I went in to have a pedicure done yesterday. This lady that did my pedicure didn't seem to come across friendly as I'm partially deaf found it difficult to understand her. She wasn't very clear. She w... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I went into senserity for cluster eyelashes, I wasn’t offered a patch test or to sign a consent form. I had an allergic reaction to the glue, also had glue all in my hair & scalp. I had to take time o... Voir plus
Went to get a simple lip wax to to test customer service and how good they are before booking other services. Missed most of the long hair in the corners of my mouth. Had to go home and pluck myself.... Voir plus
Have never used this place due to a friend’s nails being butchered having her shellacs removed and now have seen the terrible eyebrow tint done on another person. The lady doing it must seriously need... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Our treatments include Threading, Eyelash extensions, Waxing, Facials, Massages, Nails, Body Wraps, Henna and more.
Coordonnées de contact
Grace Reynolds Walk, GU15 3SN, Camberley, Royaume-Uni
- serenity-beauty.com
2,8
Moyen
24 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
DO NOT GET EYELASH EXTENTIONS DONE…
DO NOT GET EYELASH EXTENTIONS DONE HERE! Lasted me around 48 hours. The lashes were applied way above my lash line. Application was lousy and had my eyes open in the process. It is stated no refunds so don’t risk loosing your money over these savers lashes they apply to not even ur lash line but way far above, it was hard to raise my eyebrows without them ripping at my eyelid as they were not applied correctly. Denied a refund eventhough it was there own fault this had happened, if it was my fault I would have never requested a refund but it was clearly this uneducated in certain treatments salon. They charged £37 for these I am angry and upset by how much money I have wasted and for the money they are charging for this £hit service. I went in and spoke to the girl who done this and she nervously laughed at me and had no common knowledge and told me to email the “owner” who replied to me in 3 minutes stating they watched the 35 minute cctv footage. This “salon” has a disgusting Attitude towards customers and the lady who done my eyelashes/eyebrows said they had to do them quick as they had another appointment. Please please avoid eyelash extentions or anything to do with eyelashes at this salon- only good for eyebrows when they can be bothered
16 avril 2022
Avis spontané
Hi Serena
Hi Serena, I hope you had a lovely holiday. I came in on Sunday 19th feb and had the best ever facial , honestly it was amazing, your lady (blue finger polish) was fantastic, she knows what shes doing, so thank you as always for a lovely service, shall I post on FB? Xx
22 février 2022
Avis spontané
Have never used this place due to a…
Have never used this place due to a friend’s nails being butchered having her shellacs removed and now have seen the terrible eyebrow tint done on another person. The lady doing it must seriously need glasses as the result is dreadful. Won’t go anywhere near this place as staff obviously have no training whatsoever.
16 février 2022
Avis spontané
Shellac treatment lasted 3 days refused refund
Terrible service. Had a shellac treatment that lasted three days. When I reported my experience in store I was pushed from pillar to post with who to complain to and never given a direct contact name. The correspondence I eventually received was rude, disrespectful and threatening. I took to the internet to in desperation to document my experience and was told that since I had done this I would not receive any refund. After repeated emails requesting a refund I was grudgingly offered 25% off my next treatment. Appalling, non-existent customer service. Would never recommend this place to anyone and would never go back myself. Avoid.
14 juillet 2019
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.