This company did not send what was ordered. When I approach them about it to return the incorrect item they gave me a runaround and told me it would be at my expense to return the item and it wo... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
They are the worst company. they never shipped the correct item. did not have a working website. they are just a fraud and they are based in china not in America. Would never buy from them again.... Voir plus
Ordered a "cute" brown 1/4 zip with fleece inside the collar and received a pink check button down with cheap fringe on the back, front and arms. Sent an email and they will not respond and now my ema... Voir plus
What a scam!!! Buyer beware! Another China company. I did not get what I ordered. Instead, a cheap pink shirt with fringes. Now they are arguing that I ordered that shirt. Unbelievable. How are... Voir plus
1,3
Mauvais
49 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Same issues as the rest
Same issues as the rest - ordered brown half zip - received some revolting pink fringy button shirt instead and customer support email is conveniently not working.
22 janvier 2026
Avis spontané
Fraud
I believe that this company which is in China is fraud. Ordered a quarter zip brown sweater which cost 60$ and received a pink button down shirt made of cheap material which I wouldn’t wear on Halloween!!! I’ve read that others were also deceived with this purchase! Trying to contact for return but have heard nothing! Don’t buy anything from this company!
21 janvier 2026
Avis spontané
Poor quality
I bought a dress on sale for 59.95… came way too late for my party . Would have kept it for another time … but extremely poor quality and no returns only exchanges . Buyer beware
10 janvier 2026
Avis spontané
Scam
The clothes they send is not at all what is shown on pictures, awful quality, wrong size, no way to return and get your money back. Total scam.
12 janvier 2026
Avis spontané
Never buy from this company
Never buy from this company. They will not only send you a cheap piece of crap you did not order, but you will never be able to contact them. All your emails to their company will fail. There is no phone number. THEY ARE A COMPLETE SCAM!!!
5 janvier 2026
Avis spontané
Bait and Switch
The product that was online verses what I received are different. The photo of the item had a hood but the item received did not. Also the quality is poor at best.
15 décembre 2025
Avis spontané
I ordered what I thought was a sweater…
I ordered what I thought was a sweater and it was a cheap material .thin .like windbreaker. Not at all what pic shows. I asked to return it but they said only store credit even though says can ask for $ refund. I will never buy from them again! It’s a raquet. My friend also bout from them and very disappointed
30 décembre 2025
Avis spontané
Trust in this company is misguided
I ordered a pair of pants from SerenaLosAngeles after viewing their website and mistakenly thinking it was an American company. The order was completed using the Shop App and as soon as I pressed Send I realized the last address I used was for a gift recipient and not mine. I immediately tried to contact SerenaLosAngeles to change the address only to learn that the email address was not operational and there was no phone number to call. There was a contact form which I wrote to and received no answer. The pants arrived at the wrong address which I was able to retrieve however, the item I ordered had nothing to do with the item that came which was actually laughable. I'm not going to struggle to return it because I expect no good result, therefore I decided to advise others that this company is disreputable.
29 décembre 2025
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.