look forward to contacting you to help.

Best regards,
Support Team

Réponse de Serdevtoolkit

13 mars 2025

Dear Valued Customer,

We are sorry to see that you have left us a negative review on Trustpilot. Serdevtoolkit.com is a subscription service that provides its members with coding lessons in video and text form. It is suited for beginners as well as for those who want to fresh up their knowledge. We think there were some misunderstanding since we only provide this service to paying members.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

We have informed our support team of your case and they will contact you as soon as possible. However, since your full name is not found on Trustpilot, we will not be able to find your contact details. In order to speed up the resolution of your case, we urge you to contact us at support@serdevtoolkit.com or visit our website serdevtoolkit.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will have your details.

Thank you and we look forward to contacting you to help.

Best regards,
Support Team

Réponse de Serdevtoolkit

13 mars 2025

Hi Sophie,

We are sorry to see that you have left us a negative review on Trustpilot. Serdevtoolkit.com is a subscription service that provides its members with coding lessons in video and text form. It is suited for beginners as well as for those who want to fresh up their knowledge. We think there were some misunderstanding since we only provide this service to paying members.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

In order to speed up the resolution of your case, we urge you to contact us at support@serdevtoolkit.com or visit our website serdevtoolkit.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will have your details.

Thank you and we look forward to contacting you to help.

Best regards,
Support Team

Réponse de Serdevtoolkit

19 févr. 2025

Hola David,

Lamentamos la desagradable experiencia que tuvo con nosotros. Debe haber algún malentendido en la situación que describiste. Serdevtoolkit es un sitio de suscripción y solo brindamos este servicio a nuestros miembros mediante suscripción.

Nuestro equipo de soporte ha sido informado de su situación y ellos
Nos pondremos en contacto con usted lo antes posible para comprender el problema y brindarle una solución satisfactoria. Además, esperamos que se comunique con nosotros directamente en support@serdevtoolkit.com o visite nuestro sitio web serdevtoolkit.com donde podrá chatear con nuestro equipo de soporte en tiempo real.

Estamos comprometidos a brindar la mejor experiencia a todos nuestros miembros. Tenga la seguridad de que estamos aquí para ayudarle y apreciar sus comentarios.

Gracias por informarnos sobre este asunto y esperamos comunicarnos con usted.

Réponse de Serdevtoolkit

11 févr. 2025

Dear JD,

We are sorry to see that you have left us a negative review on Trustpilot. Serdevtoolkit.com is a subscription service that provides its members with coding lessons in video and text form. It is suited for beginners as well as for those who want to fresh up their knowledge. We think there were some misunderstanding since we only provide this service to paying members.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

We have informed our support team of your case and they will contact you as soon as possible. However, since your full name is not found on Trustpilot, we will not be able to find your contact details. In order to speed up the resolution of your case, we urge you to contact us at support@serdevtoolkit.com or visit our website serdevtoolkit.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will have your details.

Thank you and we look forward to contacting you to help.

Best regards,
Support Team

Réponse de Serdevtoolkit

15 janv. 2025

Dear Cyndy,

On our records, you enrolled on 27/12/2024 in a 3 day trial campaign to access our website. We sent a registration mail with the details regarding your registration to your mail address on the same date.

Please note that you received the Reminder email which contains the membership and billing information upon your registration. All our subscribers are free to cancel the membership at any time.

If you believe there has been an instance of abuse of some kind and that the membership was obtained in a fraudulent manner, please forward all relevant information so we can evaluate the situation. We are committed to addressing such cases with utmost scrutiny.

Your membership was successfully canceled on 30/12/2024.

In order to maintain a high level of customer satisfaction, we are willing to offer a refund of your initial payment. We would only kindly ask you to remove or change your review on Trustpilot so as to avoid any reputational damage it could cause to our company.

Thank you in advance and we apologize for any inconvenience!

Best regards,
Serdevtoolkit.com